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The Heritage Hotel Manila

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The Heritage Hotel Manila
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1,745 Reviews from our TripAdvisor Community

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Showing 1,491: English reviews
AUH
Reviewed yesterday NEW

Food was good, excellent, only facilities need to maintain and to be improved, mostly not functioning specially floor drain at bath flooding, door knobs not working properly, attendats are all accommodating,

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Helpful?
Thank 881freddied
Reviewed 2 days ago NEWvia mobile

Me and my family decided to check in Heritage Hotel so it will nearer to PICC for my graduation. When we got to our room, its big but it's like they have lack of furnitures to put inside to fill the spaces inside the room. The food is ok im not that satisfied specially there breakfast buffet. I think they...

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Helpful?
Thank Patziie
Singapore, Singapore
Reviewed 2 days ago NEW

Location is ok and easy to find the hotel despite at a busy area. Staffs were all friendly n smilling always. Room n toilet condition was good. Comfort beddings and had a good sleep too. Aircon was cooling. Good wifi too. Overall had a good and happy stay.

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Thank Vijaysuper
Childers, Australia
Reviewed 4 days ago NEW

This is the second time we've stayed at this hotel. Three years ago it was a decent place well worth the money, but the years have not been kind to this hotel. The rooms need a refresh, some painting and a good clean would be the place to start. Location of this hotel (close to the Mall of Asia and...

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Helpful?
Thank Gary_Childers
Metro Manila, Philippines
Reviewed 1 week ago

They never prepare a room for me and my family, the booking never was found and I move to another hotel because they don't have rooms availables So what for they offer something online if that is not true ??

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Thank Jose V
Sydney, Australia
Reviewed 1 week ago via mobile

The lobby and building in general are very nice, the staff is helpful and there's a decent restaurant. But. The room wasn't refurbished for about 30 years, and the sound isolation is non existent. Also, the surroundings of the hotel are seriously dodgy and after attempting one 5 minute walk to a 7eleven nearby I decided it's best not to...

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Helpful?
Thank jojo-f00
Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

i booked 3 rooms for my wedding day and paid extra 10,000 pesos for the photo shoot. i specifically mentioned on the booking that we need non smoking rooms facing roxas blvd. when we arrived , we were given rooms from different floors ,all of which were smoking rooms and not facing roxas blvd. when we asked to move us...

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Thank markdS1919KI
Petaling Jaya, Malaysia
Reviewed 1 week ago via mobile

We booked for one night to accompany our parents for company party. We were really disappointed with the room air conditioning. It's like we booked for a sauna. The room overall cleanliness is disappointing too. We didn't use the tub because it needs scrubbing. The carpet is dirty you could see stains. Obviously, housekeeping staff are not doing their job...

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Thank Karen Joyce B
Anchorage, Alaska
Reviewed 1 week ago

The place is nice and clean,and the customer service were great and awesome, but they should put more personel in the front end or customer service so, people wont wait that long in the line.. It takes us 30min to wait in the line just to check out!

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Thank 903alfonsot
Bulacan Province, Philippines
Reviewed 1 week ago

As if this is the first time this hotel encountered a full hotel booking on a New Years Eve. It takes a long time for guests to check in and out. Should have provided more staff to service guests check in and check out. Also there was a long line of guests waiting to be seated at the breakfast area....

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Helpful?
Thank solomon2017

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: ₹ 5,257 - ₹ 8,330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila
Hotel Style:
#6 Luxury Hotel in Pasay
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Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
26 questions
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Questions? Get answers from The Heritage Hotel Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room Tip is granted by us when things are in order :)”
 of 5 bubbles 1_MasterMariner_1, 1 Jan 2017 | Read review
“I like the upper floors with a city view. ”
 of 5 bubbles Desertbound_9, 13 Dec 2016 | Read review
“room very great much space ,bathroom a little bit old style”
 of 5 bubbles 951karlr, 13 Dec 2016 | Read review
“Nice room. Big and spacious”
 of 5 bubbles purepalmqvist, 7 Dec 2016 | Read review
“non street facing”
 of 5 bubbles rok1012, 3 Dec 2016 | Read review
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