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Dusit Thani Manila

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1,748 Reviews from our TripAdvisor Community

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Showing 1,455: English reviews
San Francisco, California
Reviewed yesterday NEW

This is an old broken down hotel building. From old tired carpet too shower drains that are always plugged it is 2 star at the best. Some things that stick out besides the nasty rooms is the pool area. Its always in the shade...cool and windy. We couldn't stand it and had to leave. And then there is the buffet...around...

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Helpful?
Thank mike a
Reviewed yesterday NEW

I will definitely go back and stay here again! Staff our very nice and accommodating. Food and service was awesome! I wasn't able to try the amenities and buffet breakfast but overall it was a great experience.

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Helpful?
Thank Joanna Loi N
Manila Philippines
Reviewed 2 days ago NEW

It has been several years since I last stayed at this hotel. Booked this Club Executive Suite via Dusit Gold. I learned of the room renovations this hotel had undergone and I made sure that I will staying on the "new" one not the old one. I have noted major changes, the lounge and my suite was indeed refurbished ....

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Helpful?
Thank doctorfoxtrot
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking time to write and post a review of your most recent stay at the Dusit Thani Manila. It is with such joy to hear that you had a pleasant and comfortable stay with us and would like to thank you for the kind words describing the staff and the services rendered. Your review is...

Hong Kong, China
Reviewed 3 days ago NEW

Firstly I am a regular guest at the Dusit Thani in Manila. In fact I am a Dusit Gold member and have stayed at the property 14 times over the last 3 years. Before this recent visit I had stayed there two other times in the last 6 weeks. This stay was marked with disappointment for a number of reasons....

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Helpful?
Thank JavaJiveHK
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, It is very unfortunate that you felt that way about your recent visit to Dusit Thani Manila. We apologize for the inconvenience caused and trust that this is not a common practice in our property. We hope you will allow us to get in touch with you so we can personally explain and apologize as we want to...

Reviewed 3 days ago NEWvia mobile

Located within 30minutes from NAIA airport , the hotel is well decorated . Thai hospitality. Took in room dining and ordered Signature salad . There is too much vinegar . Ask for replacement and was quickly served . This time I requested the vinegar not to be poured by Chef and diy. The surprise came later when the shower room...

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Helpful?
Thank Daniel L
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, We appreciate that you took the time to share with us your feedback regarding your recent stay in our hotel. Glad to hear that you found our staff attentive and helpful. The gracious hospitality you experienced is a signature in Dusit Thani Manila. On the other hand, we take note of some of your concerns. Rest assured that...

Manila, Philippines
Reviewed 4 days ago NEWvia mobile

Went for an overnight stay coz my company was having our year end party there. Got there no parking available, I asked the guard I was checked in the hotel and he told me I can go to Valet parking I asked him if I will be charged and he said no. Checked in was ok...people kept asking if they...

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Helpful?
Thank fil-chi_traveller
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, It is very unfortunate that you felt that way about your recent visit to Dusit Thani Manila. We apologize for the inconvenience caused and trust that this is not a common practice in our property. We hope you will allow us to get in touch with you so we can personally explain and apologize as we want to...

Makati
Reviewed 5 days ago NEW

I was once again pleased with my stay at Dusit Thani. The restaurants were great and the staff was helpful as usual. The bed was comfortable and the room climate was easy to control. Housekeeping was quick to adjust to my sleeping habits and cleaned the room as soon as I left.

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Helpful?
Thank Darryl P
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking time to write and post a review of your most recent stay at the Dusit Thani Manila. It is with such joy to hear that you had a pleasant and comfortable stay with us and would like to thank you for the kind words describing the staff and the services rendered. Your review is...

warminster, england
Reviewed 6 days ago NEWvia mobile

The check in process could have been handled better, I didn't realise that the room key operated the lift so spent a confused half hour trying to get to the room, probably jet lag related. I stayed in an executive suite and it was huge, very comfortable and newly decorated. The club lounge was a nice place to escape the...

