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The Pinnacle Hotel and Suites

215 reviews
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Traveller (185)
Room & Suite (46)
Dining (30)
Overview
  • Excellent18%
  • Very good45%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
“wading pool”(7 reviews)
“gaisano mall”(16 reviews)
“breakfast buffet”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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All reviewswading poolgaisano mallbreakfast buffetbusiness class hotelsholy crossfood warmerssuperior twin roomfifth floorcold acdaily rateclean bedroomcotton budsbusiness tripgrand lobbylast octoberservice staff areminor issue
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11 - 15 of 199 reviews
Reviewed 3 November 2017 via mobile

This hotel has a huge lobby, with a good interior. Breakfast was good, and the area is a plus. Deluxe offered a good space for me and my kids, but if you happen to have 3 or more kids, book a bigger one for better...More

1  Thank momofthree123jr
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 9 November 2017

Dear Momofthree123jr, Greetings from The Pinnacle Hotel and Suites! Thank you so much for your kind review. We are please to know that you had enjoyed your stay with us. We always wanted to make sure that our guests are comfortable and we are glad...More

Reviewed 26 October 2017

Spent a week at The Pinnacle recently, what a fantastic place. I had an Executive Suite, which I found to spacious and well appointed. I found the Hotel clean and tidy on a daily basis. The meals were delicious, and a good array supplied for...More

1  Thank scotty64d
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 9 November 2017

Dear Scotty64d, Greetings from The Pinnacle Hotel and Suites! Thank you so much for your delightful review. We are delighted to know that you had enjoyed your stay here in our Hotel. We always wanted to make sure that our guests are comfortable and we...More

Reviewed 22 October 2017 via mobile

It's a no non-sense business hotel. Receptionist are not that friendly and warm but will just do everything by the book. Although we were booked and paid for 2 nights, we were surprised that our key cards did not work on the second day when...More

1  Thank Mommyvon M
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 9 November 2017

Hi Mommyvon M, Greetings from The Pinnacle Hotel and Suites. Thank you so much for your review. We are very sorry for the inconvenience that you experienced. Rest assured that the management had made an action to your concern. Thank you so much for choosing...More

Reviewed 17 October 2017 via mobile

it's my second time in Pinnacle Hotel. When I arrived in the hotel, the staff did not bother helping me with my luggages, maybe because they thought I was not checking in, and I was part of the participants in the training upstairs (my uniform...More

1  Thank Fluxxx
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 28 October 2017

Dear Fluxxx, Greetings from The Pinnacle Hotel and Suites! Thank you so much for your kind review. We are delighted to know that you had enjoyed your stay here in our Hotel. We always wanted to make sure that our guests are comfortable and we...More

Reviewed 4 October 2017

We had a marvelous stay in this hotel. Wonderful interiors, very good service and some excellent breakfast too, must recommend to my family and friends. Staffs are nice and approachable. Very reasonably priced too for a nice hotel.More

1  Thank veralangford
Response from PinnacleOnSocial, Marketing Communications Associate at The Pinnacle Hotel and SuitesResponded 28 October 2017

Dear Veralangford, Greetings the Pinnacle Hotel and Suites! Thank you so much for your nice review. We are also pleased to know that you had enjoyed your stay with us. One of our goal is to be creative when it comes to customer service and...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$ 52 - US$ 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 52 - US$ 82 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (46)
Dining (30)
Pool & Beach (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Eleanor R
1 December 2017|
Answer
Response from sheli_cious | Reviewed this property |
Hi If you are going to book through walk in.
0
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Nilchie S
11 November 2016|
AnswerShow all 6 answers
Response from yolyg2015 | Reviewed this property |
63-82-300-5885/221-3025
1
Vote
nra54
3 March 2015|
AnswerShow all 2 answers
Response from PinnacleOnSocial | Property representative |
Good day! We value all of the guest comments that we receive as these allow us to assess which areas need improvement of perfect the service we aim to give all our guests. Everyday, we conduct a daily briefing to know... More
0
Votes
Room Tips
"Executive Suite was the way to go...."
Read review
"Pick a harbour side room great views of the ships coming into port , with wonderful sunrieses"
Read review
"Rooms at the back tend to be quieter."
Read review
"you can request for a room near the swimming pool if you are fond of swimming"
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