Refugio Amazonas Lodge

Refugio Amazonas Lodge

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Refugio Amazonas Lodge
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About

4.5
#1 of 12 hotels in Puerto Maldonado
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Refugio Amazonas is a charming 32 bedroom lodge, it is well placed immediately adjacent to the Tambopata National Reserve. Its location is ideal for stand-alone three-night experiences and for breaking the expeditions to and from Tambopata Research Center. Refugio Amazonas is built on a 200-hectare private reserve on the buffer zone of the Tambopata National Reserve. It is becoming integrated into the communities of Brazil nut extractors that surround it, attempting to extend the benefits of ecotourism to the families committed to sustainable forest use. At Refugio Amazonas, all our guest can choose from a wide variety of excursions and activities including soft adventure, nature hikes and cool science.
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Property amenities
Free internet
Free breakfast
Bicycle rental
Canoeing
Children Activities (Kid / Family Friendly)
Free airport transportation
Full body massage
Baggage storage
Public wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Hiking
Free shuttle or taxi services
Massage
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Room features
Desk
Private balcony
Safe
Bottled water
Clothes rack
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Price:20% off room rate

Location

Right side of Tambopata River, Tambopata, Puerto Maldonado Peru
Name/address in local language
Getting there
Puerto Maldonado Airport
37.8 km
See all flights
1 Attraction
within 10 kilometers
1,149Review40Q+A100Room tips
Traveller rating
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  • 20
  • 5
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Detailed Reviews
Samir S wrote a review Sept 2023
London, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
We had originally booked a different lodge but changed our booking to Refugio Amazonas after receiving poor feedback on the other hotel from family who had visited a month earlier. This was a last minute change and we were apprehensive on what we would find as we had not done our research in this lodge.

This is an eco lodge, located about two and half hours from Puerto Maldonado (by bus and boat) in the Amazon rainforest. The lodge is beautiful, blends in with the surroundings and is well maintained. This is not cheap and you can see that money goes to the upkeep. All rooms only have three walls (yes three) with the fourth being permanently open with views of the forest. It is stunning and you can hear the forest at night. A wonderful way to fall asleep.

If you can’t stand bugs then this is probably not the place for you. There are mosquito nets over the bed. However, it is important to note that whilst we were in the middle of the forest, very few bugs came into the room, and we were not bitten once by anything. Whilst in the lodge and in the forest it is also important to take precautionary measures as advised by the guides (e.g. socks over trousers, long sleeve tops, etc.). Our stay was very comfortable without any issues.

The food is excellent, most of the vegetables and fruits are organic and come from a nearby farm. The activities that the lodge offers are interesting, well organised and guided. Our guide, Carmen was fantastic - highly accommodating, friendly, knowledgeable and helpful. All staff are friendly and keen to assist.

So whilst we were apprehensive about the change we made, we have not regrets. We had a wonderful experience.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TarrynD wrote a review Jan 2020
4.0 of 5 bubbles
The staff were extremely welcoming and friendly, and are very knowledgeable about the environment and animals around them. The rooms were comfortable and some insect repellent was provided in the rooms, which was much appreciated . The food wasn't bad, but a little more variety would of been nice. Overall the amazon was definitely a highlight in my trip and a once in a life time opportunity.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vang Kouk wrote a review May 2022
Fresno, California
+1
4.0 of 5 bubbles
Overall I had a great time. The staff was truly 10 out of 10 in service and knowledge but the facility just reopened after two years of being closed for the pandemic and they are VERY BEHIND on the control of bugs inside the bedsheets.

I get it, it’s the rainforest and there are bound to be bugs in the room but the bed, which is supposed to be clean and protected with a net, had plenty of bugs that left a trail of bites on my legs, over 20+ bites. Didn’t feel them immediately but after the first night they started showing up more and more. For over $1100/visit, Refugio Amazonas should do more to prevent bug bites in the “safety” of the bed.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J S wrote a review Jan 2020
Tucson, Arizona
3.0 of 5 bubbles
I stayed 4d/3n at Refugio. Though the booking/payment experience was not very straightforward, the first part of the trip itself was really nice - an extraordinary jungle night walk, a lake visit, and the macaw clay lick were some of the highlights. The guides for these activities were knowledgeable and engaging, and even helped me practice my Spanish once they found out I was learning. The manager also was very accommodating when I asked to switch rooms due to loud and disruptive snoring on the other side of the 1-layer thick bamboo wall. The food was decent, though not excellent. Unfortunately, things unraveled a bit in my last 12 hours there. The guide for my last activity, another night walk, clearly did not want to be there. She wanted to start before all guests had arrived; was visibly frustrated when guests were trying to find the correct size wellies and told them just to wear tennis shoes even though it had been raining all day; and she hurried us along the path at a pace much too fast for photos or even appreciation, abruptly turning around after 15 minutes and returning us to the lodge. It was a really disappointing last activity of the trip, especially given how fun the first night walk had been. The next morning, there was a communication issue between staff that resulted in my door being knocked on 3 times before I needed to wake up (the first being 1.5 hours before I intended to get up) and staff telling me to leave my room an hour before the time I had been told the previous night, only to finally acknowledge they had made a mistake once I had left the room for good. These sorts of issues are normally something I would brush off, but at the price you pay for Refugio, they are unacceptable. I hope they can clean up some of these issues going forward.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul H wrote a review Sept 2022
Bristol, United Kingdom
5.0 of 5 bubbles
Great location, great lodge, and great service. Refugio Amazonas is truly a unique experience set in the heart of the Peruvian Amazon jungle. Working with the outstanding Rainforest Expeditions who provided excellent guiding through the enthusiastic and ridiculously knowledgeable guide Johan, our stay was an absolute pleasure.

