We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel is really awesome, staff are very attentive, smooth checkin process with warm welcome of the Manager(John ). Room was spacious and is really clean, it has kitchennette, and utensils i must say its very convenient. I also want to acknowledge the housekeeping staffs...More
Thank Yvhie L
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 4 weeks ago
Dear Yvhie L,
We extend our greatest gratitude in giving us an excellent review. Our Team members will definitely be happy to hear the comments you have shared. Rest assure that we will keep the efforts rolling to the best that we can. We hope...More
Check-in was smooth and the room was spacious for the 6 adults and 1 kid. We got the 2 bedroom suite. It comes with complimentary 4 pax for breakfast, ace water spa tix and free wine. It was all good. I was even surprised bc...More
Thank Pola G
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 5 weeks ago
Dear Pola G,
We are grateful for your positive feedback that has been shared here at TripAdvisor Community. As you notice little by little we are doing our best to improve our services and facilities. We hope that not only good will be made to...More
The room is spacious, clean and conducive for family vacation, relaxation and staycation. The inclusive spa experience is healthy, relaxing and worth revisiting. The staff are friendly and accommodating despite of the holiday offs of the staff. The food is so good and affordable. The...More
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 12 April 2018
Thank you very much for sharing your experience here at the TripAdvisor Community. We are more than happy to know that you have enjoyed your stay all throughout. We Hope to see you again for another memorable Staycation as the team here at...More
Ace Water Spa and Hotel is one of my favorite destinations in the Philippines. There are plenty of things that I love about this place so I will try my best to summarize.
1. SPA - this is very inexpensive to do and this is...More
Good value for money, room was spacious clean and tidy. Includes buffet breakfast and complimentary access to pool spa, would be great if children below 3yrs of age is free per 2 adults. I would suggest to have a play area for small kids. This...More
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 11 April 2018
We from ACE are happy really happy hearing your great experience. We look forward for more great moments such as yours in the future. We here at ACE are more than happy to assist you for any queries you wish to know. Thank...More
Response from ACEWATERSPA | Property representative |
Good Day Jean F,
Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
Good Day Jean F,
Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the activity. Kindly advise also any maintenance or health concerns that our senior citizen have to better guide you inside. our Lifeguard and company nurse are on stand by as well.