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Tierra Viva Puno Plaza Hotel

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Tierra Viva Puno Plaza Hotel
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819 Reviews from our TripAdvisor Community

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There are newer reviews for Tierra Viva Puno Plaza Hotel
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Carlsbad, California
Reviewed 30 November 2016

Six of us stayed at this hotel for 1 night; 3 rooms. We really enjoyed the cute rooms and great service!! When we checked out, we left our luggage at the hotel for a day, while we toured Lake Titikaka. The hotel was very accommodating. The breakfast was very good! The best part of this hotel is the location! It's...

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Helpful?
Thank GishFish
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear GishFish, Thank you so much for your excellent comment about our Tierra Viva Puno Plaza! At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again with...

Genoa, Italy
Reviewed 28 November 2016
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Thank monida
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review
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Reviewed 28 November 2016 via mobile
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Thank Ignacio M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review
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Tallinn, Estonia
Reviewed 27 November 2016

Carlos was just super friendly and the best help we could ever find with all the stuff we had going on! Hotel itself has really good location and the biggest bed we had ever seen! And not to forget breakfast - just super varoius and delicious!

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Helpful?
Thank Elukas
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Elukas, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

Washington DC, District of Columbia
Reviewed 26 November 2016 via mobile

We had a pleasant stay at this hotel. Centrally located with spacious rooms and excellent staff. They were very helpful in organizing a couple of tours for us. We had a great time on Lake Titicaca day tour that was booked through the hotel. Breakfast is delicious and varied. The staff and especially Katerine Delgado helped me retrieving an iPod...

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Helpful?
Thank ROSALIA and DAV... D
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear ROSALIA and DAV... D, Thank you so much for your excellent comment about our Tierra Viva Puno Plaza. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Machu Picchu and Puno and in all of them you will find the same quality of excellent service that characterizes Tierra Viva and especially the honesty that is one of the...

Eden, Utah
Reviewed 21 November 2016

We stayed here two nights. The staff was very attentive and helpful. We arrived to our room which seemed loud and cold but we realized the window was open so that solved everything. We also were greeted with rose petals on our bed! Breakfast was good, the second day we had to catch a taxi too early so they gave...

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Helpful?
Thank dawnski99
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear dawnski99, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Puno Plaza! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

Lima, Peru
Reviewed 17 November 2016
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Thank fabila29
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review
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New York, NY
Reviewed 15 November 2016

Great location one block from Plaza de Armas. Extremely friendly and helpful front desk staff, which seems to be a common feature of Tierra Viva properties. Room was well equipped, although would have liked in-room hot water/coffee. Excellent breakfast buffet.

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Helpful?
Thank Oztraveller89
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Oztraveller89, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. As we love service at Tierra Viva, we are happy to know that you enjoyed it. We also value the feedback from our guests because it helps us improve our service every day. Hope to welcome as...

Miami
Reviewed 15 November 2016

The staff was quite excellent, the lobby was clean and comfortable and the breakfast buffet and dining room were very good. The room was clean. Many of the TripAdvisor reviews of this hotel complain about the noise. We heard no noise at all. It was actually very quiet. But the positives end there. The room was very uncomfortable due to...

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Helpful?
Thank GasparLeMarque9
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear GasparLeMarque9, Thank you for your comment and for having stayed at Tierra Viva Puno Plaza. We regret that your impression of our hotel did not cover your expectations and you did not have a nice experience because you felt cold. Please be sure that we take your feedback to improve our service and we truly thank you for letting...

Reviewed 14 November 2016 via mobile

We spent 2 nights there and we have been absolutly happy with this hotel. Room was clean, modern, amazing bed, nice tv... Staff is for once english speaking, the lady who checked us in was very nice and the receptionist Carlos helped us a lot, very professional and kind. The young man at breakfast was very smiley and positive. Breakfast...

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Helpful?
Thank Andrea C
Carolina S, Director de Relaciones con Clientes at Tierra Viva Puno Plaza Hotel, responded to this review

Dear Andrea C, Thank you for your excellent comment and for considering Tierra Viva Puno Plaza as "Best hotel in Perù so far !" If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore". ... more   less 

Additional Information about Tierra Viva Puno Plaza Hotel

Address: Jr. Grau 270 | a media cuadra de la plaza de armas, Puno 21001, Peru
Region: Peru > Puno Region > Puno
Price Range: ₹ 3,825 - ₹ 7,455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tierra Viva Puno Plaza Hotel 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Casa Andina Classic Hotel Puno
Hotel Style:
#2 Family Hotel in Puno
#2 Romantic Hotel in Puno
#11 Business Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Puno Plaza Hotel staff and other travellers.
19 questions
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Carolina S Property representative
Helpful answer
1
Vote
Not as helpful

Dear Beth E,

Our hotel is between 5 and 10 minutes by taxi from the train station. We can make the arrangements to pick you up. Please contact us directly.

All the best,

Carolina Saenz

Guest Relations

Tierra Viva Hotels

3 months ago Google Translation
Carolina S Property representative
Helpful answer
1
Vote
Not as helpful

Hola Vanessa V,

Nuestros horarios son los siguientes:

Check in 12:00 m

Check out 10:00 am

Esperamos tenerte en nuestro Tierra Viva Puno Plaza!

Muchas gracias!

Carolina Saenz

Guest Relations

Tierra Viva Hoteles

21 days ago Google Translation
Los Angeles, California
Carolina S Property representative
Helpful answer
0
Votes
Not as helpful

Estimado Vi2X,

Qué gusto que volverán a Perú y que se hospedarán con nosotros! Haremos todo lo posible para poder ser parte de su experiencia de viaje!

La mejor forma de poder ayudarlo de la manera más personalizada, es que por favor nos contacte directamente a través de nuestra página web. De esa forma con mucho gusto atenderemos todas sus dudas e incluso nuestro Travel Advisor podrá ayudarlo a organizar los tours.

Sobre sus preguntas más generales, para llegar de Juliaca al hotel puede tomar un taxi o alguno de los colectivos que nosotros recomendamos como opción segura. El detalle de opciones e incluso la reserva de los servicios se lo haremos con mucho gusto directamente por correo.

Si llegaran antes de la hora del check in y tenemos disponible la habitación, con mucho gusto podrán ocuparla. De no estar lista la habitación, le podemos guardar su equipaje para que puedan salir a explorar la ciudad en lo que preparamos el cuarto.

Sobre las demás preguntas, le solicito por favor nos contacte directamente y estaremos felices de atenderlos.

Muchas gracias!

Carolina Saenz

Guest Relations

Tierra Viva Hoteles

5 months ago Google Translation
Carolina S Property representative
Helpful answer
0
Votes
Not as helpful

Dear Alejandra T,

We can help you organizing the transfer from Juliaca´s airport to our hotel and also on the way back. Please contact us directly in order to send you the options directly.

Kind regards,

Carolina Saenz

Guest Relations

Tierra Viva Hotels

over a year ago Google Translation
Madrid, Spain
Carolina S Property representative
Helpful answer
0
Votes
Not as helpful

Estimada Inuest,

Gracias por tu interés en nuestro hotel. Las medidas de las camas son:

Individuales: 1.90 x 1.06 mts.

King: 1.90 x 2.15 mts.

Cualquier consulta adicional por favor no dudes contactarnos directamente.

Muchas gracias!

Carolina Saenz

Guest Relations

Tierra Viva Hoteles

3 months ago Google Translation

See all questions (19)

Questions? Get answers from Tierra Viva Puno Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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