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The Heritage Hotel Manila

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The Heritage Hotel Manila
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1,808 Reviews from our TripAdvisor Community

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Showing 1,549: English reviews
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Belford, New Jersey
Reviewed yesterday NEW

comfort and close to the mall, to the airport, shopping and other attraction, restaurant, restaurant, short trip, taxi, buses that easily accessible, very close to the airport, church for masses and other things

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Helpful?
Thank Florencio V
Jackson, Wyoming
Reviewed yesterday NEW

Have stayed here several times in the past ten years. It always feels welcoming because of the friendly staff, good beds, nice rooms, and the scrumptious breakfast buffet! My husband and I prefer to stay here near the airport to catch their breakfast and then continue our journey to one of the islands!!

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Helpful?
Thank WyoRaised
Reviewed 2 days ago NEW

The hotel was nice. Old but classy. But the tub was dirty. Also, in our hotel room there's a closed door, I don't know where it will lead you but we can't open it. Also, the staff (specially the ladies in frond desk and breakfast buffet) was not customer-friendly. They don't even smile or say good morning. The food was...

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Helpful?
Thank Gen A
Adelaide, Australia
Reviewed 2 days ago NEW

Booked for 3 days and decided to stay for 12 this hotel has the charm of the 50s in an otherwise modern Manila. The rooms are spacious it is located close to the airport and mall of Asia the staff couldn't do enough they were so friendly we had 2 rooms and on occasion had family stay with us at...

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Helpful?
Thank 174sandort
Cebu City, Philippines
Reviewed 2 days ago NEW

I'm not sure if this is one of the oldest hotels in the country. It has good (but not really great) ammenities. It has a mini gym and with it, it also has a sauna and a jacuzzi, (if you get lucky you get to use all of them by yourself!) The staff are friendly. The breakfast buffet is also...

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Helpful?
Thank SheenaMBihag
Reviewed 5 days ago NEWvia mobile

We stay in standard room. Service was not the best ive had. Bed and pillows were ok. Aircon ok and fairly clean. Room was average size and cleanliness ok. We didnt have balcony or windows, probably not part of the deal. TV was quite small but, again the worst part was the shower and vanity drainage. It was blocked everytime...

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Helpful?
Thank Franks O
Grand Rapids, Michigan
Reviewed 1 week ago

This hotel is fairly poor especially in it's service areas....very slow, very inept. The place is fairly clean and the beds were OK too. It's difficult to recommend simply because no one seems to have any authority or to be familiar with their own systems......makes it difficult to be efficient or professional so we're not sure it's the staff's fault.....more...

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Helpful?
Thank RickMIusa
Perth and Kinross, United Kingdom
Reviewed 1 week ago

Came straight from airport late in the evening . Courtesy car picked us up on time , hotel staff very helpful . Had a great sleep and the buffet breakfast was perfect , hot and cold selection and eastern and western. Could not fault it .. highly recommend this hotel

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Thank Doug A
Melbourne, Australia
Reviewed 1 week ago

I am being kind when I say very average. The check-in and check-out were the slowest, most inept, most inefficient, and most tedious I have ever experienced anywhere. We waited nearly 25 mins to check in, and it took near enough to 20 mins to check out. The rooms are ok, nothing special, but they were clean and relatively modern....

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Helpful?
Thank MelbourneTravelmad
Mapandan pangasinan
Reviewed 1 week ago

The hotel needs renovating in some areas , like walks, carpet , floors and bathrooms. Other that that the guest were nice and professional . With some small improvements the room will get a higher rating

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Helpful?
Thank Virgil L

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: ₹ 5,236 - ₹ 8,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila
Hotel Style:
#7 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
28 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose non-smoke rooms.”
 of 5 bubbles 830gena, 25 Mar 2017 | Read review
“Busy road outside , 5th floor did not hear a thing !”
 of 5 bubbles 315douga, 17 Mar 2017 | Read review
“Choose another hotel unless you want to spend your time waiting for everything”
 of 5 bubbles MelbourneTravelmad, 15 Mar 2017 | Read review
“Room Walls bathroom tub needs to be cleaned/ renovated more tv channels and better internet reception ”
 of 5 bubbles virgill2017, 14 Mar 2017 | Read review
“My standard room was huge - no need to upgrade for size, but if it's newer/renovated - yes!”
 of 5 bubbles rayt954, 23 Feb 2017 | Read review
5 of 5