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I only stayed here one night in an emergency. If I'd had more time and had checked out the pool facilities, I might change my rating. But I can only write to the room, lobby, and breakfast area.
My room was small. The bed was...More
Thank Rachel N
Response from RHManagement, Manager at Richmonde Hotel OrtigasResponded 1 December 2015
Dear Rachel N,
We greatly appreciate your comments on our hotel. We are glad you appreciated our interiors, especially our lobby’s chandelier.
We apologize for the defective air conditioning in your room. We wish we could have addressed it during your stay, had we known...More
stayed for 3 days, it was a good experience. from checking in to check out, everyhting was hassle free. the room was small, but you get what you pay for. they offerred an upgrade to a junior suite for additional $70/day which i decllined. room...More
Thank george o
Response from RHManagement, Manager at Richmonde Hotel OrtigasResponded 30 October 2015
Dear george o,
Thank you so much for sharing your experience with us. It was our pleasure to provide you with a hassle-free stay and value for money service.
However, just to clarify, the normal upgrade fee from a Superior Room to a Junior Suite...More
I mean something should happen with this place as soon all furniture will get too tired and used...
Staff compensated part of this issue and they really deserve a hand in order to comfort the visitors.
Restaurant is crowded in weekends with locals, noisy ,...More
Response from RHManagement, Manager at Richmonde Hotel OrtigasResponded 15 October 2015
Thank you very much for your review of our hotel and commendation of our staff. We hope you enjoyed your stay.
Despite being a little dated, our staffs make every effort to make up for it through great service. We are already planning...More
This hotel is veeery old. The design has that old feel. The rooms have that old feel and smell. Not good if you have allergies.
The Staff - This is where the stars come from.
The staff really makes up for lack of hotel feeling...More
Response from RHManagement, Manager at Richmonde Hotel OrtigasResponded 16 October 2015
On behalf of the management of the hotel, please accept our sincerest apologies for the inconveniences you encountered during your three-week visit. We are saddened to hear that you did not enjoy your stay with us, but we appreciate your commendation of our...More
While i think that his hotel needs upgrade, i can't help it but continue to stay here. It is its location. This time, my husband and me were upgraded to a large suite room. Everyone in the staff is friendly. I am glad the hotel's...More
Response from RHManagement, Manager at Richmonde Hotel OrtigasResponded 12 October 2015
Thank you very much for your continuous patronage of our hotel. It is our utmost pleasure to provide you with convenience and comfort during each of your stay with us.
We are already planning the upgrades and renovations to improve our facilities, including...More
Hi! The hotel has one-bedroom and two-bedroom suites that have a living room, dining area, kitchenette, and bedrooms separated by a door. You may check out the hotel's website to see photos of the suite. :)