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The Linden Suites

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675 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Singapore, Singapore
Reviewed 1 week ago via mobile

It is amazing that most of the staff looked so unhappy. Even front office staff didnt offer a smile to the guests. Checkout took 30 mins and i was the only one at the reception. Front desk was unapologetic and looked really unhappy.

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Helpful?
Thank JermaineE
Cebu City, Philippines
Reviewed 1 week ago

I made a call to Reservations staff Charmaine regarding changes of the date of my stay. And i was advised to call Expedia, Charmaine is not accommodating & did not even assist me. After calling Expedia about the changes of my stay. I called the hotel & it was Lanie who answered my call. Lanie is very friendly, accommodating &...

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Helpful?
Thank Jun L
Reviewed 2 weeks ago

Located near ADB and the Mega Mall, the hotel is convenient for a quick access to the Ortigas neighbourhood. That location together with a reasonable price for the size and cleanliness of the rooms are the main attractions of the Linden Suites. Lobby staff is friendly but not very useful; it seems that most situations must lead to complications rather...

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Helpful?
Thank HugoDesro
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for taking time out to inform us of your experience during your recent visit in The Linden Suites. Your comments are very important to our hotel for it is through these that we continue to improve. The concern the breakfast variety has already been escalated to the management for assessment and reconsideration. If in the meantime we may...

Chester, United Kingdom
Reviewed 2 weeks ago

Situated within walking distance of the Mega Mall this hotel offered comfortable modern accommodation for our stay visiting family over Christmas . Security was reassuringly tight . The hotel was clean and well equipped Our request for a high floor was met and we had good views of the city from our window .The was kingsize and very comfortable ,...

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Helpful?
Thank ChloeShor123
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for your kind comments and we are pleased that you enjoyed our service. The concern the breakfast variety has already been escalated to the management for assessment and reconsideration. Again, thank you for sharing your comments and we look forward to welcoming you back soon.

Melbourne, Australia
Reviewed 2 weeks ago

Booked a 3 bedroom for 6 people in December. I thought that my mother and sister would be able to join us in this hotel. When we got to the hotel, big shock, so different from the pictures on the websites. The three bedroom in the old tower was big, that is the only thing going for it. The furniture...

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Helpful?
1Thank Emiwillseetheworld11
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for taking the time to leave a detailed description of your stay with us. We regret that you did not have a more positive stay. We value all your comments as this gives us opportunity to improve in the future. We do appreciate your comments on the problems and issues we can correct immediately and will note on...

Reviewed 3 weeks ago via mobile

Check-in: It was very slow. Had to wait in line for half an hour. When it was my time to be served, Mico, the attendant, still had to ask me if I prefer a smoking or non-smoking room even if I already specified in my reservation more than a month ago that I wanted a non-smoking room. Then I was...

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Helpful?
Thank winwincorpuz
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for taking the time to leave a detailed description of your stay with us. We regret that you did not have a more positive stay. We value all your comments as this gives us opportunity to improve in the future. We do appreciate your comments on the problems and issues we can correct immediately and will note on...

Henderson, Nevada
Reviewed 3 weeks ago

I left the Linden Suites in Pasig about 3 days ago and had a great stay. The purpose of this stay was for business. I arrived at the hotel on October 28th, I believe it was around 9 pm local time (I traveled for approximately 22 hours so not sure of the time). As has been mentioned in a few...

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Helpful?
1Thank moogie14
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for your encouraging feedback and positive comments about The Linden Suites. Our team endeavors to welcome all guests as if they are family and extends our hospitality in making your home away from home. I trust that you had an enjoyable and comfortable stay. And for the shortcomings you have experienced, please accept our sincerest apologies. I would...

Penang, Pulau Pinang, Malaysia
Reviewed 3 weeks ago

The suite is big and clean. It is near to the city. The convenient store is just below the hotel. Supermarket is in walking distance from the hotel.Hotel staffs are very friendly and helpful. They are very proactive to help you find taxi.

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Helpful?
Thank Sze H
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for your recent patronage and for the excellent feedback regarding the services provided by our staff. We will be more than happy to be of service to you in the near future.

Reviewed 3 weeks ago

We stayed here for 3 nights and bad experience started from the time we checked in. Waited about 30+ mins in line just to check in and the person in the counter was not even very friendly or apologetic when I finally got there. When we got to our suites, it was big but cleanliness is not their strong suit....

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Helpful?
Thank dorkydane
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for taking the time to share your invaluable feedback. We appreciate your observations and have discussed this with the management team for details of your specific experience. We would like to assure you that we strive to ensure every guest of the hotel and restaurant leaves with a positive, lasting impression. We hope you will allow us the...

Reviewed 4 weeks ago

The check-in service was quite slow because there were only two front desk officers who were doing the check-in process. SInce the counter was too small, there were long lines of guests waiting for their turn. However, upon entering the two (2-bedroom suites), our disappointment turned into a wonderful surprise. The rooms were spacious, neat, and orderly. Although there were...

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Helpful?
Thank Dale M
LindenSuites, Manager at The Linden Suites, responded to this review

Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your comments are appreciated and please know that we as a team work diligently to ensure that our guest's receive the highest standard of service. Again, thank you for sharing your comments and we look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A favorite among local and international clients, The Linden Suites offers business travelers and families world-class accommodations away from home. With 168 well-furnished designer rooms and suites, the hotel presents options for guests to enjoy hotel living in a desired functional space. ... more   less 

Additional Information about The Linden Suites

Address: 37 San Miguel Ave | Ortigas, Pasig, Luzon 1600, Philippines
Region: Philippines > Luzon > Metro Manila > Pasig
Price Range: ₹ 4,911 - ₹ 7,025 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Linden Suites 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
The Linden Suites Manila Hotel Manila
The Linden Hotel Manila
The Linden Suites Pasig, Metro Manila
Hotel Style:
#3 Spa Hotel in Pasig
#4 Luxury Hotel in Pasig
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Questions & Answers

Here's what travellers have asked, with answers from The Linden Suites staff and other travellers.
18 questions
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Colorado
over a year ago
21 days ago

See all questions (18)

Questions? Get answers from The Linden Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor with view of mall.”
 of 5 bubbles ChloeShor123, 9 Jan 2017 | Read review
“Stay away from the 3 bedroom suites until they clean it. Filthy, filthy, filthy”
  • Dirty window coverings from the lounge suite - 3 bedroom - old tower
  • Lounge room - 3 bedroom old tower Grotty disgusting blind
  • Bathroom - 3 bedroom suite- old tower
 of 5 bubbles Emiwillseetheworld11, 7 Jan 2017 | Read review
“Ask for rooms at the newer block, where the main lobby with the check-in counter is located.”
 of 5 bubbles chengs2015, 30 Nov 2016 | Read review
“Corner suites”
 of 5 bubbles khymmmm, 10 Nov 2016 | Read review
“Make sure the hotel has reserved an exclusive parking lot for you for the remainder of your stay.”
 of 5 bubbles JunM21, 17 Oct 2016 | Read review
5 of 5
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