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Roger's Place Hotel

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101 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Cebu City, Philippines
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 12 October 2015

Reception staff and airport shuttle OK. Room disgraceful. Bed squeaks at very move, double size for short people, no chair, no coat hangers, no bedside lamp nor light switch, air con buttons broken, bathroom basin coming loose.

Helpful?
Thank Erik H
RogersPlaceAdmin, Manager at Roger's Place Hotel, responded to this review

We welcome your feedback as we try to improve our image and services. We have also taken note of the areas that need further improvement. Thank you and we hope you can stay with us again in the future. More 

Porto Alegre, RS
Level Contributor
3 reviews
Reviewed 7 October 2015

Good option if you have to take a plane early in the morning from Manila. The trafic jump in the morning can be caotic to get to the airport. Around the hotel there are several restaurants which are ok but do not think in hight quality, also there are a couple of places to have a beer.

Review collected in partnership with this hotel

Helpful?
Thank Chilipe
Las Vegas, Nevada
2 reviews
Reviewed 1 October 2015

Excellent service from all members of the staff. Extremely fast response from all requests made. Easy check in and check out with no long waiting periods. Very helpful with transportation from and to the airport. They made me feel special every moment of my stay.

Review collected in partnership with this hotel

Helpful?
Thank louisccalcaterra
Guangzhou, China
Level Contributor
175 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 27 September 2015

Some staff here are very friendly and helpful, others ignore you. I did not choose this hotel. In a dark moment, I asked a Philippines Airlines staff member to recommend a hotel nearby. They cancelled our flight and I faced 2 nights in Manila, until I could get the next available flight. I had paid for accommodation which i couldn't... More 

Helpful?
1 Thank nicbing
RogersPlaceAdmin, Manager at Roger's Place Hotel, responded to this review

Thank you for your feedback. My apologies for the unpleasant events that transpired during your stay. Rest assured that we are taking notes of the areas that need improvement and are doing the necessary actions, especially the pest control schedule, which happened to currently making its services during that time. We are doing our utmost best so that we can... More 

Travellers are raving about these Pasay hotels

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 August 2015 via mobile

The price was not bad and it had a great free airport shuttle. It does seem a bit dodgy, but rooms were clean and they also are close to a restaurant and they also can exchange currency for not too bad of a rate.

Helpful?
1 Thank CLRose
1 review
Reviewed 6 June 2015 via mobile

Sorry but you really have a very poor service with Western Union sitted in your hotel. Aside from slow system, major problem is you customer service. They assumed that money transfer is within the Phils only even if the address provided in the forms is abroad including the mobile number. Ending is double charges to the customer. They dont even... More 

Helpful?
Thank MJhontomin
RogersPlaceAdmin, Front Office Manager at Roger's Place Hotel, responded to this review

Thank you for your feedback. We apologize for any inconvenience upon your stay. We value our guests concerns and suggestions as we strive for the betterment of our services and facilities. We have taken note of the areas that need improvement, and rest assured that we are currently addressing these concerns accordingly. We hope to hear from you again soon. More 

Hong Kong, China
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 May 2015

Arrived after flight from Manila cancelled. Had 5:40 am departure, so wanted to be close to the airport. Upon checkin, only room "available" was the 2,998 PHP "regular" room. The 1,998 "standard" room was "all booked up." I'm pretty sure that the rate names should have been 2,998 PHP "foreigner" room rate and 1,998 PHP"Philipino" rate, as all of the... More 

Helpful?
3 Thank 6-5TallGuy
RogersPlaceAdmin, Front Office Manager at Roger's Place Hotel, responded to this review

Thank you for your feedback. We apologize for any inconvenience upon your stay. We value our guests concerns and suggestions as we strive for the betterment of our services and facilities. We have taken note of the areas that need improvement, and rest assured that we are currently addressing these concerns accordingly and expect changes upon your return. We hope... More 

Helsinki, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2015 via mobile

It's a bit expensive compared to the quality of the room but Its a safe place to stay. At first, they have an Internet connection even it was very slow, but when I checke in again it was so disgusting that I coudnt find any internet connection nearby because they don't have connection. when it comes to food, just a... More 

Helpful?
1 Thank YollyT
RogersPlaceAdmin, Front Office Manager at Roger's Place Hotel, responded to this review

Thank you for your feedback. We apologize for any inconvenience upon your stay. Your comments are important as we strive for better services and facilities upon your return. We hope to hear from you again soon. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 May 2015 via mobile

Let me start with the good side first, it is close to the airport. That's it. Well I paid almost 3k pesos for my room but the bathroom is moldy, dark, and too small. They didn't even provide free shampoo. The shower is too hot and it took me awhile to adjust to a temperature that is humanly acceptable. The... More 

Helpful?
1 Thank Richard R
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 March 2015 via mobile

A friend recommended this hotel, very close proximity to the Airport. I had a flight the next day so a short overnight sleep was needed. A slight unattentive front desk staff, no greeting. I checked the room with a bell boy, wrong room, couldn't access room, had to go down again and have it fixed. Door couldnt be locked so... More 

Helpful?
1 Thank Jay S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
5-minute drive away from the Ninoy Aquino International Airport Terminal Complex. ... more   less 

Additional Information about Roger's Place Hotel

Address: B3, Salem International Complex, Domestic Road, Pasay, Luzon 1301, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: ₹ 2,325 - ₹ 3,557 (Based on Average Rates for a Standard Room)
Number of rooms: 55
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Also Known As:
Roger's Place Hotel Pasay, Metro Manila
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Questions & Answers

Here's what travellers have asked, with answers from Roger's Place Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a different hotel”
 of 5 bubbles janicegeorgius, 30 Nov 2016 | Read review
“Average room. Be prepared to bring your own toiletries”
 of 5 bubbles G9507YXmarting, 9 Feb 2016 | Read review
“Ask for instruction as to how to use the aircon and the cold/warm water control of the shower.”
 of 5 bubbles lenuskip, 12 Jan 2016 | Read review
“Cold shower only but water is fine.”
 of 5 bubbles 737rheab, 30 Dec 2015 | Read review
“dont visit this to this hotel ever...”
 of 5 bubbles Gs422, 30 Nov 2015 | Read review
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