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BSA Twin Towers

346 reviews
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Traveller (432)
Room & Suite (396)
Pool & Beach (96)
Overview
  • Excellent14%
  • Very good42%
  • Average26%
  • Poor9%
  • Terrible9%
Travellers talk about
“sm megamall”(88 reviews)
“francis square”(19 reviews)
“lagoon pool”(11 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (346)Write a Review
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JPMiles / Payback Arrow
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All reviewssm megamallfrancis squarelagoon poolsky bridgeortigas areadining tableelectric stovemini kitchenbest featureconvenient locationthe check in processcable tvholy weekaffordable priceaccommodating staffhotel is greatnice pool
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11 - 15 of 332 reviews
Reviewed 1 January 2018 via mobile

Very old looking hotel and much contrast to what you see in photos. Lobby is small and greeted with foul smell. Receptionist, Kai was not particular friendly and not helpful when i enquire regarding the double booking which was made. Supervisor, Mr Valencia also, room...More

1  Thank Esther J
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 9 January 2018

Dear Esther, My sincere apologies for the disappointing experience that you had during your recent stay with us. This is definitely not the kind of impression we would wish our guests to have. I have spoken to the Department Heads concerned to initiate immediate investigation...More

Reviewed 28 December 2017

Stayed here for around 30 days during my stay on the business visit in July-August 2016. This has in-house kitchen as well so being a foreigner I enjoyed eating food of my taste, Enjoyed all my days and nights here. Just opposite to SM Megamall...More

Thank Firoz17
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 9 January 2018

Dear Firoz17, I'm delighted to know of your positive experience in our hotel. Thank you for your appreciation of our services and facilities and we hope to welcome you back soon.

Reviewed 25 December 2017 via mobile

I booked BsA ortigas for my birthday, but things were not good from the start. Check in took 2 hrs since d room wasnt ready. I asked for the supervisor but he/she didnt have courage to face me. The room was old. The sofa had...More

2  Thank Maria Rosanna R
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 10 January 2018

Dear Maria Rosanna, First and foremost, please accept my apologies for the unpleasant experience from your previous stay. Though we had a few challenges during the high occupancy period over the holidays, I will not offer this as an excuse for the lapses in service....More

Reviewed 24 December 2017 via mobile

Be prepare to wait to check in and I mean wait for hours...we came in at 10am and requested early check in. Our request was not granted due to fully book and we accepted that. We were advice to come back at 2pm normal check...More

Thank Linda M
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 10 January 2018

Dear Linda M, Please accept my sincere apologies for whatever inconvenience you experienced during your stay with us over the holiday season, which has been a very busy and challenging period for the hotel operations. We are now looking into improving the airconditioning system in...More

Reviewed 22 December 2017 via mobile

We reserved 3 rooms to BSA we arrived at 12Pm and fall in line for a long time to pay for the room and to get a room key. @4:41PM Still we havent checked in! This is the worst service staycation ever! 👎🏻👎🏻👎🏻More

Thank Mitch C
Response from Pinky B, Operations Manager at BSA Twin TowersResponded 10 January 2018

Dear Mitch C, Please accept our apologies for the late check-in experience during your recent stay in our hotel. In as much as we would like to have all guest rooms ready for check-in at 2pm, a back to back situation on arrivals and departures...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Indoor pool
Details
Price range
US$ 39 - US$ 91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 39 - US$ 91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (432)
Room & Suite (396)
Pool & Beach (96)
Dining (48)
Amenities (48)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Victuuri23
14 August 2017|
AnswerShow all 6 answers
Response from Daniel A | Reviewed this property |
Yes P2,000.00 deposit is required. Dont worry upon check-out its going to be returned to you.
0
Votes
Joyce A
11 April 2017|
AnswerShow all 5 answers
Response from PARTY_OF_V | Reviewed this property |
Hi. Yes they have pots and pans, and the basics that you need in the kitchen for cooking and dining.😀
2
Votes
Go2Wander
18 March 2017|
AnswerShow all 8 answers
Response from MMM D | Reviewed this property |
Hi, No not at all and be aware on the parking boys beside the building they are so annoying. They not helpful I spent 2500 pesos for our rental car parking in that lot. They don't recognise you as a guest of the hotel also... More
0
Votes
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123
Room Tips
"Request for a higher Floor"
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"Try higher floors for a good view of Manila"
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"if you want a very stressful experience, then i highly recommend this hotel"
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"no comment. no suggestion"
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