We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pearl Continental Hotel Bhurban

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pearl Continental Hotel Bhurban
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

234 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pearl Continental Hotel Bhurban
See the most recent reviews
Showing 231: English reviews
Rawalpindi, Pakistan
Reviewed 17 January 2017

Built atop a hill with a breathtaking view of the valley below. Views are almost unbelievable. We had a late lunch at the terrace restaurant with kids. Menu had a good choice of continental dishes that tasted great. Place is well kept and neat. Service is slow but courteous. Lots of activities for children. A must see if you are...

 Report
Helpful?
Thank Dr_AzharHayat
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you very much for an excellent review and valuable feedback. Due to remote location and away from city center, unavailability of natural gas and shortage of water etc, the operational cost of hotel in Bhurban is much higher compared to city hotels of the same standard. Obviously, this also reflect in overall pricing levels. Regardless of the above, price...

Dubai, United Arab Emirates
Reviewed 12 January 2017 via mobile

This is Pearl Continental Pakistan's crown jewel. Bhurban is a couple of hours drive from the capital Islamabad. The resort sits atop a hill and has a mesmerising view of the valley below. While the resort is 25 years old, it is well maintained but not all rooms are non smoking. The facilities are great for couples, honeymooners and kids...

 Report
Helpful?
Thank SYED KAMRAN H
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sheharyar Mirza.

Reviewed 7 January 2017 via mobile

I am left disappointed with the behavior of the staff. Their behavior is condescending. Poor reception at the restaurants, ignoring reservations. Service within the restaurants was extremely poor as well. Was booked for 2 nights but cutting the trip short due to their attitude.

 Report
Helpful?
Thank Hisham S
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

I am very disappointed to hear that you found our service and staff attitude at Restaurant to be below your standards. We would like to know more. Please email us with a phone number or email address on gmpchb@pchotels.com so that our Food & Beverages Manager can discuss your issues personally. Regards, Sherharyar Mirza.

Reviewed 24 December 2016 via mobile

Views from the hotel are breathtaking. Hotel provides a lot of in house activities like indoor arcade games, mini cinema, restaurants and outdoor playing area. People can also enjoy hiking experience within the hotel area. However, the room service was not up to the expectations and was very delayed. The breakfast menu was also repetitive which was very disappointing.

 Report
Helpful?
1Thank Yasir N
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and breakfast menu didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

Islamabad, Pakistan
Reviewed 19 December 2016

My husband took me here on last Valentine's day. The hotel looks very nice and the scenery is worth visiting, however my experience was less than pleasant. We opted for a valentine lunch in Nadia Coffee Shop and the standard was clearly not the one of a 5 star hotel. 1.The food was definitely not worth the money and didn't...

 Report
Helpful?
Thank marinazeeshan
Almhult, Sweden
Reviewed 23 November 2016 via mobile

The view from the hotels 5th floor (top) is just breathtaking. Balcony was a bit small and dirty but, you forget everything when you get the eyes on the view of mountains and valleys. It is just super amazing place for total mental relaxation. Definitely worth a visit. The hotel is a OK standard a 3,5 star but clean floor...

 Report
Helpful?
Thank SabaKhan78
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Dear Mr.Khan, Thank you for your review. Our location is definitely one of the things we are very proud of about our hotel. I am glad to hear that overall your experience was positive. I am disappointed to hear that our housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and...

Reviewed 23 November 2016 via mobile

The best thing about PC bhurban is its beautiful scenic location. I did not stay, and just visited the hotel with friends.. The food served was good and staff were kind and helpful. Expected to have an official trip soon and hope to get the same level of hospitality

 Report
Helpful?
Thank ibad r
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff and food quality. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Regards, Sheharyar Mirza

Faisalabad, Pakistan
Reviewed 15 November 2016 via mobile

Our stay was very comfortable. Through out the stay the weather was awesome, the view from the room was fantastic. Kids enjoyed at the play area and spent mostly time there. The hotel is maintaining its standard and trying to get better day by day. A Must stay place ...