The lodge is beautifully presented and furnished impeccably inclusive of mosquito nets over the beds. The rooms are open to the elements on side which is a great idea given how warm it is. Waking up to a serenade from the howling monkeys is not to be forgotten.

If you are thinking about going to the Peruvian jungle then I strongly recommend this place.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mjolk wrote a review Jan 2020
Houston, Texas
5.0 of 5 bubbles
This is one of those things some might have in their bucket list. That said, this is possibly not for everyone: if you have the slightest streak of entomophobia, this is not for you. Others, prepare for a different experience, though this is not the most remote place you could go, it is remote enough for most. Meals are all provided and they are simply a delight, never the same dish in the several days we were there. Meals are in a common are, buffet style, and that also means you are able to actually talk and share with other people staying. While there is wi-fi, not much bandwidth, but it begs the question of why would you want to be online when there is a world outside. All activities are available to all. Beware that a heavy rain could make plans shift, and have possible backups. I'd say that at minimum you want 2 night, and better to have 3. Keep in mind this is not an amusement park where things happen on demand. Be ready to be in awe, but at same time, be conscious that weather and other could derail best plans. The staff is highly professional, be sure to attend the before-dinner talks in the 2nd floor, you will learn that there is a lot of research going on, sponsored by the lodge and there are some activities where you can help the research. Another very important note again, this is not an all inclusive nor a caribbean resort; you are in the rainforest, though you are not really roughing it, at least not fm my POV, but be prepared for 'far fm civilization'.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bill M wrote a review Jan 2020
Covington, Louisiana
5.0 of 5 bubbles
Really didn't know what to expect until we got there. The pickup by Victor at the airport was easy and quick and we did our luggage shakedown at the office. Just bring what you need. The boat ride to the resort was nice as was the lunch that was provided. We got to the landing and proceeded to climb the steps to the trail to the lodge. The lodge appeared in the woods and was a site for sore eyes. All open air accommodations and an elevated walkway to the rooms. Rooms are open as well with the exterior wall being non-existent, making you feel you are right in the jungle. Bugs were really not a problem as we had mosquito nets pulled down in the evening. Not you typical "pull down" service but appropriate for the location. Activities were plentiful and you could pick what you wanted. Food was cafeteria style with great selections and always fresh. The staff was very helpful and the place was kept clean. Having a rain suit was not really helpful because if it raining and you have the suit, you build up moisture from within with activity and you end up getting wet anyway. It was a great off the grid experience with all the conveniences. Was able to stream the LSU-Oklahoma game from the bar. Great time!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
Room Tip: A small portable fan would be helpful to circulate the air.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Columbusite wrote a review Dec 2022
Columbus, OH
5.0 of 5 bubbles
We spent three nights at Refugios Amazonas and had a wonderful time. All of the staff were exceptionally friendly and the three sided rooms are interesting. We saw a monkey outside of our room and heard howler monkeys every morning. The mosquito netting worked well over the bed. For a visit, bring lots of bug spray, long pants and shirts, flip flops and hiking shoes or sneakers. If it is rainy, they have tall rubber boots available.

The wifi worked well in the lodge and for the rooms it was a bit more dependent on room location. This is the rainforest so there were plenty of bugs that came out at night. I wish that I would have kept all the airtight bags shut since I had to shake all the bugs out one night.

The attractions for the location are they canopy tour, the lake tour and the macaw tour as well as others and they were all amazing. We had 4:15 and 4:45 am tour starts for early
morning activities.

