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    Pearl Continental Hotel Bhurban

    | Murree Hills, Bhurban 47150, Pakistan
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    4/2/2018 5/2/2018
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    US$ 199
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    Traveller (193)
    Room & Suite (53)
    Dining (5)
    Overview
    • Excellent39%
    • Very good30%
    • Average15%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “pc bhurban” (49 reviews)
    “in house” (11 reviews)
    “golf course” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Reviews (294)
    There are newer reviews for Pearl Continental Hotel Bhurban
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    31 - 35 of 291 reviews

    Reviewed 4 September 2017

    When I think of High Tea, I picture some finger food and a cup of tea. This is an inaccurate discription of what you will receive at the Pearl Continental. High Tea at this hotel means you have multiple choices of main dishes, salads and...More

    Thank BKC2003
    Reviewed 3 September 2017 via mobile

    It's really money's worth. The amenities and professionalism of staff is outstanding. Variety of food is outstanding. It's good for families. The best this of this hotel rather family resort is that from here you can explore surrounding areas like Murree, Muzaffarabad, Nathiagali, etc.

    Thank Anwer K
    Reviewed 2 September 2017 via mobile

    Pearl Continental Hotel Bhurban is the only place to stay in this area if you want to enjoy your hotel facilities because no other hotels in the area provides all facilities in one place. If you compare with other 4 or 5 stars Hotels you...More

    Thank Kausar W
    Reviewed 27 August 2017 via mobile

    Went to the hotel for a day trip. The hotel has way too many charges and worst of all the entry charges cannot be used at a A La Carte restaurant! Forced to go for high tea at Nadia Coffee shop, it was the worst...More

    Thank Basit I
    Reviewed 24 August 2017 via mobile

    It was a great experience. In the morning I was doing my routine work in office then my friend call me and said to go Murree. We reached there 1pm easily. Entry in hotel charged 1k per person but it will include in when you...More

    Thank salman r
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 115 - US$ 258 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline, Booking.com and HotelQuickly so you can book your Pearl Continental Hotel Bhurban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Pakistan >
    • Punjab Province >
    • Bhurban
    • Also Known As
    • Pearl Continental Bhurban
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    Traveller (193)
    Room & Suite (53)
    Dining (5)
    Pool & Beach (5)
    Hotel & Grounds (144)
    Bathroom (6)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Rafiullah K
    3 January 2018|
    AnswerShow all 2 answers
    Response from Syed Z | Reviewed this property |
    Well I visited the place in personal capacity therefore can't comment on corporate rates. Based on my experience, it is based in negotiations with corporate and a really low rate could also be offered. But it is unlikely... More
    0
    Votes
    bajwa2u
    Dear Mr. Salman I read your review about PC Bhurban and felt very sad that you had a very bad experience there. Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders. But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake. I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too! I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers. Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately! I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits. Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity. I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother. So, I refused to continue my membership, in response to their behavior and they didn’t care at all. The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened. Finally, they they lost a loyal customer. Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship. Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.
    5 October 2015|
    AnswerShow all 2 answers
    Response from durshiraz | Reviewed this property |
    Pakistani executives seldom solves matters,as either not empowered nor interested. The pc hotels in pakistan are owned by a unfriendly person,close to regime. He damn care about customers.its better to stay in 4star.
    0
    Votes
    KKN K
    31 July 2015|
    AnswerShow all 2 answers
    Response from ZulfiqarAM | Property representative |
    Please note that there is no entry fee for resident guests. To minimze and control day visitors, there is a charge of Rs 500 per person which is adjustable in Food, Beverage or any other hotel services. Access to gym... More
    0
    Votes
    Room Tips
    "Always ask for valley view rooms and on the right side of hotel, overlooking valley, not the tennis court side"
    Read review
    "Tip for selecting rooms, rooms at upper levels have good views, whereas we stayed at level 3, there was no..."
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    "Go for Deluxe room on third floor to enjoy the scenic beauty of Bhurban and the hotel resort all times from..."
    Read review
    "Valley view rooms are always a preference, obviously. floor does not really matter."
    Read review
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