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Holiday Inn Auburn - Finger Lakes Region

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Traveller (26)
Room & Suite (21)
Pool & Beach (6)
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Overview
  • Excellent33%
  • Very good28%
  • Average19%
  • Poor12%
  • Terrible8%
Travellers talk about
“irish pub”(30 reviews)
“indoor pool”(37 reviews)
“finger lakes”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Auburn - Finger Lakes Region
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Offers from Holiday Inn Auburn - Finger Lakes Region
Special Offer: Book Direct and Save
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Reviews (435)
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11 - 15 of 428 reviews
Reviewed 7 January 2018

Sadly it's been years since we stayed here. We were traveling from Georgia for the holidays and booked here for two nights 2 rooms with our grandchildren. We thought they would enjoy the indoor pool and restaurant. When we booked they neglected to tell us...More

Thank SCTraveler143
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 24 January 2018

Hi SCTraveler143, Thank for choosing us again and bringing your grandchildren this time. I am glad that you were satisfied with your initial experience with us. However, I regret that we let you down this time because of the condition of the pool and the...More

Reviewed 21 December 2017 via mobile

Awful! The indoor “heated” pool was so cold, the kid, hockey players wouldn’t swim in it. The hotel was under renovation. There were exposed pipes and building materials all over the place. We were in one of the newly renovated rooms. Poorest design I’ve ever...More

Thank Heather T
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 10 January 2018

Lovely day Heather T, We are delighted to have hosted you. I'm sad to hear that the ongoing construction and the hotel facilities dampened your stay. I'll share this with management so they are aware. I also sent you a message in your inbox to...More

Reviewed 14 November 2017 via mobile

Four of us had a lovely 2 night stay here. We were assigned adjoining room which made it easy to chat. The pool was delightful. We had a tasty Supper in the Irish Pub. The hotel is centrally located and has lits of parking. Fun...More

Thank Annieworks
Response from Sonila G, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 29 November 2017

Dear Annieworks, Thank you for taking the time to write such a positive review. We're glad that you enjoyed your stay with us here at the Holiday Inn Auburn - Fingerlakes Region. We appreciate your feedback on the pool and your dining experience in our...More

Reviewed 31 October 2017 via mobile

On August 28th I made a paid in full reservation for October 13th. Having read about renovations on the lower floors I requested a room on the updated floor. Upon arrival we were told they no longer had our room because they had to move...More

1  Thank diane886415
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 15 November 2017

Hello diane886415, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest...More

Reviewed 8 October 2017

My wife and I were attending a family reunion in Auburn, and needed a room for one night. This hotel was less than a mile from where we were going to be , so I thought, a Holiday Inn - should be OK. First, The...More

1  Thank Paul L
Response from IHGService, Guest Relations Manager at Holiday Inn Auburn - Finger Lakes RegionResponded 24 October 2017

Dear Paul L, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the inconvenience you have experienced due to the noise. I am also sorry that the room you had was less than satisfactory. We take...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 119 - US$ 258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 119 - US$ 258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (21)
Pool & Beach (6)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Riley M
18 August 2017|
Answer
Response from kellie0269 | Reviewed this property |
I do not have a picture. I did get to in one and it was nice. Not sure worth price of room.
0
Votes
BlockIslandBabe
23 March 2017|
Answer
Response from Patrick M | Property representative |
We only accept service animals.
0
Votes
MySonDoesTheRating
4 August 2015|
Answer
Response from Ed B | Property representative |
Our Hot Buffet starts at $8.95 plus tax; but you can order A La Carte as well. Our Falls Restaurant opens at 06.30 am. & serves breakfast until 11:00 am. or you can choose to order Room Service & have it delivered to your... More
0
Votes
Room Tips
"Stay away from any group attending a wedding or other loud group!"
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"Don't bother"
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"Do not go here while they are in construction!"
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"LOUD is an understatement!!!!"
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