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Hotel El Sol

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Hotel El Sol
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12 Reviews from our TripAdvisor Community

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Showing 2: English reviews
London, United Kingdom
Level Contributor
240 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 1 May 2014 via mobile

This place is a bit out of the way and a fair old hoof from the central plaza. Rates are pretty reasonable - triple room with a double and single bed was 100 soles. It allegedly has three stars although I have my doubts. It's located by a casino although the noise wasn't noticeable (there is considerable road noise however). Good decor it has NOT got. Seventies at best. And bad leather seats. The corridors are rather bare except for lamentable Monet posters. My room has a picture of a tiger in it. The staff are keen to please but don't seem to know as much about local stuff as they might. They had no idea about rent a cars, for instance, although they evidently have a friend in the travel business as they are keen to send you off on a trip for a day for 60-300 soles. That said the beds are comfy, the wifi works (in the lobby) and there are some vaguely watchable TV channels too. You could do worse. More 

Helpful?
Thank LSO1973
Kenny G, Director de Recepción at Hotel El Sol, responded to this review

Dear LSS 1973: Thanks for taking the time to share your experience at our hotel "THE SUN". Glad to hear that your stay with us was satisfactory and found our facilities and first-class organization. I appreciate your comments about our company. More 

Brisbane, Australia
Level Contributor
163 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 13 November 2011

This hotel is recommended in Lonely Planet.

Arrived late afternoon and checked in without problems...staff seemed nice. The next day, we left our locked room for about 6 hours. As we were leaving, 2 staff at reception asked if it was ok to clean our room, but made a point of it. Thinking nothing of it, we agreed.

On returning, we discovered our 2 laptops, iPhone, iPod, and cash stolen, a total value of $4600! The robber/s picked 3 locks on 2 backpacks stole everything and then locked everything back up, including the hotel room! Passports and cards were left behind thankfully-police said they couldn't use these and cash is easier.

The police said it had to have been hotel staff as the door wasn't tampered with, but how do you prove this in Peru? It's still under investigation. It took days to get the police report, which is in Spanish and had a large sum of the cash omitted...we did not have time to wait for another report and doubt the insurance company...
More 

Helpful?
10 Thank naiad17
Kenny G, Director General at Hotel El Sol, responded to this review

Dear naiad17: Thank you for your comments and explain your experience in the hotel- "THE SUN" that never happened. There are many hotels in chiclayo who feel the competition of our company and we deny rontunamente this accident happened, besides advertising to another hotel.Me like to show evidence of what happened. Thanks again and expecting their first visit. "HOTEL EL... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
.We are a tourist class hotel company with three stars, located in a shopping area of Chiclayo.Con furnished modern type facilities and staff .We have single, double or double, triple and Caudruples. We also have additional services such as pool, Parking or Garage, Casino, Restaurant and conference room or room for work .Thanks for your attention and hope ... more   less 

Additional Information about Hotel El Sol

Address: Elias Aguirred No. 119, Chiclayo 14000, Peru
Region: Peru > Lambayeque Region > Chiclayo
Number of rooms: 58
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would never stay here again or recommend this hotel.”
 of 5 bubbles naiad17, 13 Nov 2011 | Read review
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