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Jiron Cajamarca 555, Puno 21001 Peru
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (61)
Room & Suite (21)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 19/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Balsa
Updated 19/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 84 hotels in Puno
Location
Cleanliness
Service
Value
We are your best and safer choice. With our welcoming attention and efficient service you will feel at home.The Balsa Hotel offers to all its guests the comfort of its modern facilities and equipment, thus like its experience in Hotels.Our only intention is to satisfy desires and necessities with our guests, guaranteeing their unforgettable holidays and making the most of your . Luxury rooms and bathrooms Buffet Breakfast included for all guests All carpeted rooms Box spring beds Super king beds Private bathroom with tub and shower Hot water 24 hours Heating in all rooms Hair Dryer in all rooms Safe box in all rooms Telephone in all rooms WI-FI in all Hotel TV per cable.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Baggage storage
Concierge
24-hour front desk
Private check-in / check-out
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Non-smoking hotel
Shared lounge / TV area
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
286Reviews2Q+A19Room tips
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Tourist09618008695 wrote a review 7 Aug
1 contribution
Do not get a room that faces the street. Every single car that goes by beeps its horn at each corner. This does not start at 8 o’clock or 10 o’clock at night he goes on 24 hours a day. The room itself was clean, but the bed was hard as a brick. this day could’ve been a lot better if we were at the back of the building.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: I would definitely ask for a room toward the back of the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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aneta_ch wrote a review Apr 2022
London, United Kingdom183 contributions118 helpful votes
Good hotel in a fantastic location right next to the main square. Very comfortable beds and combined with slight altitude dizziness had best night sleep! Breakfast spread could be a bit better/more filling, but it was good. There were issues with hot water on both nights I stayed here, and it took a while, but the staff were very attentive and fixed it.
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Date of stay: April 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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aussiedave717 wrote a review Dec 2018
Sydney, Australia221 contributions91 helpful votes
On the first night we were located in a room next to the Foyer, the lift and the public toilet. It was very noisy and we did not get a good night's sleep. The only ventilation was a window into the room next door. Therefore no ventilation if you wanted privacy. The next night we were relocated to a better room on the First Floor. It was quieter and a better night's sleep was had. Breakfast was ordinary. One safety concern was that the Foyer was heated by an outdoor gas heater. This is a fire risk and also it can vent carbon monoxide into the hotel area. A definite no no. WiFi was OK.
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Date of stay: November 2018
Location
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Stay away from the Foyer and the lift.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Oscar T, Director de Relaciones con Clientes at Hotel Balsa
Responded 5 Jun 2019
Thank you very much for your opinion, it is very important for us, it helps us to keep improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim V wrote a review Aug 2018
Zurich, Switzerland27 contributions4 helpful votes
Positives: Nice warm and clean showers. The beds were comfortable and there was no noise to disturb us at night. Our room had a little TV screen with a desk and wardrobe. The location was good and central making it easy to walk everywhere. Staff were extremely polite and spoke English. The breakfast had a variety of food with options for everyone. This place is GREAT value for money, we highly recommend it. Negatives: None.
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Date of stay: June 2018
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael F wrote a review Jul 2018
Howards Grove, Wisconsin13 contributions1 helpful vote
Had a great time in Puno. Balsa Inn has wonderful staff that assisted us with getting a Doctor, and then getting the prescription for us. Rooms are clean, and the breakfast was scrambled eggs, toast with jams,fruit,coffee and tea, bread buns and meats, cereal. Location, you are just 2 blocks from Plaza de Armas, and shopping.
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Date of stay: July 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MJTan wrote a review Jun 2018
Singapore, Singapore57 contributions28 helpful votes
Basic necessities for the night are provided here and realistic expectations should rule and you will not be disappointed. The location is conveniently located within walking distances to eateries and mom and pop stores.
