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All reviews pink panda bedroom deluxe fully equipped kitchen small mall dining table avenue mall bed room rooftop pool living area top floor relaxing stay two thumbs checking out wifi connection second home makati skyline upon check
I booked a 2 bedroom deluxe, for a friend's birthday. I requested for a birthday celebration incentive but got declined. They offered a small cake and i was so thankful, but they downgraded it to Panda balls(Chinese motchi), with the greeting addressed to the WRONG...More
Response from pbartholomi, General Manager at Y2 Residence HotelResponded 4 days ago
Dear Guest, we apologise for the misunderstanding. We do not allow large groups in our rooms for parties like birthday and others because of the noise issue and the complaints from other guests on same floor. What we do, instead of declining, is to offer...More
Stayed last 6-7th October which i booked thru Ms.Mitch Tolentino, thank you for the assistance.
And I've been upgraded to 1br which is equipped with kitchenette, cooking facilities, a separate living area and bedroom area.
I'd like also to thank Mr.Justin of Reception who handles...More
Response from pbartholomi, General Manager at Y2 Residence HotelResponded 1 week ago
Dear Guest, thank you very much for staying in our hotel and for sharing your good experience with us.
We are very thankful also for your recommendations to your colleagues. We hope to see you again very soon. Sincerely,
My friends and I stayed here for a night for our convenience.
I was a little disappointed that we were checked-in after 5 guests who came after us. My friends were already getting agitated because they were seeing people who arrived after us getting accommodated...More
Response from pbartholomi, General Manager at Y2 Residence HotelResponded 2 weeks ago
Dear Guest, thank you for stying in our hotel.
We are sorry if you had the impression we prioritised others during check-in. This is not our procedure and we are very cautious about this. We are known for excellent "Filipino Hospitality" and we will continue...More
We stayed in a 1 br unit and the aircon in the living area is not functioning well. Very disappointing. Please make sure that all units are ready for visitors and fix the AC well. The rooms are big enough for a hotel residence in...More
1 Thank jerome s
Response from pbartholomi, General Manager at Y2 Residence HotelResponded 10 September 2018
Dear Guest, thank you for staying in our hotel and for sharing your experience .We apologise for the inconvenience if the room was not cooled upon your arrival. The air conditioning system will only turn on after inserting the key card during check-in. We hope...More
Very spacious and clean room. The hotel location suited my needs. The small staff (some on the job training) were very friendly. But as needs arise be it towel or a water leak, service is very poor. The same small staff were being stretched too...More
Thank Prakesh V
Response from pbartholomi, General Manager at Y2 Residence HotelResponded 6 September 2018
Dear Guest, thank you very much for staying in our hotel and for sharing your good experience during your stay with us. We appreciate your human resources advises which will help us improve our operations. Hoping too welcome you again very soon. Sincerely,