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Melia Panama Canal

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487 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Atlanta
Reviewed 2 weeks ago

I am giving this hotel five stars for the personal service provided by all of the staff, the comfort of the rooms, the architectural elegance, the variety and quality of the food provided in a remote jungle location. Interacting with the staff made us feel comfortably at home. The rooms are ample with high ceilings and comfortable beds. The swimming...

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Helpful?
Thank George K
Reviewed 2 weeks ago

I booked a night recently for December 7 2016 and the operator booked the room for November 7 2016 by mistake. I immediately called reservations back (within 30 seconds of receiving the confirmation email) and was told there was nothing they couId do. I did not want a refund I just wanted the hotel to change the date from November...

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Helpful?
Thank Anthony J. D
Los Angeles, California
Reviewed 3 weeks ago

It is well worth it to stay a night in this lovely old property which has a very nice atmosphere. It's nice to wander through the hotel, focusing on the architectural details. We had three buffet meals at the hotel, all of which were very good. The rooms are large and comfortably furnished. A drawback of the hotel is that...

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Thank ktw53721
Victoria, Canada
Reviewed 4 weeks ago

This place has nice rooms but whatever cleaning products are used are extremely strong, making for a rather unpleasant olfactory experience! Other than that it has a nice dining room with good food (although the dining room servers were pretty serious and not very friendly). The front desk staff were more pleasant. The main appeal is the pool/deck area which...

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Thank Therese G
San Jose, California
Reviewed 4 weeks ago

This hotel is a truly lovely old property with a magnificent front entrance area, lovely dining room, huge pool area and beautiful walkways with a variety of tropical vegetation. Our room was spacious with a high ceiling and nice appointments. The bathroom was perfect.

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Helpful?
Thank Marcia H
Dublin, Ireland
Reviewed 4 weeks ago

Really enjoying this resort. Ok, it is not the modern, city hotel but that was not what we were looking for when coming to a place in the middle of nowhere, a huge nice park/reserve (?) on a lake, and wth nearly no pueblos around. We give a 5 to service, to staff ! In all departments they have been...

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Helpful?
Thank Bolota
Katy, Texas
Reviewed 5 weeks ago

The customer service is poor, at the front desk the employees do not follow customers comments. There is not good gym, the machines have lack of maintenance do not work properly . They need to have better machines . The quality of the food is good. There is high humidity so nasty odor The AC has lack of maintenance

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Helpful?
Thank LAPBhona
Dartmouth, Canada
Reviewed 26 October 2016

This is an old hotel well past its best before date - faded glory - about a fifteen minute drive from Colon. Having said that it is in reasonably good repair - although some repairs have the touch of the amateur. One of the two elevators was not working - no sign of it being repaired. My premium room was...

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1Thank firstlast154974
Panama City, Panama
Reviewed 18 October 2016 via mobile

The tittle says it all. Not even sure how to start. Among the bad service the bell bottom decided it will be a good idea to just use a master key to enter my room while i was still in. Not even knocking on the door first. I left for work in the morning and told the front desk that...

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Helpful?
Thank Tito H
MeliaPanamaCanal, Director de Relaciones Públicas at Melia Panama Canal, responded to this review

Dear customer our management will like to apologize for the inconveniences you experienced during your stay with us; and at the same time we thank you for making of our knowledge these incidences in which perhaps the staff on duty did not reflected our hotel policies and procedures; I have meet with the departments involved to make the immediate corrections...

New York City, New York
Reviewed 14 October 2016

So we stayed at this hotel based on the recommendation of niece since the location was pretty close to our family members. The hotel itself is very nice and clean and has ample facilities, nice pool, cool little bar, good size room. Our problem was with the service, most of the staff seemed uninterested in assisting (which is the opposite...

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Helpful?
1Thank ricard0h511

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the shores of Lake Gatún surrounded by lush, tropical vegetation, in the city of Colón (Panama), and a short distance from the Free Trade Zone, the Gatún locks, la Granja, the ruins of San Lorenzo and the beaches, the Meliá Panamá Canal is the best option for discovering Panamá, thanks to its beautiful natural surroundings, its comfortable and complete facilities and the quality of its services. The Meliá Panamá Canal is the perfect setting for living exciting adventure tours, ecotourism, bike rides, canopy and eco walks and hiking so you can admire the exquisite flora and fauna of this unique and idyllic corner of the world. ... more   less 

Additional Information about Melia Panama Canal

Address: Antigua Escuelas De Las Americas | Lake Gatun, Colon, Panama
Region: Panama > Colon Province > Colon
Price Range: ₹ 3,977 - ₹ 6,605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Panama Canal 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Melia Panama Canal Hotel Colon
Melia Hotel Panama Canal
Melia Hotel Colon
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Questions & Answers

Here's what travellers have asked, with answers from Melia Panama Canal staff and other travellers.
8 questions
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Questions? Get answers from Melia Panama Canal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if they have a room with less odour!”
 of 5 bubbles theresegerein, 12 Nov 2016 | Read review
“The villas or higher level floor rooms on the main building. We will see the lake on both sides of the main building anyway.”
 of 5 bubbles Bolota, 7 Nov 2016 | Read review
“Rooms facing the pools - you can hear loud Latin music from 10:00 a.m. to 6:00 p.m.”
 of 5 bubbles firstlast154974, 26 Oct 2016 | Read review
“It would be nice if they had a community laundry room for these staying multiple days. ”
 of 5 bubbles 45omarp, 4 Jul 2016 | Read review
“Rooms in the villa could hear the adjacent Discoteca all night long on Friday night.”
 of 5 bubbles rheakerby, 18 Apr 2016 | Read review
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