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City Garden Hotel Makati

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Traveller (392)
Room & Suite (351)
Dining (118)
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Overview
  • Excellent47%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,094)
There are newer reviews for City Garden Hotel Makati
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Traveller rating
477
342
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31
19
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477
342
123
31
19
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All reviewsrooftop restaurantred light districtswimming poolbreakfast buffettop floorfront desk staffstar hotelcentury mallwifi connectionsuperior roombars and restaurantsfront officechecking outnight lifehome away from homebusiness districtgym
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21 - 25 of 992 reviews
Reviewed 2 weeks ago

Rooms are newly renovated, clean and comfortable. They have a good breakfast spread, but it could be better. They have a beautiful rooftop bar and swimming pool with a wonderful view of the city, especially at night. Wi-Fi works properly. Recommended for business travelers. Staff...More

Thank Ema3nidad
Response from Timothy C, General Manager at City Garden Hotel MakatiResponded 2 weeks ago

Dear Ema3nidad, Greetings from City Garden Hotel Makati and thank you so much for your detailed review of your stay. It is through feedback such as yours that we are able to maintain the quality of our service and I have thus noted your comment...More

Reviewed 3 weeks ago via mobile

Comparing My Last Visit last January 2018..The Hotel makes a lot of Improvement during my return this May...First I came late for my check in..The Front Office staff named Rommel..gives me a friendly attitude and offers me a drink immediately...They even upgraded my room and...More

Thank Marco V
Response from Timothy C, General Manager at City Garden Hotel MakatiResponded 3 weeks ago

Dear Marco V, We would like to thank you once more for choosing our hotel as your accommodation choice during your recent visit to City Garden Hotel Makati! Your comments inspire us to strive harder in servicing our guests and I shall ensure that our...More

Reviewed 3 weeks ago

Room has no window Feels like a prison Toilette floor drains smell bad all the time Internet was down every day No one znsssrs the phone in the front desk or bothers to call you back Got food poisening after eating breakfastMore

Review collected in partnership with this hotel
Thank Windek66
Response from Timothy C, General Manager at City Garden Hotel MakatiResponded 3 weeks ago

Dear Windek66, Greetings from City Garden Hotel Makati and we regret to hear about your recent experience with us. The experience you described causes us deep concern. It does not represent the quality of service we strive for at our hotel. I have taken measures...More

Reviewed 3 weeks ago

I stayed here at the end of a long trip for the night before my flight back home, which means my top priority was a peaceful and quiet night of sleep. This hotel delivered. I had a minor complaint about my room and my issue...More

Thank J513123
Response from Timothy C, General Manager at City Garden Hotel MakatiResponded 3 weeks ago

Dear J513123, We sincerely appreciate you taking the time to send us your feedback and it is with much delight to know you enjoyed your stay. I am glad to hear that our Duty Manager Mr. Jet Lara was able to rectify any of your...More

Reviewed 3 weeks ago

First, the receptionist is very accommodating. Second, our room is only superior but since my husband is birthday. We upgraded in to deluxe room. We so happy and enjoy our stay cation mostly my daughter.More

Review collected in partnership with this hotel
Thank berchesjovy
Response from Timothy C, General Manager at City Garden Hotel MakatiResponded 3 weeks ago

Dear Berchesjovy, Greetings from City Garden Hotel Makati and we are really delighted that you and your family enjoyed your recent stay with us. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Until then,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 47 - US$ 87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Makati
#13 Spa Hotel in Makati
#14 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 47 - US$ 87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Makati
#13 Spa Hotel in Makati
#14 Luxury Hotel in Makati
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (392)
Room & Suite (351)
Dining (118)
Pool & Beach (68)
Amenities (110)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
MrLowFat
19 May 2018|
AnswerShow all 2 answers
Response from Timothy C | Property representative |
Hello there MrLowFat! Should you be staying with us for 10 days, we will collect a maximum of PHP10,000 cash or credit card deposit. That will be our maximum amount and we will collect more if the balance exceeded. We look... More
0
Votes
Christian P
30 April 2018|
Answer
Response from Timothy C | Property representative |
Hello there Christian P - We do have a baby cot that we can provide but if your daughter is too big, we can also provide a roll-away bed that we can setup in your room.
1
Vote
Matthew P
6 April 2018|
AnswerShow all 7 answers
Response from Timothy C | Property representative |
Hi Matthew P, traffic on a Saturday is not as bad on a weekday and during that time, it should take you at least only 30 minutes from the airport to our hotel.
0
Votes
Room Tips
"Not big can feel a little crowed in the room with baggage. Lights a little dim would personally prefer..."
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"My room had no window or view but then you don't spend long in them Always clean and tidy so no tip..."
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"Higher floors have a nicer view of the city"
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"Higher floor for less street noises."
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