There are 150 steps from the boat to the path to the lodge. That was a bit rough after traveling for 18 hours, so be prepared.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sagar D wrote a review Sept 2023
United Kingdom
2.0 of 5 bubbles
Have just returned from a 4 day stay at Refugio Amazonas with my partner. Deeply disappointed by the whole experience. This was also expensive at around $800 per night. When we arrived there was no electricity to our room and no hammock, although both were remedied after we complained. Our guide’s English was poor compared to others we had in Cusco. As a result there was little communication and our guide made little or no effort to suggest itineraries and frankly seemed disinterested in our visit. He also lacked the necessary equipment, for example his binoculars were inadequate and he didn’t posses a telescope. All the others guides we noticed had these pieces of equipment and not having them severely hampered our viewing of the birds on the visit to the Macaw Claylick activity. It transpires that he was a freelance guide and not employed by the lodge. Nevertheless, it is the responsibility of the lodge to ensure their guides are appropriately equipped. There were only 8 guests the first night and as a result there was no menu choice. Food options improved on the second and third night as more guests arrived but the lodge was still less than a quarter full and felt pretty empty. On the wild life front we saw only two mammal species (capybara and 2 monkeys) plus lots of bugs and a few birds. The ‘research’ activities of the lodge are just a pretence. The resident ‘biologist’, who was very pleasant, has some very soft animal ‘research’ projects which were mainly limited to tracking numbers of jaguars. Don’t expect to see jaguars or pumas, the last sighting was over a year ago and made by a guest who was a wildlife enthusiast. The location of the reserve is outside the National Park and surrounded by farms. There were also a number of polluting gold miners on the Tambapata River and rubbish (plastic bottles etc) floating in the river. There is one lodge in the National Park and that is probably a better location and less affected by human activity. Overall we think this offers very poor value for money and the wildlife you have traveled far to see is lacking due to human activity and consequence. We feel quite misled and deeply disappointed. Can’t recommend and will not return.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bcbaby40 wrote a review 1 Jun
Vancouver
5.0 of 5 bubbles
We had a nice 4 night stay at this lodge. I'd highly recommend it. The staff was friendly and attentive. We had a personal guide (Luis) for the full time of our stay, and he went out of our way to show us the sights and answer any questions. The rooms were very clean and we loved the view and sounds of the forest. We saw many different animals such as caimans, cabybara, monkeys, macaws, and agouti. You do need mosquito repellent and make sure you have a pair of sandals for walking around the lodge (you have to leave your "outdoor shoes" at the entrance. The food was excellent and plentiful; the staff were very attentive (the only negative is that we found alcoholic drinks to be pricey at 46 sols for a Pisco sour...only did that once) . There are some very early wake-ups (e.g., 4:15 AM to go see the macaw lick), and you need to be quiet and respectful that the sounds carry from room to room.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keeyore64 asked a question Mar 2022
8 contributions5 helpful votes
Do the rooms have hair dryers?
Ken K asked a question Nov 2021
168 contributions57 helpful votes
If our flight is delayed and we miss the daily boat what are our transport options?
Answer from Rocio G
67 contributions
Hello Ken, in the case of Refugio Amazonas we can arrange an extra boat departure for an extra cost. but only for an hour more. Note that will depend on the number of guests arriving. If the flight arrives very late, pas 15hrs then you will need to stay in Puerto Maldonado and depart the next day in our fixed departures.
christineflanagan278 asked a question Jul 2019
Rakaia, New Zealand60 contributions7 helpful votes
are there ceiling fans in all the rooms, and are there many mosquitos there in november
Answer from Rocio G
67 contributions
There are ceiling fans just in the suite rooms. As our lodges are not closer to the riverbank, there are no many mosquitos in general. Beds have a mosquito net to protect you. Usually, you don't feel much mosquitos.
Answer from Rocio G
67 contributions
Hi, Each room has a safe box with a key, also the rooms are 1m and a half above the ground, so very difficult that someone gets inside.
Answer from Rocio G
67 contributions
Hi! at the lodge, you will have several guides. Each expert on one or two activities or excursions. By this way, you will be able to learn more about the local culture. About tipping, the amount is personal. But an average among other guests experience is 20$ per day.
Nocke G wrote a tip 18 Jun
8 contributions
5.0 of 5 bubbles
"Bring flipflops"
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Winston wrote a tip 9 Jun
Phoenix, Arizona19 contributions
5.0 of 5 bubbles
"Use bottle water to brush teeth and use guava leaves tea for stomach upset symptoms. I learned about the tea from the staff in the lodge."
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Adam Jones wrote a tip Jul 2023
Mendoza, Argentina8 contributions
5.0 of 5 bubbles
"Be proactive about what you want to do and suggest it to your guide. Be prepared for very early starts. "
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JimandBunny wrote a tip Nov 2022
Atlanta71 contributions15 helpful votes
5.0 of 5 bubbles
"All the rooms are good"
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Dipali S wrote a tip Aug 2022
Dubai, United Arab Emirates19 contributions7 helpful votes
5.0 of 5 bubbles
"All rooms are very well appointed"
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PRICE RANGE
₹70,873 - ₹77,810 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
refugio amazonas hotel puerto maldonado
LOCATION
PeruMadre de Dios RegionPuerto Maldonado
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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REFUGIO AMAZONAS LODGE (Puerto Maldonado) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Refugio Amazonas Lodge
What are some of the property amenities at Refugio Amazonas Lodge?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Refugio Amazonas Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Refugio Amazonas Lodge have an airport shuttle?
Yes, Refugio Amazonas Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Refugio Amazonas Lodge have airport transportation?
Yes, Refugio Amazonas Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Refugio Amazonas Lodge?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
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