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Ace Hotel & Suites

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Traveller (340)
Room & Suite (329)
Pool & Beach (30)
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Overview
  • Excellent49%
  • Very good34%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“water spa”(151 reviews)
“high bar”(24 reviews)
“sky garden”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (403)
There are newer reviews for Ace Hotel & Suites
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Traveller rating
189
141
48
12
11
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Time of year
LanguageEnglish
189
141
48
12
11
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All reviewswater spahigh barsky gardenbreakfast buffetcoffee loungeherbal poolscomplimentary ticketsamazing waterspa ticketsshabu shaburamende stressspa areainternational buffetan overnight stayfood tastefood establishments
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11 - 15 of 401 reviews
Reviewed 4 weeks ago via mobile

This hotel is really awesome, staff are very attentive, smooth checkin process with warm welcome of the Manager(John ). Room was spacious and is really clean, it has kitchennette, and utensils i must say its very convenient. I also want to acknowledge the housekeeping staffs...More

Thank Yvhie L
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 4 weeks ago

Dear Yvhie L, We extend our greatest gratitude in giving us an excellent review. Our Team members will definitely be happy to hear the comments you have shared. Rest assure that we will keep the efforts rolling to the best that we can. We hope...More

Reviewed 15 April 2018 via mobile

Check-in was smooth and the room was spacious for the 6 adults and 1 kid. We got the 2 bedroom suite. It comes with complimentary 4 pax for breakfast, ace water spa tix and free wine. It was all good. I was even surprised bc...More

Thank Pola G
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 5 weeks ago

Dear Pola G, We are grateful for your positive feedback that has been shared here at TripAdvisor Community. As you notice little by little we are doing our best to improve our services and facilities. We hope that not only good will be made to...More

Reviewed 11 April 2018

The room is spacious, clean and conducive for family vacation, relaxation and staycation. The inclusive spa experience is healthy, relaxing and worth revisiting. The staff are friendly and accommodating despite of the holiday offs of the staff. The food is so good and affordable. The...More

Thank omaiestar
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 12 April 2018

Dear omaiestar, Thank you very much for sharing your experience here at the TripAdvisor Community. We are more than happy to know that you have enjoyed your stay all throughout. We Hope to see you again for another memorable Staycation as the team here at...More

Reviewed 10 April 2018

Ace Water Spa and Hotel is one of my favorite destinations in the Philippines. There are plenty of things that I love about this place so I will try my best to summarize. 1. SPA - this is very inexpensive to do and this is...More

Thank AbEspiritu
Reviewed 8 April 2018

Good value for money, room was spacious clean and tidy. Includes buffet breakfast and complimentary access to pool spa, would be great if children below 3yrs of age is free per 2 adults. I would suggest to have a play area for small kids. This...More

Thank Ceej2011
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 11 April 2018

Dear Ceej2011, We from ACE are happy really happy hearing your great experience. We look forward for more great moments such as yours in the future. We here at ACE are more than happy to assist you for any queries you wish to know. Thank...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 70 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 70 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (340)
Room & Suite (329)
Pool & Beach (30)
Dining (26)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Michael H
15 May 2018|
AnswerShow all 2 answers
Response from omaiestar | Reviewed this property |
None. All Ace Hotel Suites rooms do not have a bathtub. Although, the bathrooms are spacious, clean and with toiletries and accessories.
0
Votes
18 April 2018|
AnswerShow all 2 answers
Response from ACEWATERSPA | Property representative |
Dear Traveler, We do not allow camera devices inside the water spa due to privacy of our guest and safety. All items may only be safe keep inside the locker. Thank you The Management
0
Votes
Jean F
31 October 2017|
AnswerShow all 5 answers
Response from ACEWATERSPA | Property representative |
Good Day Jean F, Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
1
Vote
Room Tips
"8th floor is accessible to most of the facilities like the sky garden to where you eat your breakfast, the..."
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"best view, quiet room, clean, complete"
Read review
"Deluxe rooms and 2 bedroom suites for family bookings"
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"we were situated at the 12 flr, quiet."
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