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We keep coming back to Joy Nostalg Hotel. It is our favorite staycation hotel because our furbaby is welcome here. Their rooms are luxurious and huge. The bathroom is glorious. I love the bathtub. We will definitely be back!More
Thank Cleng R
Response from SEdwardsGM, General Manager at Joy Nostalg Manila Managed by AccorHotelsResponded 27 December 2017
Tthank you for your recent comments and your positive response. It is always pleasing to know that our guests who stay with us had great time and will visit us again in the future.
Thank you once again and hope you enjoy the...More
I was on the 18th floor this time and I must say I like the light colored theme than the dark ones. The furnitures are still old but not stained. The staff are the same courteous staff as before even under new management. Sadly, Maggie...More
Response from SEdwardsGM, General Manager at Joy Nostalg Manila Managed by AccorHotelsResponded 2 December 2017
Thank you for your recent comments and taking the time to comment on your recent stay at the hotel. It is always very appreciative to receive positive comments of individual staff as this also allows us to recognize their person assistance during your...More
Located right across the street from Asian Development Bank.
Unit has frig, microwave, stove, washer, and all other essentials.
Very new and nicely done.
It is also Services daily.
Restaurant is reasonably priced and has good food.
Response from SEdwardsGM, General Manager at Joy Nostalg Manila Managed by AccorHotelsResponded 29 November 2017
Thank you for taking the time to comment on the hotel, it is always a pleasure to receive feedback that assist us in making decisions on how we can improve our services in the hotel.
Like many hotels location is very important and...More
Upon arriving, none of the bell boys bothered to approach our car and open the door or offer help. They were literally just staring at us and did not move from their spot. Very very unhelpful.
I booked a room with 2 single beds but...More
Response from SEdwardsGM, General Manager at Joy Nostalg Manila Managed by AccorHotelsResponded 17 November 2017
Thank you for your additional comments from your recent stay at the hotel, I did respond to a similar concern which I assume is a previous post on Tripadvisor. It is important for all our guests to enjoy their stay with us and...More
Usually when I stay in a hotel you expect hospitality. Sadly this hotel does not. Hotel amenities are top notch and yet the staff, most notably the guest services are not up to par. Multiple incidents such as lighting fixtures and bath features were flawed....More
1 Thank Chino G
Response from SEdwardsGM, General Manager at Joy Nostalg Manila Managed by AccorHotelsResponded 16 November 2017
Dear Chino G,
Thank you for taking the time to write a comment on Tripadvisor and I am sorry that we were unable to meet expectations on this occasion. I appreciate you allowing us the opportunity to respond to your comments.
When speaking with my...More