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Ace Hotel & Suites

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Ace Hotel & Suites
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Ace Hotel & Suites
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Showing 220: English reviews
Reviewed 2 weeks ago via mobile

Great location: near supermarket, amazing restaurants, gym/s, ashram, and major thoroughfares of the city. Stayed at a 2 bedroom suite with family. Rooms are not that spacious, although the entire suite can accommodate probably around up to 7 people if you place beds in the living room. Service was great, very polite staff. Most important: in the same building as...

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Helpful?
Thank Joie R
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Joie R., Thank you for sharing your feedback with us and yes, Our hotel is indeed very accessible. Restaurants and Other Facilities are within walking distance from us. With regard to the room, we may assign you to your preferred room type next time subject to availability. Still we are glad to received comments such as these to improve...

Manila, Philippines
Reviewed 3 weeks ago

Rooms are nice, comes with free water spa and buffet breakfast. buffet breakfast is good too, wide selection of food. Water spa is nice but kind of like a public pool, mix girls and boys and kids. I was expecting a more cozy one.

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Helpful?
Thank Shayne B
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Shayne B., Thank you for your feedback and for sharing it with us on Tripadvisor. Me and my team are permanently striving to make each of our guests stay a perfect one. Rest assure that each feedback shall be raised up and be discussed on our end to find better ways on reaching your expectations. Looking Forward in welcoming...

Muntinlupa, Philippines
Reviewed 3 weeks ago

Been to Ace Water Spa twice but got to sleep overnight once at their hotel. We got two rooms , one for my family and the next room for my parents and siblings. I must say room was clean and so relaxing that my dad did not go to the water spa for hydrotherapy. Majority of the stay was he...

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Helpful?
Thank rpangan
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Mr. rpangan, It was a pleasure having you as a guest here at Ace Hotel & Suites. We are greatly heartened by your feedback, and we will continue to serve you more with the authentic experience of hospitality you have come to expect from us. We would love to have you stay with us again in the future. Again,...

Reviewed 4 weeks ago via mobile

I would like to commend John Enriquez for his superb service, very courteous and very informative when I happened to ask him certain things to do and visit during my stay. My room is very cozy and clean, buffet breakfast is superb, I love the pool area specially the therapeutic pools. Kuddos to all the staffs, specially to John. I...

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Helpful?
Thank RubyCB
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear RubyCB, We are Glad to hear that you have enjoyed your stay with us. We will be more than happy to share with the Team the Many good things you have mentioned and we will look forward in making sure that all guest will be as memorable as your stay. Looking forward on welcoming you back here at Ace!...

Makati, Philippines
Reviewed 4 weeks ago

Very helpful despite their busy schedule Lou of reservations made my request very easy and John made sure that all details are in order. All the staff are very courteous and attentive. Thank you for making my nephews and nieces celebrations extra special.

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Helpful?
Thank J_Do_825
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear J_Do_825, We are glad to hear that your stay with your family has been a memorable one. We will ensure to inform our team members about this. We hope to see you again for another special celebration wherein Ace family can be a part of again. Best Regards, The Management

Manila, Philippines
Reviewed 24 March 2017

We took quite a time finding the location since it's not along a main highway. If you're coming from Pioneer you will see PC Supermart and you can cut across the parking lot, turn right and Ace Hotel & Suites is in the next corner. The room itself is very spacious with complete amenities. There's a dining area and writing...

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Helpful?
Thank giecast
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear giecast, Thank you for sharing your experience here at Ace Hotel & Suites. I will coordinate with our marketing Team in finding ways to ensure that your trip and other guest that will be coming here to not have such a challenge in locating the place. Me and my team are very pleased that you did like your stay...

Reviewed 18 March 2017 via mobile

Great place to dine! The food selection was excellent plus very nice ambiance, too-- cleanliness at its best! Truly a great value for money! I also want to commend Messrs. Eric Jimenez and Ken Galang for their superb service-- very accommodating, courteous, and sensitive to the needs of guests. They are truly an asset to the Hotel. More power to...

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Helpful?
Thank Ma Loisa C
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Ma Loisa C, Thank you for choosing the Ace Hotel & Suites for your stay. I am very glad that you enjoyed your stay and will share your feedback with my team with pleasure. We are all looking forward to welcoming you back very soon. Best Regards, The Management

Atyrau, Kazakhstan
Reviewed 7 March 2017

I stayed for 3 nights. I am very satisfied with the services. Courteous Staff. Buffet Breakfast, Lunch, and Dinner are gastronomically awesome. Accessible location. Located near the Ortigas Commercial Complex

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Helpful?
1Thank johnboggsmd
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear johnboggsmd, Thank you so much for your feedback. We appreciate you sharing the experience you had during your stay. We will ensure to maintain the best service to provide for you and all of our guest. Looking forward in welcoming you back here with us for another memorable staycation. Best Regards, The Management

Reviewed 7 March 2017 via mobile

Ace hotel and suites is just a 10 minute drive from our place. Although we already have our club house facility at home, we still chose to spend the weekend in this place. They have a pool spa which offers a different experience for you and your family. Even my 8 year old daughter loves to have our staycation here....

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Helpful?
Thank Missyhotboots
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear Missyhotboots, Thank you for sharing your wonderful experience here at Ace. Rest assure that we will share this to the Team to let them know that you have appreciated all their efforts. Looking forward on providing you the best service you deserve again soon and we will still find improvements in our end. Best Regards, The Management

Quezon City, Philippines
Reviewed 2 March 2017

I will not recommend staying in one bedroom suite. Their AC unit is not working properly, room was hot even at night. When I raised this concern in their housekeeping and somebody checked the room and promised to inform FO, but no one even bother to check back on us only after I made follow up. And to my disappointment...

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Helpful?
Thank ortiraq
ACEWATERSPA, Manager at Ace Hotel & Suites, responded to this review

Dear ortiraq, We deeply apologize for the incidents you have experience during your stay. Those said situations has been called attention with the members concerned. We appreciate the feedback which we will focus on to make sure this will be handle as much as possible. Thank you again for your response and looking forward on providing you the service you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation

Additional Information about Ace Hotel & Suites

Address: United corner Brixton Street near Pioneer, Pasig, Luzon 1605, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: ₹ 5,073 - ₹ 8,090 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ace Hotel & Suites 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Ace Hotel & Suites Pasig, Metro Manila
Hotel Style:
#5 Spa Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel & Suites staff and other travellers.
14 questions
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Questions? Get answers from Ace Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 8th floor If you plan to work out in the morning,”
batobato06, 11 Apr 2017 | Read review
“Great View of Pasig Skyline at the Top Floors”
johnboggsmd, 7 Mar 2017 | Read review
“Higher floor south side so can have a clear view of Makati and Bonifacio Global City.”
775mannya, 20 Feb 2017 | Read review
“The 2-bedroom suite is only offered if you book with Ace Hotel directly. Currently, It's not offered in Agoda yet.”
vellen2017, 16 Jan 2017 | Read review
“The front desk should never call their guest in their room so early in the morning to check the room's availability.”
leglegp, 7 Jan 2017 | Read review
5 of 5