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24/12/2017 25/12/2017
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    Ace Hotel & Suites

    United Street | corner Brixton Street, Pasig, Luzon 1603, Philippines
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    24/12/2017 25/12/2017
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    US$ 130
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    Traveller (280)
    Room & Suite (292)
    Pool & Beach (29)
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    Overview
    • Excellent43%
    • Very good39%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “high bar” (19 reviews)
    “sky garden” (14 reviews)
    “spa tickets” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Marco Polo Ortigas Manila
    2,418 reviews
    #1 of 22 hotels in Pasig
     
    City Garden Grand Hotel
    1,214 reviews
    #7 of 86 hotels in Makati
     
    Edsa Shangri-La
    1,874 reviews
    #1 of 7 hotels in Mandaluyong
     
    Astoria Plaza
    444 reviews
    #10 of 22 hotels in Pasig
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (320)
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    1 - 5 of 318 reviews

    Reviewed 2 days ago

    It was our first time to stay in this hotel, staff was accommodating and courteous from the guard to the housekeeping. We were excited to stay in your sky high bar but then you had party hopefully you will give a space for your in...More

    Thank Ma Grace Meriam P
    A TripAdvisor Member
    2
    Reviewed 4 days ago via mobile

    If i can just give half star i would! NOT HAPPY with service. Everything you do in this hotel you need to pay. Extra pillow, swimming, etc. Upon check in you already need to pay the room amount not after check out. Very ugly toilet....More

    Thank A TripAdvisor Member
    Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 2 days ago

    To The Reviewer, We here at ACE would like to express our apologies if we had not reached your expectations during your last stay. May I ask for your details of the stay dates and Room Number and let us take action on it for...More

    Reviewed 1 week ago

    I booked an overnight stay for 2 through Metrodeal. At first, it was difficult to reach the phone number of the hotel and but as soon as I got in touch with them, I could say that the service was quite good. The room was...More

    Thank Jessica Rosabel... A
    Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 5 days ago

    Dear Jessica Rosabel, Thank you very much for your comments. We will have your concern about the phone line to be improved. We highly appreciate your positive feedback and look forward for more memories with you and your family. See you soon! The Management

    Reviewed 2 weeks ago

    I am currently in your hotel reception area, talking to ARVIN about a reservation we made over booking.com for Dec2-7. The person staying is in a critical condition in the US and not able to fly. When I went to the reception, he didn't even...More

    Thank Donna R
    Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 1 week ago

    Dear Donna R, We can assure you our goal is to not make your pre-arrival experience a hassle. Rest assure that this will be thoroughly look in to with the Department head concerned and clear out the misunderstanding. Thank you also for sharing this matter...More

    Reviewed 2 weeks ago

    Really has possibilities but they just let themselves down. Room is generally clean except for foul smell in bathroom. Bed is comfortable. TV channel selection is limited and mostly local channels. Internet is absolutely terrible, If you are doing business don't expect to have internet...More

    Thank JonMTB
    Response from ACEWATERSPA, Manager at Ace Hotel & SuitesResponded 2 weeks ago

    Dear JonMTB, We would like to take this opportunity in thanking you for sharing your experience here at TripAdvisor Community. We understand that the impression left to you was not at your utmost satisfaction. Rest Assure that all concerns has an occurring action for improvement....More

    Marco Polo Ortigas Manila
    2,418 reviews
    #1 of 22 hotels in Pasig
     
    City Garden Grand Hotel
    1,214 reviews
    #7 of 86 hotels in Makati
     
    Edsa Shangri-La
    1,874 reviews
    #1 of 7 hotels in Mandaluyong
     
    Astoria Plaza
    444 reviews
    #10 of 22 hotels in Pasig
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 77 - US$ 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Pasig
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 195
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Expedia, Travelocity, Booking.com, Orbitz, Cancelon, HotelQuickly, Evoline ltd, getaroom.com, TripOnline SA and Travel Book Philippines, Inc. so you can book your Ace Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Philippines >
    • Luzon >
    • Metro Manila >
    • Pasig
    • Also Known As
    • Ace Hotel & Suites Pasig, Metro Manila
    Add Photo Photos
    Traveller (280)
    Room & Suite (292)
    Pool & Beach (29)
    Dining (13)
    Hotel & Grounds (169)
    Bathroom (33)
    Family and Play Areas (2)
    Nearby
    Nearby HotelsSee all 857 hotels in Luzon
    Astoria Plaza
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    Edsa Shangri-La
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    Marco Polo Ortigas Manila
    2,418 reviews
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    Nearby Restaurants
    Ace International Buffet
    120 reviews
    .02 km away
    Ace Hotel & Suites
    40 reviews
    .05 km away
    Haru Sushi Bar and Restaurant
    60 reviews
    .18 km away
    Siam Thai BBQ and Sports Bar
    7 reviews
    .16 km away
    Nearby Attractions
    Ace Water Spa
    364 reviews
    .02 km away
    SM Megamall
    346 reviews
    1.25 km away
    Capitol Commons
    54 reviews
    .70 km away
    The Podium
    36 reviews
    1.39 km away
    Ask a question
    Questions & Answers
    Jean F
    31 October 2017|
    AnswerShow all 3 answers
    Response from ACEWATERSPA | Property representative |
    Good Day Jean F, Definitely, As our facility as open to all ages. We may be flexible to give a more convenient access for them to enter the waterspa. However, We highly suggest also to be with them all throughout the... More
    1
    Vote
    Melanie I
    6 October 2017|
    Answer
    Response from ACEWATERSPA | Property representative |
    Dear Melanie I, The extra person with an additional roll away and breakfast package is 1, 600Nett. We may still have it set up if your room as you mentioned is a 2 bedroom suite. Regards, The Management
    0
    Votes
    rose anne s
    5 October 2017|
    Answer
    Response from ACEWATERSPA | Property representative |
    Dear rose anne s, May we clarify if you refer to the morning accommodation as only check in for the day and not overnight? If so, we regret to inform you that we do not have one. But if you are referring to morning... More
    0
    Votes
    Room Tips
    "Price not worth it for their customer service"
    Read review
    "Ask for a room at the opposite end from the live band"
    Read review
    "They have a lot of promo from different sources we used Agoda and Belle de Jour"
    Read review
    "Choose corner suites located in high floors."
    Read review
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