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Hotel Hacienda Plaza de Armas

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Traveller (137)
Room & Suite (73)
Dining (7)
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Overview
  • Excellent34%
  • Very good47%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“the main square”(18 reviews)
“great location”(25 reviews)
“plaza de armas”(12 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Suites
Concierge
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (447)
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Traveller rating
63
79
26
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63
79
26
7
2
Show reviews that mention
All reviewsthe main squaregreat locationplaza de armasnice roomroom facingone nightcomfortable bedsbig bathroomhot waterhotel is cleana great stayrestaurants and shopsrecommend this hotelenjoyed our staywalking distancetwo nightscoca tea
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21 - 25 of 177 reviews
Reviewed 20 August 2017 via mobile

General: The hotel is located at the main square and is within a few minute walk of he top rated restaurants. You can read the rest of the review but I don’t recommend this hotel. The primary reasons are noise, pillows (unless you are someone...More

1  Thank Stacey S
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 8 September 2017

Dear Stacey Thank you very much for writing such a detailed comment about our Hotel, it is important to specify that in the closet of each room you can find additional pillows and blankets, otherwise it is important to call reception so that you can...More

Reviewed 3 August 2017

Excellent professional staff. Top class service and best location in town. We booked a suite and a bedroom with 3 single beds. The family bedroom was really large, it contained a 6 foot bed and 2 singles. Very comfortable and plenty of room. The suite...More

Thank sile c
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 4 August 2017

Dear Guest Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. All the best and hope to see you soon! warm regards Manuel

Reviewed 20 July 2017

The hotel was easy to find and right in the plaza. We took a short taxi ride from the bus station. Our stay included breakfast but unfortunately I was unwell and couldn't partake but I went down with my husband just to keep him company....More

2  Thank Hardworkingteacher
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 3 August 2017

Dear guest Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. I will send your comments to Jean Paul, who is the chef of the hotel...More

Reviewed 15 July 2017 via mobile

We really enjoyed our stay at Hacienda, and we had the pleasure to get a room with a beatuiful view over the plaza (not all rooms have a view/window). The staff (front desk, restaurant and roomcleaning) was so helpful and friendly. The tours which was...More

Thank SwePol2015
Response from Manuel P, product Manager at Hotel Hacienda Plaza de ArmasResponded 3 August 2017

Dear Guest, its is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. All the best...More

Reviewed 13 July 2017

After trekking about Peru for 16 days this hotel was a sight for eyes. Not at all expensive it was still far fancier than anything we had stayed in on our trip. We were actually not sure we had walked into the right place when...More

Thank Leanne H
Response from Manuel P, Product Manager at Hotel Hacienda Plaza de ArmasResponded 3 August 2017

Dear Leanne Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. All the best and hope to see you soon! Warm regards Manuel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Things to do
Restaurant
Details
Price range
US$ 47 - US$ 76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 47 - US$ 76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Puno
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (137)
Room & Suite (73)
Dining (7)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
watergirl3663
7 April 2017|
AnswerShow all 3 answers
Response from Daniel M | Property representative |
Hello, If we have hairdryers in the rooms Greetings.
0
Votes
Google Translation
michelle y
11 April 2016|
Answer
Response from jwu5 | Reviewed this property |
Hello Michelle! Hope it's not too late. fmFor some reason, this site does not allow me to write the email address here but check at their website, you'll see an email starting as frontdesk1 which I used to communicate with... More
0
Votes
Michelle C
11 March 2016|
AnswerShow all 2 answers
Response from daisy21988 | Reviewed this property |
I couldn't find the email address for the hotel but here is the phone number. The receptionist spoke some English so it should serve your purposes if someone needs to contact you via the hotel. Tel: 51 (51) 367340
0
Votes
Room Tips
"Ask for rooms facing the plaza if you want a view of the plaza."
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"Best rooms are at the front"
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"The rooms at the front of the hotel offers the best views"
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"Try to get a room near the front that faces the plaza de armas, our room was near the kitchen, and it got a..."
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