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The Heritage Hotel Manila

Expedia.comUS$ 87*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 140*
US$ 87*
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US$ 88*
US$ 88*
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The Heritage Hotel Manila
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1,871 Reviews from our TripAdvisor Community

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Showing 1,608: English reviews
London, United Kingdom
Reviewed 25 March 2016

Staff was great and attentive, food buffet was good (Japanese theme) and plentiful including lots of fruit and salad. wifi great throughout the hotel and rooms are comfortable but need a little updating. Good stay.

Review collected in partnership with this hotel
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Helpful?
Thank ed_mamanta
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear ed_mamanta, Thank you for the feedback! We are glad that you enjoyed your stay. It is our pleasure to have served you. We have also noted your concern regarding the updating hotel. We do apologize for the inconvenience due to this lapse in service. We endeavor to improve our services, thank you for letting us know. We look forward...

Lublin, Poland
Reviewed 24 March 2016 via mobile

Having travelled for almost 8 weeks in the Philippines is fun but exhausting. We needed a good place to rest for at least 2 nights before heading to Thailand. We also made sure it is near the airport just in case we are running late. This hotel is the perfect choice. It is about 20 minutes to the airport. Free...

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Helpful?
Thank AmaljaP
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear AmaljaP, Thank you for the wonderful feedback! We are glad that you have enjoyed your stay. Our hotel is indeed ideal as it is near the airport and mall. It is our pleasure to have served you. We look forward on your next visit as we hope to provide you another pleasant stay. Thank you. THE MANAGEMENT

Auckland, New Zealand
Reviewed 24 March 2016

It's enjoyable. Clean and tidy. Good value for money.I have enjoy my entire day, relaxing. I have use other facilities like swimming pool, sauna and Jacuzzi. Buffet breakfast have a great selections of food both the authentic Filipino food and international cuisine.

Review collected in partnership with this hotel
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Helpful?
Thank vercabs2016
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear vercabs2016, Thank you for the wonderful feedback! We are glad that you have enjoyed your stay. Our hotel is indeed ideal as it is near the airport and mall. It is our pleasure to have served you. We look forward on your next visit as we hope to provide you another pleasant stay. Thank you. THE MANAGEMENT

Liverpool, United Kingdom
Reviewed 23 March 2016

Lovely hotel with great facilities. Nice rooms. Great breakfast with lots of choices. Near the airport. The staff are very helpful and courteous. Shuttle service from hotel to Mall of Asia.which is free and has a good timetable to go and return

Review collected in partnership with this hotel
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Helpful?
Thank 576frank
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear 576frank, Thank you for your wonderful feedback! This inspires us to give the best service to our guests. Glad to know that we have made your stay an enjoyable and comfortable one. Thank you for complimenting our staff, the room and the food. It is our pleasure to have served you. We look forward in welcoming you back in...

Wanchai
Reviewed 21 March 2016

the hotel is older, and not 5 star of course, begin said that, it is excellent value for the money. it has best location, walking distance to mall of asia, 10-20 minutes to the airport, across the street from EDSA Entertainment Complex. what a treat. the staff is friendly and helpful. rooms are clean and spacious enough. the included breakfast...

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Helpful?
Thank 3marcind
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear 3marcind, Thank you for the wonderful feedback! We are glad that you have enjoyed your stay. Our hotel is indeed ideal as it is near the airport and mall. It is our pleasure to have served you. We look forward on your next visit as we hope to provide you another pleasant stay. Thank you. THE MANAGEMENT

Macau, China
Reviewed 20 March 2016

will not stay any more. - staff was not friendly. - room was stincy . - foods for buffet was not fresh and tasty. - room charge was high compared with the level if services. i think the hotel can be at least impressed if the facilities are tidy and staff services are good ,but heritage hotel manila did not...

Review collected in partnership with this hotel
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Helpful?
Thank kanspire
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear kanspire, We have noted your concern about the hotel and it may pleased you to know that we have plans of renovating the hotel in the near future. Thanks for letting us know. Thank you. THE MANAGEMENT

Invercargill, New Zealand
Reviewed 20 March 2016 via mobile

Coming back to Manila in two weeks but won't be staying here a again. Done staff very polite and helpful. Others need to look for a new job, especially the one who told my partner that she needed to sit upright in the lounge area.Never experienced anything quite like anywhere. Needless to say, will never be back.

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Helpful?
Thank FalconMad
Kuala Lumpur, Malaysia
Reviewed 20 March 2016

dirty carpets _ wornout bathroom fittings etc. _ what to say more then just need a cpl. renovation - breakfast lousy, poor in quality, poor in choice _ just Egg and Bread every day does not make somebody very happy! Ok, the Salat Leaves from the Japanes section are the high-light! Guess it is a matter of poor Management. The...

Review collected in partnership with this hotel
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Helpful?
Thank jschae_346613
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear jschae_346613, We have noted your concern about the hotel and it may pleased you to know that we have plans of renovating the hotel in the near future. Thanks for letting us know. Thank you. THE MANAGEMENT

Shanghai, China
Reviewed 20 March 2016 via mobile

Super old hotel with yellowish walls, dirty carpet and chipped furnitures. It facilitates with swimming pool, gym and petty salon, so I could see its glamour in the past as a four star hotels. However, now the hotel needs to be maintained, everything seems to be outdated. Service is good with people cleaning up your table when you finish your...

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Helpful?
Thank Leon S
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear Leon S, We have noted your concern about cleanness and it may pleased you to know that we have plans of renovating the hotel in the near future. We look forward on your next visit as we hope to provide you another pleasant stay. Thank you. THE MANAGEMENT

Pointe Noire
Reviewed 18 March 2016

Internet was a disaster!!! Staff required training when it comes to handling guest complain. That's is why it is called Hospitality. They don't even know how to apologize!!!! The only advantage when you stay in this hotel is the location. Some Staff doesn't know how to smile as well.

Review collected in partnership with this hotel
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Helpful?
Thank mestre_823658
TheHeritageHotelMla, Public Relations Manager at The Heritage Hotel Manila, responded to this review

Dear mestre_823658, We have noted your concern about attitude of staff and it may pleased you to know that we have plans of renovating the hotel in the near future. We look forward on your next visit as we hope to provide you another pleasant stay. Thank you. THE MANAGEMENT

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: ₹ 3,102 - ₹ 8,143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Asiatravel.com Holdings, Cheap Tickets, getaroom.com, Priceline, HRS and HotelQuickly so you can book your The Heritage Hotel Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila
Hotel Style:
#7 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
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Questions? Get answers from The Heritage Hotel Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No minibar in room. If you turn off the lights using the master switch on the bedside cabinet it cuts the power to the mains outlets. So your phone won't charge overnight. But if you close the lights one by one the mains power stays on!”
Gizmo2005, 24 May 2017 | Read review
“maybe the suites are less worn”
4johno, 16 May 2017 | Read review
“If you will check in ask them to put you in a clean room with a nice bathroom because I had an experience once that their bathroom is not appealing almost falling apart but didn't complain . Too tired from traveling to complain. ”
summershineR, 12 May 2017 | Read review
“Rooms facing the front have more interesting views”
  • I think this toilet seat has had better days!
  • Paint on toilet seat very worn making seat look dirty
  • Bathtub is somewhat stained and looking tired
  • Nice view of bustling traffic from eighth floor, but window very dirty on outside.
ifekas, 12 May 2017 | Read review
“Book a club room”
899edi, 8 May 2017 | Read review
5 of 5
Expedia.com
US$ 87* /night
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Asia TravelUS$ 140
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Prices are for 1 room, 2 adults
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