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Date of stay: June 2018
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Request room away from the main road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Usia2014 wrote a review May 2018
Calgary, Canada1689 contributions740 helpful votes
There are several different room options available at the Balsa Hotel. However, even though we requested two rooms with queen beds on our reservation, we ended up getting two rooms with single beds in each of them because no queen beds were available. The hotel is older but kept nice and clean. This location is convenient in that it is walking distance from the main square, restaurants and shopping. The walls are thin and even conversations could be heard from the adjoining rooms. Luckily the two nights we stayed there, most people were quiet relatively early. But, the rooms facing the road are especially noisy with all the cars beeping their horns constantly. We had one of those street facing rooms on the first night and it was annoying. The showers were good and had hot water but we had issues with the toilets not flushing properly. There is a small elevator which is really handy in taking luggage up a few flights. We had a buffet breakfast included which consited of various breads, meat and cheese, fruit, yogurt, juice, teas and coffee. They also had a pot of hot water for tea at any time. Cocoa leaves along with muna stems (mint like herb) were available to infuse for drinking to help with any issues getting used to the altitude. There is a very small sitting area with a tv at the lobby. It was nice that the hotel has a luggage storage room and that they were able to keep our bags while we did a homestay on Amantani Island. When we returned for our second night, once again, they were not able to accomodate our request for rooms with queen beds even though the desk clerk said she'd have them for us when we got back. After long days of hiking and needing sleep, we just wanted good, comfortable beds and we did have that in this hotel. It's an average hotel with reasonable prices and was good for a couple nights.
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Date of stay: April 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mickael T wrote a review Jan 2018
7 contributions8 helpful votes
The hotel was good. We had a nice room, and the main thing was the service. The staff is very good, nice, smiling, understanding, very comprehensive and helpful. I was for example very surprised that they gave me an umbrella before I went out under the rain. The breakfast is nice (buffet) but a little bit poor. Also, maybe I was bad in it, but sometime the button of the elevator did not work (and taking the stairs in Puno is not always easy with the altitude). Despite of it, it was good.
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Date of stay: January 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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stellkatalina wrote a review Oct 2017
New South Wales, Australia82 contributions50 helpful votes
Rooms were spacious, however noise travelled a bit if you've got noisy neighbours around. Bathroom was clean, breakfast was simple but had variety and the location was good easy walk into town. Was always greeted with a smile by the staff who were always willing to help. The WiFi signal was very good throughout the hotel.
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Date of stay: September 2017
Value
Cleanliness
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fiona C wrote a review Jul 2017
6 contributions1 helpful vote
After arriving at 5am we were not able to check in till the afternoon. The good thing was they stored our bags and had breakfast there at a small cost. After visiting the famous lake we were pleased to have a nice hotel room. The shower was a nice tempature and there wasa safe to store your items. The only things are you have to be down at breakfast at a decent time. The breakfast closes at 9am but we were phoned at 8am to remind us of breakfast. The scrambled eggs were cold by then. At the same time you do get a good variety of food. They also store your bag after check out and they do a laundry service. Overall was a pleasent place to stay.
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Date of stay: July 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$32 - $38 (Based on Average Rates for a Standard Room)
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
28
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Frequently Asked Questions about Hotel Balsa
Which popular attractions are close to Hotel Balsa?
Nearby attractions include La Casa del Corregidor (0.2 km), Chucuito (0.09 km), and Museo Carlos Dreyer (0.2 km).
What are some of the property amenities at Hotel Balsa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Balsa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Balsa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Balsa?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Balsa?
Conveniently located restaurants include Tulipan's Restaurant & Pizzeria, Valeria Restaurant, and Positive Rock'n Reggae.
Does Hotel Balsa have airport transportation?
Yes, Hotel Balsa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Balsa located near the city centre?
Yes, it is 0.8 km away from the centre of Puno.
Which languages are spoken by the staff at Hotel Balsa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Balsa?
Many travellers enjoy visiting La Casa del Corregidor (0.2 km), Chucuito (0.09 km), and Uros Tupirmarka Lodge (6.7 km).