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Waterfront Cebu City Hotel & Casino

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2,013 Reviews from our TripAdvisor Community

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Showing 1,760: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEW

Transport is very accessible to nearby known attraction in Cebu city. Room disadvantage: uncomfortable pillow, heard noise from other room. However, enjoyed our stay coz of hotel cleanliness and helpful staff.

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Helpful?
Thank sgakokc_2004
Cebu City, Philippines
Reviewed 3 days ago NEW

The first thing that disappointed us was the parking area, not only was it dark and poorly lit, but it was dirty and there were old chairs/tables all in a pile like it would look in a dumpster, it was also confusing. I mean for the price of the rooms, you'd expect quality right? To add to that, I asked...

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Helpful?
Thank galeannsayson
cebu city
Reviewed 5 days ago NEW

our stay at Waterfront Hotel was somewhat kind of SCARY. Because when we are about to go back to our room from the pool, there was a lady who approached us saying that she has a project. somewhat asking for help or donations.. it was scary because what if that woman will harass us and my children..our room is located...

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Helpful?
Thank marquizira
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear marquizira Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. I would be grateful if you could contact me on a.hallden@waterfronthotels.net in regards to what time and date all occurred for us to follow up since we...

Quezon City
Reviewed 5 days ago NEW

Very good hotel. The staff are accommodating and the room is clean. I will definitely come back and stay in this hotel for my family vacation and business travels in the future. I will recommend this to my friends

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Helpful?
Thank AttyDanrexTapdasan
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear AttyDanrexTapdasan Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. What a great review and we are thrilled to read that you will recommend us to your friends. Thank you also for highlighting our cleanliness and our...

Singapore, Singapore
Reviewed 6 days ago NEW

The hotel had a whole suite of amenities to hold different event. The facilities not the latest and might need an upgrading, but the maintenance is five stars. The service staff is responsive and courteous, this is most impressive. The breakfast is a diappointment, the product quality need to be review. One good thing, they offering a wide varities of...

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Helpful?
Thank Ng T
Zamboanga City, Philippines
Reviewed 6 days ago NEW

If you plan to get a Jr Suite accommodation, beware of room 663, it stinks. It smelled like something got wet and did not dry up properly which caused the odor. Its sofa has stains. Though we were transferred to room 667, still the room did not smell as pleasant as the room we had in Quest Hotel. Mgt should...

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Helpful?
Thank Mayette1981
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear Mayette1981 Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Also I like to thank you so much for mentioning our UNO restaurant Breakfast in your review, we certainly will pass the message on to Culinary team....

Seoul, South Korea
Reviewed 1 week ago NEW

The facilities were satisfactory and the rooms were very nice. All the employees were kind and the food was very delicious. It would be better if there were free customer support at customer service level. We plan to use the Water Front Hotel during the next minute tour.

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Helpful?
Thank youngmungk
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear youngmungk Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We are very happy to see that you had a very good stay with with us in Cebu . Also I like to thank you so much...

Butuan, Philippines
Reviewed 1 week ago

The whole view of the hotel during the Christmas Holidays were festive and attractive. My two sons aare always excited to have their breakfast because its not only elicious but sumptous. They have grest amenities like their swinming pool and available good food within the hotel.

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Helpful?
Thank maritessocampo
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear maritessocampo Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. Thank you also for all your descriptions about the facilities, the well delivered services by our fantastic team and the surrounding area which future travellers surly will...

Knoxville, Tennessee
Reviewed 1 week ago

Prices at the restaurants are high and the food is just ok. The casino seems to be set up to take your money quickly. It's difficult to leave and go elsewhere. But very nice and we'll run property with a great staff and security. I would prefer smaller minimums at the tables, like Vegas or other places. The equivalent of...

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Helpful?
Thank N5542CHdanielf
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear N5542CHdanielf Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We are very happy to see that you had a good with us in Cebu . Thanks for your great comments about our well run property with...

Hamden, Connecticut
Reviewed 1 week ago

Had stayed at this hotel several times in the last and have not been disappointed. Location, room cleanliness, noise, amenities are all very good. The only problem I encountered during this trip was that there were only 2 front desk attendants when we were checking out in the morning and it was a busy time with several people waiting in...

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Helpful?
Thank medic8ing
Anders H, General Manager at Waterfront Cebu City Hotel & Casino, responded to this review

Dear medic8ing Thank you very much for your recent stay with us at Waterfront Hotel & Casino Cebu City and for having taken your valuable time to share your experience on Trip Advisor. We appreciate your valued feedback and thank you for sharing the experience with us. While you were very impressed with our service and facilities, we are sorry...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Waterfront Cebu City Hotel & Casino

Address: Salinas Drive, Lahug, Cebu City 6000, Philippines (Formerly Waterfront Cebu City Hotel)
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: ₹ 4,188 - ₹ 7,984 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterfront Cebu City Hotel & Casino 4*
Number of rooms: 562
Reservation Options:
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Also Known As:
Waterfront Cebu City Hotel And Casino
Waterfront Cebu City Hotel Cebu City
Waterfront Hotel Cebu City
Waterfront Cebu City Hotel & Casino Cebu Island
Hotel Style:
#1 Casino Hotel in Cebu City
#6 Luxury Hotel in Cebu City
#6 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Cebu City Hotel & Casino staff and other travellers.
18 questions
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California
2 months ago
Portland, Oregon
Silver Spring, Maryland, United States

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Questions? Get answers from Waterfront Cebu City Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartments have more space than the standard rooms”
 of 5 bubbles MichelleM001, 13 Mar 2017 | Read review
“choose rooms at the top levels, request for ones facing the Archbishop avenue to get a good view of the city and the nearby business park.”
 of 5 bubbles gilryann, 11 Mar 2017 | Read review
“The views from above the 12th floor are impressive, seeing across Mactan (planes flying in) to the distant island of Bohol.”
  • 12th floor view to Mactan, Bohol beyond
 of 5 bubbles V5076DQjohnt, 2 Mar 2017 | Read review
“Go for room on the 18th Floor or with access to the Ambassador Lounge”
 of 5 bubbles ltchook, 14 Feb 2017 | Read review
“Rooms on one side looked out to the beautiful Latter Day Saint Temple which was lit up beautifully at night.”
 of 5 bubbles Notashlee, 22 Jan 2017 | Read review
5 of 5