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Ascott Makati

PricelineUS$ 155*
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#11 of 82 Hotels in Makati
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 155*
Great Deal
US$ 193*
US$ 193*
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Ascott Makati
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902 Reviews from our TripAdvisor Community

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Showing 845: English reviews
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Makati, Philippines
Reviewed yesterday NEW

The Ascott staff went beyond expectations when they helped us resolve our car problem as we were ready to leave. The rooms were very clean. Check-in was a breeze, the bell men were fast and courteous, the retaurant staff were friendly and attentive. The spa staff was helpful and readily adjusted their schedule to cater to our requests and the...

Review collected in partnership with this hotel
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Helpful?
Thank corazonc2017
Winter Haven, Florida
Reviewed 3 days ago NEW

First time being in this hotel ,what a very satisfying stayed.very accessible to anything you want to do like night life, restaurants,walking around safely just to relax especially in the evening .located perfectly at the heart of Makati.iI recommed to my friend and they stayed for 3 days after icheck out. loved their buffet breakfast kodus to all staffs.

Review collected in partnership with this hotel
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Helpful?
Thank Clemencia O
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Clemencia O, Thank you for your feedback. We appreciate your rating to our products and services. This is where we draw our inspirations to deliver more to our valued residents. Thank you very much for sharing your good experience with us and promoting the Brand to your friends. We cannot wait to welcome you back. Sincerely, Lyn Serrano Guest...

Reviewed 4 days ago NEWvia mobile

The hotel was superb! Location is perfect. The amenities and facilities simply signifies luxury. Service was fantastic. Sunshine did an excellent job in arranging my pre-arrival request by booking an airport transfer for me and by accomodating my last minute requests, very prompt in answering my request and to my emails. She's very thoughtful by also asking how was my...

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Helpful?
Thank Chi Minh H
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Chi Minh H, Thank for grading us the perfect rating. We are happy to hear your story during your stay with us and such an inspiration and motivation to all on how you were impressed with Sunshine on how she took care of your inquiries and requests. We sincerely look forward on your return. Sincerely, Lyn Serrano Guest Serviceanager

Pasig, Philippines
Reviewed 6 days ago NEWvia mobile

the 1 bedroom suite is awesome. The location is great. Everything you need is within walking distance. The room is well kept. Everyone was friendly. I appreciate the washer and dryer in the room so I left the hotel with no dirty clothes. Awesome stay.

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Helpful?
1Thank Fritz B
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Fritz B, Thank you for the perfect rating! We enjoy reading your comments and making you feel away from home during your stay in our property. Thank you and we look forward to welcome you again soon. Sincerely, Lyn Serrano Guest Service Manager

Luzon, Philippines
Reviewed 6 days ago NEW

Stayed two nights in a two bedroom apartment and it was really comfortable. It had everything for a relaxing staycation. Good interiors.. Kitchen had the basic necessities and more. Wish there was a dishwasher though, but that's probably asking for too much. Housekeeping staff quick to respond to requests, so that was great. Check in took some time - no,...

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Helpful?
1Thank CalorieShmalorie
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear CalorieShmalorie, Thank you for your feedback. We have noted on your comment pertaining to the breakfast inclusion and we will look into this. We will definitely share your feedback to the team pertaining to housekeeping to motivate and inspire them more. We look forward on your return. Sincerely, Lyn Serrano Guest Service Manager

Perkiomenville, Pennsylvania
Reviewed 6 days ago NEWvia mobile

Flew in from Legazpi and spent a night at the Ascott, prior to returning to the US. When I checked in, I was upgraded to an Executive room. The room was amazing and newly renovated and included breakfast. During my stay, I used the gym and tried to use the steam room, which was not on and there were no...

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Helpful?
1Thank Dave W
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Dave W, Thank you for the perfect rating! I am sorry to hear about your experience in the gym, we have called the attention of our fitness center staff to be more attentive to his area. Despite the experience, thank you that you enjoyed your overall stay and we look forward on your return. Sincerely, Lyn Serrano Guest Service...

Reviewed 1 week ago via mobile

We booked through booking.com but apperently the names of my collegue were used for both the rooms we booked! No worries huh? We came 1 day earlier and nearly loosing patience wth the longggg waiting time to get to reception we explained all the receptionist!! Okay all cleared - we came in at the day of bookjng and..... all the...

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Helpful?
1Thank palingboer
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear palingboer, Thank you for your feedback. I am personally sorry to hear such unpleasant experience with us. I agree that matters like this could have been handled better at the reception to provide seamless check-in to our residents. This was discussed in length with the team to better handle similar concerns moving forward. Once again, we sincerely hope to...

Manchester, United Kingdom
Reviewed 1 week ago

We are regular visitors to the Philippines and have stayed in various hotels in Manila mostly for 1/2 nights due to breaking travel time. We stayed here 5yrs ago which we thought was excellent so on arriving last week to see further improvements was mind blowing. We were upgraded from our booked rooms to two bed room suite which was...

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Helpful?
1Thank Malart
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Malart, Thank you very much for the trust and giving us a perfect rating. We are glad to hear that you enjoyed your stay and the new look of the new apartments. it was a great to hear from a guests' perspective who have seen the turn-around of the apartments from before to what we have now. We hope...

Reviewed 1 week ago via mobile

I am a flight attendant and am so used to staying in hotels everywhere, and i can say Ascott Makati exceeded my expectations! I Brought my 5 year old son for a 2N3D staycation here and im glad i chose Ascott Makati. Friendly, accommodating and helpful staff--from Ground entrance security, main lobby staff, receptionists, restaurant attendants, pool staff and yes...

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Helpful?
1Thank Nadine C
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Nadine C, Thank you for the perfect rating! We appreciate your feedback and this was shared to the team as this is where we draw inspiration to deliver more to our valued residents. The air condition may have given you discomfort during the stay and we are sorry to hear that. Rest assured that we will brought this up...

Reviewed 1 week ago via mobile

Loved our stay in the 3-Bedroom Deluxe suite. The place was spacious - was able to accommodate our big group. Location is also great - lot of restaurants nearby to choose where to eat. Our fave though was the mini-jacuzzi in the master's bedroom.

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Helpful?
1Thank Maria0931
AscottMakati, Front Office Manager at Ascott Makati, responded to this review

Dear Maria0931, We are glad to hear that the family enjoyed the stay with us. We hope that the spacious 3-bedroom added comfort to the family during the stay. We hope to welcome you back soon. Sincerely, Lyn Serrano Guest Service Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 

Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: ₹ 8,789 - ₹ 13,313 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Hotwire, Travelocity, Agoda, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, Travel Book Philippines, Inc., TripOnline SA, HotelQuickly and HRS so you can book your Ascott Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Spa Hotel in Makati
#9 Luxury Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Makati staff and other travellers.
14 questions
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Questions? Get answers from Ascott Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“gave some foreign and local money.”
clemenciao2017, 24 May 2017 | Read review
“High floors have amazing views over the city.”
Malart, 17 May 2017 | Read review
“Best location, staff, breakfast buffet and facilities.”
543emg, 16 May 2017 | Read review
“Ask for a room overlooking the pool. The views the other way are not that good”
michaeltldn, 7 May 2017 | Read review
“Corner suite is fantastic particularly at night once the skyscrapers are lit up :)”
mhegdh25, 1 May 2017 | Read review
5 of 5
Priceline
US$ 155* /night
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Hotels.comUS$ 193
Expedia.comUS$ 193
TravelocityUS$ 193
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Prices are for 1 room, 2 adults
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