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Waterfront Insular Hotel Davao

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1,000 Reviews from our TripAdvisor Community

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There are newer reviews for Waterfront Insular Hotel Davao
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Showing 942: English reviews
Bacolod, Philippines
Reviewed 4 weeks ago

First, I've been quite hesitant because I've read a few reviews how the rooms would look like. But we still decided to go because it was situated in front of the beach. And indeed we made the right decision! The view is breath-taking! The ambiance is just so relaxing. Plus the food is super delicious and their buffet offers a...

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Helpful?
Thank stephanieN2402AY
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear stephanieN2402AY: Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and service. We are pleased to hear that we've exceeded your expectations and that your stay with us was every bit as enjoyable. It was a pleasure having you as our guests and we look forward to serving you again on your next...

San Antonio, Texas
Reviewed 4 weeks ago

Valentines day experience was magnificent!! Every moment spent there was a gracious experiencewith my wife. The hotel was very clean. The staff was very professional and courteous. I will recommend this place to my friends

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Helpful?
Thank Q6412YRvictors
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear Q6412YRvictors: Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for commending our hotel and service. We are pleased to hear that your stay with us on Valentine's Day was every bit as pleasant as you would have hoped for. It was just as enjoyable having you as our guests, and we look forward to creating more...

Davao City, Philippines
Reviewed 19 February 2017

ROOM. Uncomfortably cold and thermostat does not work. Shows a lot of wear. Internet very slow. RESTAURANT. Ordered Eggs Benedict ala carte. Was told it would take 30 minutes which was acceptable. After 45 minutes was told my order could not be filled as they did not have 'ham'. (Please note that Eggs Benedict is made with Canadian Bacon but...

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Helpful?
4Thank YachtVALHALLA
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear YachtVALHALLA, Warm greetings from Waterfront Insular Hotel Davao! We thank you for choosing to stay with us on Valentine's Day. However, we regret that it was not as pleasant as you would have hoped for. The Management is currently investigating your concerns to ensure corrective measures particularly on our restaurant service. Again, we sincerely apologize for the inconvenience. We...

Zenica, Bosnia and Herzegovina
Reviewed 17 February 2017

Stayed on Jan28 with family for Chinese New year. We took 2 adjoining rooms. Checkin-in was slow..although the staffs were very polite and apologetic about it so I should commend on that. The hotel still has its charms although needs a serious update with all the furnitures. The beds were comfortable. I love the resort feel..I love their breakfast buffet...

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Helpful?
1Thank cathy h
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear cathy h, Warm greetings from Waterfront Insular Hotel Davao! Thank you for choosing to stay with us over the Chinese New Year holiday. We are delighted to hear that you've had a great stay. Please know that your comments on our check-in procedure and physical amenities are well noted for the further improvement of our hotel and service. We...

Petaling Jaya, Malaysia
Reviewed 15 February 2017 via mobile

I must say a picture can paint a thousand lies. This hotel stay was doomed from the start. The check-in clerk took 30 mins to check us in. It took us faster to reach the hotel from the airport in rush hour. We had booked 2 different rooms, she didn't even notice that until she had cashed me out. It...

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2Thank Sunita M
Pasig, Philippines
Reviewed 13 February 2017

Needs renovation on some areas. Expected a lot knowing about the brand...! An effort to help guest carry luggage is lacking especially that hotel does not have elevators... Room attendants will have to let you wait....

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1Thank Marie Jeanne A
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear Marie Jeanne A, Warm greetings from Waterfront Insular Hotel Davao! Thank you very much for sharing your feedback. On behalf of the Management and Staff, we wish to apologize for the poor service that you’ve experienced during your stay. As our guest, it is our regret not being able to exceed your expectations. Know that we'll have your comments...

Makati
Reviewed 13 February 2017

Hotel has maibtained past standards, but needs to upgrade its room fixtures. Internet access needs to be improved with security ( use passwords) features added. Menu offerings in restos should also broaden variety.

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1Thank 488renes
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear 488renes, Warm greetings from Waterfront Insular Hotel Davao! We are delighted to know that we've maintained the standards that you've come to know. Our apologies if you found our room fixtures in need of refurbishments and our dining offers lacking variety. Rest assured that your comments are well noted for future improvements. Thank you very much for your feedback...

Siargao Island, Philippines
Reviewed 13 February 2017

The surrounding is beautiful, the rooms are ok but needs refurbishing. I have no idea what they do but the hallways to the rooms stinks like mad. The first time I smelt it I felt like vomiting. The front desk is very slow. Check-in time is 2pm. We came there around 3pm and it took them nearly 2.5hours to get...

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Helpful?
1Thank Christopher V
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear Christopher V: Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we wish to apologize for the poor service that you’ve experienced during your stay. As our first time guest, it is our regret not being able to provide the level of service that you've come to expect of us. Please be assured that...

Seattle, Washington
Reviewed 12 February 2017 via mobile

We decided to stay here as the wedding reception that we're attending to is just across from the hotel entrance. I booked & prepaid 3 rooms under my name. Upon check-in, I was informed that someone already took the keys for all the 3 rooms. Why would you provide the keys of a prepaid room to someone other than the...

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Helpful?
1Thank Kookichutsi
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear Kookichutsi, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and Staff, we sincerely apologize for the inconvenience that you've experienced upon your arrival. We are currently investigating your concerns to ensure corrective action in our check-in procedures. As our guest, we regret having disappointed you by not being able to provide an excellent service throughout...

Kuala Lumpur, Malaysia
Reviewed 12 February 2017

The place and hotel environment were excellent. The only weakness i saw was that the hotel was an old model type: no lift, and the toilet facility is not so convenient to muslim guest. All staff were friendly and decently dressed. They would great you with smile every time you met them around. It would be a good place for...

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Helpful?
1Thank 447mattusman
WIHD_MarComm, Marketing Communication Officer at Waterfront Insular Hotel Davao, responded to this review

Dear 447mattusman: Greetings! Thank you very much for commending our hotel and staff. We are delighted to know that for the most part, your stay with us was a pleasant one. Rest assured that your comments on our facilities are duly noted for future improvements. We look forward to seeing you again soon, hopefully for a longer visit. Until then,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Waterfront Insular Hotel Davao

Address: J.P.Laurel Ave, Davao City, Mindanao 8000, Philippines
Region: Philippines > Mindanao > Davao del Sur Province > Davao City
Price Range: ₹ 4,124 - ₹ 6,611 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waterfront Insular Hotel Davao 3.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Waterfront Insular Resort Davao
Davao Waterfront Insular Hotel
Waterfront Insular Hotel Davao Davao City
Hotel Style:
#6 Business Hotel in Davao City
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Questions & Answers

Here's what travellers have asked, with answers from Waterfront Insular Hotel Davao staff and other travellers.
5 questions
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Questions? Get answers from Waterfront Insular Hotel Davao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request guest room in buildings closer to lobby”
 of 5 bubbles michaelaH2822ET, 16 Mar 2017 | Read review
“Choose rooms where you can see the beach.”
 of 5 bubbles wandererofthesun, 9 Mar 2017 | Read review
“Recommend the 300's- it's further away from central facilities (makes it quieter) and closer to the gardens/beachfront get views)”
 of 5 bubbles travellerheartAU, 28 Feb 2017 | Read review
“Ask for ocean views the start and finish of each day is a spectacle not to be missed.”
 of 5 bubbles 210rossm, 31 Jan 2017 | Read review
“Tendency to be noisy during events”
 of 5 bubbles Enigmausly, 29 Jan 2017 | Read review
5 of 5