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Dusit Thani Manila

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1,902 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
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Reviewed 3 days ago NEWvia mobile

I checked in for a night. Notwithstanding the great buffet in their lobby restaurant, the room I was placed in 803 is so-so. 1. Bedside lamp does not work. 2. No electrical outlet near the bed. 3. No mini bar. And this is what's very bad. My room did not have a room service food menu. So I called the...

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Thank Regal O
Makati, Philippines
Reviewed 4 days ago NEW

I stayed in a Club Executive Suite for 2 nights with family. I enjoyed my stay with their excellent service and complete facilities especially when everything is closed. Finally tried the signature massage and it was worth it and very relaxing! UMU Japanese restaurant is a must try. I will recommend Dusit to my friends and business associates. Hoping to...

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Thank Glenda_Pascual
Reviewed 5 days ago NEWvia mobile

Dusit Thani Manila is strategically located in the heart of Makati. Excellent hospitality of hotel staff and room accommodation. Great food and good service. Highly recommended for travellers either on business or pleasure.

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Thank alexcbrl .
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, We thank you for this very positive and amazing feedback of your stay with us. The entire management and staff of the Dusit Thani Manila lives to receive positive reviews such as yours, and we are grateful that you've taken the time to share this experience with the rest of the TripAdvisor community. We always want our valued...

Makati, Philippines
Reviewed 1 week ago

Here's what we had for brunch: Sakitsuke (tuna, salmon, kampachi sashimi),Yakimono (Wafu steak), Fish and vegetable tempura, red beans ice cream. The sashimi's generous serving was enough to make one feel full but then how can one resist the tender and flavorful steak. It was my first time to try red beans ice cream and I didn't expect to like...

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1Thank RowenaG8
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for choosing to stay at the Dusit Thani Manila and for taking the time to write and post your wonderful review on TripAdvisor. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed dining at UMU. We are very much proud to welcome...

Vancouver, Canada
Reviewed 1 week ago

The service was excellent, from the reception area to the concierge, to the from door. I stayed in an older part of the hotel but the facilities were still very good. In the room the décor was nice but simple.

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Janet L
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. We extremely appreciate you taking the time to share with our team and the rest of the TripAdvisor community regarding your experience on your most recent stay with us. Thank you for choosing to stay at Dusit Thani Manila. We are pleased that you were delighted with our facilities and with the...

Makati, Philippines
Reviewed 1 week ago

I got a room for $108 including text but no breakfast. It's not a bad price but not a bargain either. The Thai restaurant menu is not the same as it is on the Dusit website. They also have breakfast on the room service menu but when we went downstairs it wasn't there so I asked. They said no problem....

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Helpful?
Thank Jason B
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay with us and for taking the time to write and post your review on TripAdvisor. We sincerely appreciate the feedback that you have provided regarding your most recent stay. We would like to express our sincere apologies for not being able to meet your expectations. We...

Manila
Reviewed 1 week ago via mobile

Finally after almost a year I was able to experience again the Dusit Club Lounge. Warmest smile and greetings upon my arrival by the Assistant Club Manager Kimberly Quina. Personalized welcome just made me feel I'm back home. The entire club lounge made sure of my enjoyment, comfort and satisfaction during my stay. Special mention to Danica, Rose, Marielle and...

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Helpful?
Thank johnwilnardapolonio
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, We thank you for this very positive and amazing feedback of your stay with us especially in our Club Lounge, Benjarong and excellent staff. The entire management and staff of the Dusit Thani Manila lives to receive positive reviews such as yours, and we are grateful that you've taken the time to share this experience with the rest...

Brunei-Muara District, Brunei Darussalam
Reviewed 1 week ago

Stayed in this hotel for a night and had a great stay. Overall the services given by the staffs are amazing. Attended by Regina who is super nice, the check in was fast and efficient. Managed to get upgraded to a bigger room with the view of the malls 😍. The most generous thing that I was given a late...

Review collected in partnership with Dusit Worldwide Co. Ltd
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Helpful?
Thank Hj Kamal Bahrin J
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Our sincere thanks for taking the time to write and share with the TripAdvisor community your most recent experience of the Dusit Thani Manila. We're delighted to hear that you had a great stay and that our facilities met your expectations. We also take pride in our staff and it makes us glad to hear that our staff...

Doha, Qatar
Reviewed 2 weeks ago

After many years being loyal to the Shangri La I thought I would get better value at the Dusir Thani - a couple of blocks away. I was completley wrong - so wrong in fact as the Dusit offers tiny rooms for London prices averaging at over 200 sterling per night. In fact the room was so small i and...

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Thank jiminah
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We would like to express our apology for not meeting your expectations for your stay. We are sorry to hear the rooms weren't up to the standard you've...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago

Great service from the entrance through check in and check out. Breakfast buffet was good, food was hot and fresh having a good variety of items to choose from. We enjoyed the garden area, a great place to unwind. The rooms are nice but dated. Hotel is beautifully decorated very inviting. have been here several times and will return.

Review collected in partnership with Asiatravel.com
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Thank A TripAdvisor Member
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warmest greetings from Dusit Thani Manila. Thank you for choosing to stay at our hotel and for taking the time to post a five star review on TripAdvisor. It was our pleasure serving you again and your positive feedback is very much appreciated. We are delighted to know you did not experience any hassle with the check in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
UMU Japanese Restaurant
UMU Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 537 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Royal Thai Cuisine, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The newly opened Celebrations Lounge, the hotel's dedicated events center is located at the Lobby Level while the 900 square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located on the 17th Floor. ... more   less 

Additional Information about Dusit Thani Manila

Address: | Ayala Center, Makati, Luzon 1223, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: ₹ 6,478 - ₹ 12,372 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 537
Reservation Options:
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#9 Family Hotel in Makati
#10 Business Hotel in Makati
#12 Spa Hotel in Makati
#12 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Manila staff and other travellers.
19 questions
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Manila, Philippines
San Diego, California
2 months ago
San Diego, California
2 months ago

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Questions? Get answers from Dusit Thani Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“14th floor has the best view and corner room was quiet”
Glenda_Pascual, 20 Apr 2017 | Read review
“Stay elsewhere................................I will on my next visit.”
jiminah, 9 Apr 2017 | Read review
“Ask for the newly refurbished rooms, although you might have to upgrade, though”
riona529, 8 Apr 2017 | Read review
“Do book Club Executive Room..”
MrOliver_Marcelo, 5 Apr 2017 | Read review
“Choose room 501, very near the elevator, window gives you the city view, spacious CR.”
  • Cozy room offering city view
iOpenerMD, 31 Mar 2017 | Read review
5 of 5