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Hotel Elizabeth Cebu

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Hotel Elizabeth Cebu
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226 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Sydney, Australia
Reviewed yesterday NEWvia mobile

We'd had a cancelled flight so were due to arrive late and leave early, before transiting to Malapascua. We booked an airport transfer via the hotel only there was nobody at the airport when we arrived (10:40pm). I called 3 numbers for the hotel from my booking and the website and nobody answered. After waiting for almost an hour, a...

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Helpful?
Thank GreeryN
Riyadh, Saudi Arabia
Reviewed 3 days ago NEW

easy to find and clear directions. near to ayala mall and several local food stores. not much happening in the area but easy to reach many spots. the staff was helpful and smiling always. the lobby have small bar and dining area. the art on the walla was wow. the room was nice and have all wt a traveller need....

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Helpful?
Thank toxicologist
norway
Reviewed 3 days ago NEW

The first thing they tell you when arriving early at reception is that you have to pay an early check-in fee. Refuse, as this is completely unnecessary if they already have a vacant room! The room was medium-sized and with big beds and good enough facilities but I had a room on the 11th floor and had no hot water...

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Helpful?
Thank vikingdave100
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Vikingdave100, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We uphold high standard of service and we apologize that due to a very small detail that we could have fixed during your stay, your impression of the hotel became dim. In this regard, we have...

Philippines
Reviewed 1 week ago

The one of the plus for this hotel is its location, it is just walking distance to Ayala Mall. The room is clean, relatively good enough space. Good choices for breakfast with egg station but needs more area to cater more guest during breakfast time. Other thing they have small flat screen tv and I cannot connect my portable hard...

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Helpful?
Thank Ri T
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Ri T, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are pleased that you found the hotel affordable and convenient. As for the portable hard, we will inform management regarding this most probably the port is not accessible. We are hoping that you would...

Mitcham, United Kingdom
Reviewed 2 weeks ago

Stayed here 4 days. End of December till 04 January. Room was clean but Bathroom facilities were a bit dated with a fixed shower. Staff were ok and very helpfull and price of hotel was good. Breakfast was always cold, but fresh cooked omelettes were always great. One plus was the room extension facility, we weren't asked to pay the...

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Helpful?
Thank Tonymac1959
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear TonyMac1959, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We have been in Cebu City since 2010 and we are proud that we maintain the standard of cleanliness and beauty of the hotel. We are glad that our staff made your stay comfortable plus there...

Tokyo, Japan
Reviewed 2 weeks ago

I stayed last weekend 1 night to see new years fireworks.The room is enough for me.Fireworks sparkled around hotel on new year's eve.Breakfast was good taste.But when I check out I was waiting at near the front desk.After more than thirty minute, nobody didn't inform my room nunmber.I asked front staff.She passed confirmed paper to me.Why can't they chek out...

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Helpful?
Thank myny
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Myny, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad that you have enjoyed the fireworks and also with nearby establishments while you were staying at the hotel. We apologize though for the delay in your check out. We will look into this...

Paris, France
Reviewed 2 weeks ago

This was my second time to stay in Hotel Elizabeth. First impression was the warmth and helpfulness of the staff, from the security who greeted and opened the door, to the bellboys, reception, and the rest of the staff in the hotel, made us all feel welcome. We had a really pleasant stay, including having a really good spread for...

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Helpful?
Thank shinobi007
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Shinobi007, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. Our sincerest gratitude for choosing our hotel everytime you are in Cebu since you said that it is already your second time, we are glad that you feel more warmth and convenience. As for the bathroom...

Singapore, Singapore
Reviewed 3 weeks ago

Checking in and out was speedy and hassle free. We felt welcomed as we stepped into the hotel. Everyone was cheerful and polite. The hotel is in a good location. It takes 5 minutes to walk to Ayala Mall. The room is clean and spacious for 3 adults. The bed is firm and comfortable, although a tad too small for...

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Helpful?
Thank Yeah52
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Yeah52, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are happy to know that you had a pleasant long stay in our hotel. We are glad that you are satisfied with the room, staff and food. Regarding the concern on the toiletries, we already...

Sabang
Reviewed 4 weeks ago via mobile

I stayed in elizabeth cebu for 4 days for a vacation I was amazed with the friendly and courteous employees nice room and breakfast one thing needs to have attention is the wifi connection it is very slow and never the less evrything is almost perfect

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Helpful?
Thank Ivan S
MBDAce, Corporate Sales & Marketing Head at Hotel Elizabeth Cebu, responded to this review

Dear Ivan S, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are pleased that you have found our hotel your city escapade. Our staff are always happy to hear that their hospitality are being noticed and we will ensure that these kind of reviews will...

Dumaguete City, Philippines
Reviewed 4 weeks ago

newer facility (6 years old) well done and in great shape, staff very polite and nice but confused communications. i registered and paid for four people but they were going to make me pay extra for the 3rd and 4th towel which i refused. on checkout they were going to make me pay for the extra bed for the 3rd...

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Helpful?
Thank john k
MBDAce, Corporate Sales & Marketing Manager at Hotel Elizabeth Cebu, responded to this review

Dear John K, Greetings from Fersal Hotel Group! Thank you for staying at our Hotel Elizabeth Cebu and for taking time to make a review. We are glad to hear that you find our hotel in still well-maintained even after 6 years in operation. Regarding the complaints on the extra person amenities, we apologize if there were problem with communications,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 

Additional Information about Hotel Elizabeth Cebu

Address: Archbishop Reyes Avenue | Camputhaw, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: ₹ 3,550 - ₹ 6,759 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City
Hotel Style:
#8 Business Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Elizabeth Cebu staff and other travellers.
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Questions? Get answers from Hotel Elizabeth Cebu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check that they provide hot water showers in your bathroom”
 of 5 bubbles vikingdave100, 18 Jan 2017 | Read review
“choose room 1105 for nice view”
 of 5 bubbles 67rit, 11 Jan 2017 | Read review
“I recommend to stay high floor.”
  • Room
  • Bathroom
 of 5 bubbles myny, 5 Jan 2017 | Read review
“oh yes i do, go to another hotel!! we won't return to this one”
 of 5 bubbles N4207RGjohnk, 20 Dec 2016 | Read review
“ROOM 309 it has a veranda outside (outside landing area) and free GYM in front of the room.”
 of 5 bubbles wwvtheatro, 27 Nov 2016 | Read review
5 of 5
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