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Helpful?
Thank yorkshirelass77
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, We appreciate that you took the time to share with us your feedback regarding your recent stay in our hotel. We would like to apologize for the inconvenience we may have caused you. We thank you for the constructive comments and we look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Bruno Cristol...

Reviewed 1 week ago NEWvia mobile

We visited again Dusit Thani as my treat to my daughter who was celebrating her birthday. As usual, we were welcomed by friendly staffs at the entrance. Checking in was a breeze, no hassle and quick. Upon entering the room, we felt "at home". I wanted to rest after the long trip. In the afternoon, we stroll and took sometime...

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Helpful?
Thank Raizah D
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Thank you for taking time to write and post a review of your most recent stay at the Dusit Thani Manila. It is with such joy to hear that you had a pleasant and comfortable stay with us and would like to thank you for the kind words describing the staff and the services rendered. Your review is...

London, United Kingdom
Reviewed 1 week ago

Stayed here as a base in Manila with a weekend stop over. Stayed on the Club floor and staff were really brilliant that they remembered me by name and during happy hour in the evening new my preference of first drink. Refreshment wise good through the day but slightly low on the snacks options laid out compared to other International...

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Helpful?
Thank nazparmar
Dusit M, General Manager at Dusit Thani Manila, responded to this review

Dear Traveler, Warm greetings from the Dusit Thani Manila. Thank you for your testimonial posted on the Trip Advisor community and sharing with this community your experience during your stay at the hotel. It gives us such pleasure to read your 5 star rating of our services and facilities. We hope you will continue to stay with us and keep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
UMU Japanese Restaurant
UMU Japanese Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dusit Thani Manila is located in the heart of the Philippines' premiere financial district, Makati City. The hotel is 25 minutes from the Ninoy Aquino International Airport, 15 minutes away from the country's major convention centers, right-at-the-doorstep shopping malls and entertainment centers. With 537 guest rooms and suites, 11 meeting and banqueting rooms for up to 1,000 persons, bars and restaurants - The Pantry, Benjarong Royal Thai Cuisine, Umu Japanese Restaurant, Pool Bar, Grab and Go, DFiT Fitness Center and award-winning Devarana Spa. The newly opened Celebrations Lounge, the hotel's dedicated events center is located at the Lobby Level while the 900 square meter Dusit Club Lounge, Library and Gold & Silver Private Dining Rooms are located on the 17th Floor. ... more   less 

Additional Information about Dusit Thani Manila

Address: Ayala Center, Makati, Luzon 1223, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: ₹ 7,331 - ₹ 14,324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dusit Thani Manila 4.5*
Number of rooms: 537
Reservation Options:
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Also Known As:
Dusit Thani Manila Hotel Makati
Dusit Thani Hotel Manila
Dusit Makati
Manila Dusit Thani Hotel
Dusit Hotel Makati
Dusit Thani Manila Makati, Metro Manila
Hotel Style:
#9 Family Hotel in Makati
#10 Business Hotel in Makati
#12 Spa Hotel in Makati
#12 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Dusit Thani Manila staff and other travellers.
9 questions
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Metro Manila, Philippines
Louisville, Kentucky
over a year ago

See all questions (9)

Questions? Get answers from Dusit Thani Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at your own risk!”
 of 5 bubbles E213IPmikea, 7 Dec 2016 | Read review
“Always get the higher rooms to get the best view of the city.”
 of 5 bubbles joannaloin, 7 Dec 2016 | Read review
“I would normally say request a refurbished room- but as this failed with me you would need to insist on this”
 of 5 bubbles JavaJiveHK, 5 Dec 2016 | Read review
“ Adjust the thermostat in the morning and evening to account for climate and sleep like a baby. ”
 of 5 bubbles , 3 Dec 2016 | Read review
“if you want space go for a grand room.”
 of 5 bubbles Geoff839, 30 Nov 2016 | Read review
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