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Richmonde Hotel Ortigas

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21 San Miguel Avenue Ortigas Center, Pasig, Luzon 1600 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 67
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Free cancellation until 07/11/21
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US$ 51
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (264)
Dining (16)
Room & Suite (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Richmonde Hotel Ortigas
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 32 hotels in Pasig
Location
Cleanliness
Service
Value
At the heart of Pasig City’s Ortigas Center stands Richmonde Hotel Ortigas. Its proximity to corporate destinations, shopping & entertainment centers, and the major thoroughfares, gives the hotel an edge in location. Its interiors bring the classic comforts of home amidst five-star luxuries & modern conveniences. And with the staff’s ever gracious service, The Richmonde is THE place to come home to.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Entertainment staff
Evening entertainment
Kids stay free
Valet parking
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Wine / champagne
Highchairs available
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Filipino

Location

Full view
87Good for walkers
Grade: 87 out of 100
122Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
473Reviews22Q+A74Room tips
Traveller rating
  • 97
  • 192
  • 135
  • 25
  • 24
Time of year
Traveller type
Language
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Popular mentions
lovelyfloralee wrote a review Yesterday
Hanoi, Vietnam3 contributions1 helpful vote
I stayed in Richmonde Hotel Ortigas during quarantine and it was a satisfying experience. Friendly staff, clean room, and the room is quiet enough at night although it's close to the busy road. Its location is awesome close to everything near Mandaluyong and Ortigas Center! I had a good experience overall.
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Date of stay: October 2021Trip type: Travelled on business
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rey989 wrote a review 19 Oct
1 contribution
I will not recommend your hotel facility to friends and relatives. The room that I occupied during my quarantine stay was below par. Its old, the toilet will not stop flashing, there were mildew surrounding the tab area, croaches and ants running all over the desk area and smell of cigarette belowing from the airconditiong bent was sickening. Other than the outsanding support coming from the staff, your faciity is not recommended.
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Date of stay: October 2021
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Breakingaisuru wrote a review 15 Oct
1 contribution
Lack of toiletries supplies. Day 1 , theres only 1 small tube of shampoo and 1 small tube of toothpaste. I have requested additional shampoo and provided only 1 small tube. Just to check the quantity they will provide. They never ask to change the towels in 10 days They provide not healthy meal and keep on repeating the same menu and never serve vegetables or fruits in 10 days.
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Date of stay: October 2021
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Response from Richmonde Hotels, General Manager at Richmonde Hotel Ortigas
Responded 4 days ago
Dear Breakingaisuru, Thank you for sharing your feedback with us. Our goal has always been to provide our guests with comfort and convenience, even more so during quarantine stays when movements are restricted to their rooms. Thus, we deeply regret to hear that your stay was not as pleasant as we wish it could have been. As mentioned during your check-in briefing, all room amenities including toiletries, bedsheets, and bath towels are replenished and replaced upon request. This is because quarantine hotels no longer do make-up room service daily and our housekeepers cannot check when you have run out of supplies. While we anticipate that guests would need more than 1 tube during their quarantine stay, the consumption of each guest varies. Thus, we depend on their request to know when to replenish their supplies. Had we known that you needed more toiletries, we could have sent you more. We also apologize if you were not satisfied with the meals we provided. Since package-included meals are based on a limited cycle menu, we understand how this could seem repetitive to those who stay for more than a week. Nevertheless, we shall look into further improving our menu to provide better variety of dishes. But as an option, we also have available packages with healthier meal options for a minimal additional charge. Guests can also opt to book our Room+Food Credit package so that they can choose their preferred dishes from our Room Service menu. We regret if these alternatives were not offered to you during your stay. Despite the concerns you mentioned, we hope that the other aspects of your stay were satisfactory. Please be assured that all your comments have been taken note of to enhance our services and avoid possible recurrence in the future. We hope to have the opportunity to serve you again in the future and provide you with a much better hotel experience. Until then, please stay safe! Sincerely, Jorold Montelibano General Manager
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NoyTon wrote a review Sep 2021
Pasay, Philippines1 contribution
May be the staff could focus more on cleanliness, e.g. under the beds were not cleaned. Dust accumulated on the corner behind the side table and on the exhaust vents in the T&B Room. Safety box were drained of battery and in locked mode. It is not used since I am not allowed to get out of the room. Fortunately, I am tested negative otherwise the poor cleaning of the room could have a detrimental effect and a cause for blame. Please advise your concerned staff to be diligent on cleanliness in general as what most hotels stated on their IHG Statements.
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Date of stay: September 2021
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Response from Jorold Montelibano, General Manager at Richmonde Hotel Ortigas
Responded 3 weeks ago
Dear NoyTon, Thank you for sharing your feedback. We sincerely apologize if you experienced any inconvenience during your stay especially with regard to the cleanliness of your room. Please be assured that we have called the attention of our housekeeping team to ensure that they strictly and consistently adhere to the Richmonde Hotel's standards in cleaning our guestrooms as well as other hotel facilities. The management is also in the process of replacing the batteries of the safety deposit boxes for the use of our guests, even if they do not go out during their quarantine period. Despite the concerns you mentioned, we hope we were able to make your quarantine experience a pleasant one. We shall keep doing our best to improve our services and meet the expectations of our guests. Stay safe and we hope to see you again in the future. Sincerely, Jorold Montelibano General Manager
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RazzB19 wrote a review Sep 2021
San Diego, California1 contribution
After arriving in Manila, my family of four stayed at this fine hotel during our 10-day quarantine period, and we couldn’t be happier with our experience. The rooms are spacious, clean and well equipped; the food is great; and the receptionists and other staff have been very helpful and supportive. Even our young toddler was happy throughout our stay. We highly recommend this wonderful hotel!
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Date of stay: September 2021
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Response from Jorold Montelibano, General Manager at Richmonde Hotel Ortigas
Responded 4 weeks ago
Dear RazzB19, Thank you very much for sharing your experience with us! We are most happy to be your family's second home during your quarantine. Your kind words and recommendation inspires us more to provide better service to our guests. Stay safe and we look forward to seeing you again in the future! Sincerely, Jorold Monetlibano General Manager
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PRICE RANGE
US$66 - US$93 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
richmonde hotel pasig
LOCATION
PhilippinesLuzonMetro ManilaPasig
NUMBER OF ROOMS
210
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Frequently Asked Questions about Richmonde Hotel Ortigas
Which popular attractions are close to Richmonde Hotel Ortigas?
Nearby attractions include Shangri-La Plaza (0.5 km), Lopez Museum and Library (0.5 km), and Arrowland by Gandiva (0.5 km).
What are some of the property amenities at Richmonde Hotel Ortigas?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Richmonde Hotel Ortigas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Richmonde Hotel Ortigas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Richmonde Hotel Ortigas?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Richmonde Hotel Ortigas?
Conveniently located restaurants include HEAT, Summer Palace, and Senju.
Are there opportunities to exercise at Richmonde Hotel Ortigas?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Richmonde Hotel Ortigas have an airport shuttle?
Yes, Richmonde Hotel Ortigas offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Richmonde Hotel Ortigas?
Yes, dry cleaning and laundry service are offered to guests.
Does Richmonde Hotel Ortigas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Richmonde Hotel Ortigas?
The staff speaks multiple languages, including English and Filipino.