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Punuypampa Inn is located only a block away from Puno’s main square and under the city’s pristine blue sky that witnessed the birth of the Incas from the sacred lake.The name comes from the city’s original denomination: Puñuy Pampa, which means Place of rest, where in the sixteenth century the transporters and other travelers would rest from their long journeys through the Qollao. In 1668, the Viceroy Count de Lemus decides to move all miner settlements from their area to the town of Puñuy Pampa, where the city is founded under the name of “San Carlos de Puno”Punuypampa Inn comes from two decades of experience working in the tourism industry and it offers visitors the opportunity to rest at in pleasant environment, which is also comfortable and elegant, where the centennial city’s colonial decoration is revalued , with first class service for all of Puno’s visitors.
Clean rooms, spacious rooms, good shower with hot water and good pressure, helpful staff helped us fix with laundry for 10 soles/kg, free coca tee, breakfast included. Would recommend. We came back from the islands and were waiting for the night bus and they offered a room over the day for a reduced fee.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can‘t say the place is excellent, but it deserves to be valued as very good. Location is perfect –few blocks away from themain square which was underrepair,sadly. Rooms are fine, surprisingly, bed was very comfortable. Showerwas in good order with enough of hot water. Internet was fast enough and uninterrupted. Not possible to get lunch at the restaurant: it opens from5 p.m. Maybe for the best we had to look elswhere because the breakfast was the weakest point of the establishment: food selectionwas very limited and some of the products were far from the best quality.
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms clean and staff very welcoming. Usually good hot water but it does run out. However most rooms are situated around light wells so are quite dark. Furniture is old and worn out sink was cracked. Breakfasts are adequate. Wi-fi variable.
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arrived approximately 2100 hours after a long day of travelling . A cold beer required , the staff (Elvis) who was attending the bar tutted when asked for a beer, and eventually he served me, a short while later he again showed no interest when asked for a coffee for my wife .... when I paid him with a 50 Sol note, his disgust couldn’t have been worse as it meant him going to reception for the change , which to be fair is almost a 15 second walk!!!! It was then I noticed his whole interest was watching the football match on tv , Peru were playing and winning ... in small talk I asked him if it was a good game, he grunted and ignored me ! Similar service was as given on our second night by a different member of staff. I didn’t know why it took me so long (must be the altitude) to notice what was taking all his attention, as the tv was so loud we could hear it on the second floor . The shower in the morning was luke warm, this coupled with the glass Louvre window at the side of the shower letting a cold draught in made for a very quick wash (-5c outside) , the bath was very tired with stains and the sealant was atrocious... the heating in the room consists of a wall mounted fan heater which is mostly ineffective . In all fairness the check in was very efficient, and I can live with cool showered but the attitude of the staff is unforgivable. …
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Date of stay: June 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Casona Plaza H, Director de Recepción at Casona Hotel Centro
Responded 8 Jun 2019
Buen día, lamentamos lo sucedido pero nosotros no contamos con ningún trabajador a nombre de ELVIS, se está confundiendo de hotel con el HOTEL CASONA PLAZA PUNO, este es el HOTEL CASONA PLAZA CENTRO. Nos sentimos perjudicados por su comentario erróneo, le pedimos que elimine su comentario y haga efectiva su queja al hotel correcto. Muchas gracias. Good morning, we regret what happened but we do not have any worker on behalf of ELVIS, it is confusing hotel with the CASONA PLAZA PUNO HOTEL, this is the HOTEL CASONA PLAZA CENTRO. We feel hurt by your wrong comment, we ask you to delete your comment and make your complaint effective to the correct hotel. Thank you..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Handy hotel close to Plaza de Armas, safe location. Needed to sleep in so took a three hour Uros Island tour leaving at 1pm, booking at reception. Had read a half day tour to a 'tourist' island disappoints many, but Casona Plaza have their own tour and it way exceeded our expectations. Friendly, planned, 3.5 hours, educational from a cultural perpective and of course a chance to spend on the Islands. Got to sit on roof of boat for terrific views travelling out and back. Great value. Hotel pickup and return.
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Date of stay: September 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After having spent 6 days in different hotels we were very happy to spend two nights in a row in this hotel, however when we arrived they told us that there was a problem with the heating system of our triple room so they assigned us two double rooms. Sleeping in two separate rooms wasn't a big problem for us but what we found uncomfortable was having to pack again in the morning just to move to another room, so we asked to keep to same rooms even for the second night but it wasn't possible. Both double rooms and triple room were cold anyway so I don't really understand the problem they had with the heating system as there was only a small portable heater in all the rooms. The rooms were quite big, the bulding was very nice, the breakfast satisfactory with a variety of fruit in addition to a continental brakfast. The hotel is very close to Plaza de Armas but in a very narrow street so that the buses had to pick us up in the square instead of in the hotel. They were supposed to book us a taxi to go to the bus station in the morning but they forgot to do so as our agency had to call them to remind them about it. So the taxi arrived 30 minutes later than planned and we arrived only 5 minutes before departure of the bus. In summary, the building and the breakfast were good but the rooms cold and the service provided not satisfactory. I would recommend this hotel only if there weren't other options available.…
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Date of stay: August 2018
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Ask them to make you find the room warm with the heating system on
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was really good. You got everything you need. The rooms are nice, the service is very good. The laundry service was pretty fast and good. The breakfast is a nice buffet with freshly made eggs like you want it. You can book tours at the hotel. They will arrange everything for you. It's a bit more expensive, but a lot easier for you. You're also directly at the street with all the nice restaurants.
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Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We visit Puno city with my family just for one night, we had 3 bedrooms. If you are looking for luxury this is not your hotel, but if you want something in a budget with a good price this The hotel is very well located, just one block from Plaza de Armas and from the major street where all the shopping and restaurants are. Breakfast was included and let me tell you we all were very impressed, had a lot of variety and was very good. Also de hotel has an insight lady from a travel agency that was able to help us do all of our tours to Uros and Taquile Islands.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed two nights and were very comfortable. The room was clean, heated and had plenty of hot water. Breakfast was excellent and the staff super friendly. We would happily stay here again. The hotel is next to the plaza and pedestrian street.
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Date of stay: May 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed one night in a twin room and the beds were large and comfy. There was tea available on each floor and breakfast was fine with eggs made to order. A great value hotel in a good location. Would stay again.
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Date of stay: May 2018
Location
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.