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The Heritage Hotel Manila

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1,705 Reviews from our TripAdvisor Community

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There are newer reviews for The Heritage Hotel Manila
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Showing 1,455: English reviews
Riyadh, Saudi Arabia
Reviewed 7 November 2015

We were satisfied with the hotel services & amenities. Besides the location is good, accessible to everything like MOA, LRT, and near the Airport as well. The price is reasonable given the quality of service, hospitable attendants, homey atmosphere and feel relaxed. I am recommending this to all sort of trips a traveler may do. Good job and carry on!

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Helpful?
Thank jamesY9491TC
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear jamesY9491TC, Thank you for staying at the Heritage Hotel Manila! Thank you so much for your wonderful feedback. We are glad that you have enjoyed your stay. It is our pleasure to have served you. Looking forward on your next vacation as we hope to provide you another enjoyable and pleasant stay. Thank you. THE MANAGEMENT

Northern Virginia, Virginia
Reviewed 5 November 2015

The hotel shuttle service was a little difficult to arrange. But overall, the place was nice and the staff was friendly. I liked the restaurant. It had a nice buffet. The restaurant staff was also friendly and helpful.

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Helpful?
Thank love2travel767
Cagayan de Oro, Philippines
Reviewed 4 November 2015

the front desk male and female that entertained to us is terrible. They trick us the room rate from 3k to 8k because we are walk-in customer! for christ sake! is this a hotel policy? We did get the 8k room and to our surprise the room had a poor aircondition, we stay almost an hour in the room but...

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Helpful?
1Thank Bede Vince a
Quezon City, Philippines
Reviewed 1 November 2015

Service was good but the water heater in the room was not working. They changed the device but stil didnt work. Turns out the socket has a problem. Also. Some leak in the bathroom. Food was pricey but tastes good. Shuttle service was on time and excellent.

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Helpful?
Thank florence_principe
Edsvalla
Reviewed 31 October 2015

I can highly recomend this hotel, wonderful rooms, exelent service and very good meals. The hotel is big and have very good faciletys, big dining area and good area for relaxing, there are also pools for both adults and children

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Helpful?
Thank sjobben
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear sjobben, Thank you staying at the Heritage Hotel Manila! Thank you so much for your wonderful feedback. We are happy to know that you have enjoyed your stay. We look forward in welcoming you back to our hotel. See you on your next vacation! Thank you. THE MANAGEMENT

Taguig City, Philippines
Reviewed 30 October 2015

Heritage Hotel has been around since I can remember it. We've always had our company events here. I'm not going to rave about its features because its amenities are what you expect from a mid-tier hotel. I'm also not going to laud their food because at one time we were served with half-cooked meat (which we didn't asked for and...

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Helpful?
Thank petrified_dreamer
Perth, Australia
Reviewed 29 October 2015

Great hotel to stay at only thing now is the casino is gone or would have rated it a five amenities pool gym got everything you need and not far from mall of Asia which has the rest i stay there every time I'm in Manila

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Thank dpurve_417817
Orem,UT
Reviewed 28 October 2015

I have stayed at the Heritage many times. It is a great middle tier hotel. A bit more expensive than red planet and a lot cheaper that mariott or traders. It is clean and well maintained. There is a great exercise room and pool. The breakfast has a wide variety. It is close to the airport and to the Mall...

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1Thank kirbyglad
Rutland
Reviewed 26 October 2015

My GF found insects in the room and was not happy. The Heritage did an excellent job gettin me safe transport from airport to hotel. Staff did not offer to help me with getting bags to room or showing me how lights in room are operated with keycard. Food was good.

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Helpful?
1Thank mhvaughan
Toronto, Ontario
Reviewed 26 October 2015

It's a well pleasant decent place very convenient. It was a great experience. Customer service is guaranteed, safety and security. Very solemn quite. Not too fashionate compare to other but the place is great to stay with.

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Helpful?
Thank ikaj893

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: ₹ 5,864 - ₹ 8,964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila
Hotel Style:
#6 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
25 questions
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Questions? Get answers from The Heritage Hotel Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice room. Big and spacious”
 of 5 bubbles purepalmqvist, 7 Dec 2016 | Read review
“non street facing”
 of 5 bubbles rok1012, 3 Dec 2016 | Read review
“Try to get close to lift as the corridors can be long”
  • A bit dated
 of 5 bubbles Kebuh, 30 Nov 2016 | Read review
“I had a room with two beds on the 7th floor.”
 of 5 bubbles hosseink28, 29 Nov 2016 | Read review
“cosy and nice. very clean and tidy”
 of 5 bubbles nashuruddin, 27 Nov 2016 | Read review
5 of 5
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