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Ace Hotel & Suites

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Traveller (355)
Room & Suite (330)
Pool & Beach (31)
Overview
  • Excellent50%
  • Very good35%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“water spa”(126 reviews)
“high bar”(20 reviews)
“sky garden”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (437)
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435 results
Traveller rating
204
157
51
12
11
Traveller type
Time of year
LanguageEnglish
204
157
51
12
11
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1 - 5 of 435 reviews
Reviewed 2 days ago

Stayed in this hotel for business and leisure several times in the past. Last week was a 3-day staycation with my young family. Hotel staff were very attentive and warm since we arrived. Food was great. My girls were so happy, and will surely be...More

Thank Johanna D
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded yesterday

Dear Johanna D, It is with pleasure that we have provided you with the best experience that you truly deserve here at ACE. We will ensure also to share this feedback to our team members as it inspires us all to do great things for...More

Reviewed 2 days ago via mobile

It was my 4th time to stay in this hotel. Why? It is cheap and the breakfast was great. It was almost perfect stay, but, during our weekend, they've had tons of guest and you will wait for a very long que. The room that...More

Thank maryjoycet2018
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 2 days ago

Dear maryjoycet2018, Thank you very much for choosing ACE as your staycation venue. We understand about the pointers of which you have shared here at the TripAdvisor community. We will deliver this matter at hand and provide the best solution so that upon your return...More

Reviewed 3 days ago via mobile

We love the family friendly atmosphere. In fact in the last month we have stayed over for 3 weekends. The food is good value for money. I do not understand though and am not satisfied with how tense they are regarding room charges. Even if...More

1  Thank Nes M
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 3 days ago

Dear Nes M, We truly appreciate your Loyalty and support to choose ACE as your second Home. We will ensure to discuss the matter at hand as we value all your comments as well. We hope to see you again very soon for another great...More

Reviewed 4 days ago via mobile

Back in less than a month. I would have given this a rating of 5 if not for the tactless insensitive spa staff (but it’s just her the rest of the staff was nice as usual). My 15 yr old daughter is a bit on...More

Thank Missy S
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 3 days ago

Dear Missy S, First of All we would like to thank you for choosing ACE as your staycation venue as we all know we have lots of options in the metro. We value all of our guests comments and Feedback and we can assure you...More

Reviewed 1 week ago

Superb food (corporate training), no-nonsense hotel rooms, easy access and discounts to water spa. Elevator can get crowded so plan your ride times well. There's a good warm breakfast buffet for checked-in guests. If you are looking for a venue to host small parties and...More

Thank Fen M
Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 6 days ago

Dear Fen M, Thank you for taking time in giving us your feedback here at the TripAdvisor community. We are happy that you enjoyed your stay and we will ensure to seek improvements on our end to best service all of our guest. Thank you...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 46 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 46 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Pasig
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (355)
Room & Suite (330)
Pool & Beach (31)
Dining (27)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ruby rose r
13 July 2018|
AnswerShow all 3 answers
Response from ACEWATERSPA | Property representative |
Dear ElbertDG, Yes we have rooms inclusive with Breakfast and Spa Package. Thank you
0
Votes
Michael H
15 May 2018|
AnswerShow all 5 answers
Response from Yvhie L | Reviewed this property |
No there is none.
0
Votes
18 April 2018|
AnswerShow all 2 answers
Response from ACEWATERSPA | Property representative |
Dear Traveler, We do not allow camera devices inside the water spa due to privacy of our guest and safety. All items may only be safe keep inside the locker. Thank you The Management
0
Votes
Room Tips
"Best view is facing Shaw Blvd. But uncomfortable in the morning due to construction nearby."
204leahd
2 million years ago
Read review
"our room was at the 8th floor same floor with the sky garden steak house... no need to go down or up for..."
M3655NPjoels
2 million years ago
Read review
"8th floor is accessible to most of the facilities like the sky garden to where you eat your breakfast, the..."
763missya
2 million years ago
Read review
"best view, quiet room, clean, complete"
christinabK3621QW
2 million years ago
Read review
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