 Report
Helpful?
Thank TayebGaba
Sheharyar M, General Manager at Pearl Continental Hotel Bhurban, responded to this review

Dear Mr.Gaba, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Sheharyar Mirza General Manager.

Reviewed 2 November 2016

Very beautiful setting, centrally located in the mountains where from many adjoining places like Nathiagali (elevation approx 7,500 feet) Murree (elevation 5,700 feet) Ayubia (elevation approx 5,900 feet) and Patriayata (elevation approx 6,000 feet) can be visited as day-trips, using chauffer-driven rented cars.

 Report
Helpful?
Thank Ahmed H
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, M.Abbas Pervez Khan

Lahore, Pakistan
Reviewed 1 November 2016

Have been visiting PC Bhurban for couple of times every year and no doubt its a place to go specially for its spectacular exterior view but over the years there is a gradual decline in their food / catering service. Have recently tried all their restaurants i.e. Terrace, their dinner buffet and even Chinese but all were big disappointment not...

 Report
Helpful?
Thank GKHK G
M Abbas P, Executive Assistant Manager at Pearl Continental Hotel Bhurban, responded to this review

We have noted your comments and corrective action will be taken to address highlighted area for improvement. We thank you for your valuable feedback. Hope to host you soon again. Best regards Abbas Khan

212 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (190)
Viewed
Room/Suite (22)
Viewed
Family/Play Areas (2)
Viewed
Hotel & Grounds (33)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (23)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (4)
Viewed
Bathroom (6)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Room/Suite (14)
Viewed
Dining (3)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bhurban
4.5 km away
Shangrila Resort Hotel Murree Hills
0.0 km away
Chinar Family Resort
Chinar Family Resort
#2 of 2 in Bhurban
4 reviews
0.0 km away
Hotel Elites
Hotel Elites
#2 of 30 in Khyber Pakhtunkhwa Province
61 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
Royalton Hotel
Royalton Hotel
#1 of 9 in Rawalpindi
50 reviews
0.0 km away
No photo provided
Grace Crown Hotel
#2 of 9 in Rawalpindi
2 reviews
0.0 km away
Bhurban Apartments
Bhurban Apartments
#1 of 3 in Bhurban
1 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Full service Hotel & Resort ... more   less 

Additional Information about Pearl Continental Hotel Bhurban

Address: | Murree Hills, Bhurban 47150, Pakistan
Region: Pakistan > Punjab Province > Bhurban
Price Range: ₹ 10,995 - ₹ 42,474 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pearl Continental Hotel Bhurban 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity and Agoda so you can book your Pearl Continental Hotel Bhurban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pearl Continental Bhurban
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pearl Continental Hotel Bhurban staff and other travellers.
3 questions
Ask a question
Islamabad, Pakistan

Dear Mr. Salman

I read your review about PC Bhurban and felt very sad that you had a very bad experience there.

Moreover, the reply of Mr. Zulfiqar Malik, GM is not very appropriate, since its neither apologetic nor sympathetic towards a customer, who traveled all the way from Australia to visit this hotel. He should have done and informed that, he has ordered an investigation into the matter, upon the findings, if it is negligence or mistreatment from the hotel management, proper action will be take against the offenders.

But he just wrote a simple hope-to-do-better message, which of course is not enough. He should realise that Social Media has great power, based on the strength and number of its followers. He should not have put the hotel's repute at stake.

I don't know, why he forgot that the "Customer is ALWAYS right" --- the 1st lesson taught in "Hospitality" or Hotel Management, or any other Customer Service Relationship. Even if some of it is customer's fault too!

I have visited almost entire Pakistan, from Karachi to Khunjrab Pass (China border), except Gawadar. Including interesting resorts like "Shangrilla" Skardu, Hunza etc. I must admit, although we have great tourism potential, we know little about "Hospitality", or don't bother; in other words, we tend to murder the messenger. We forget, a happy customer brings in more customers.

Yes, We also do not have world class facilities, moreover we most of the times do not care much about cleanliness, hygiene and general upkeep of the facilities. This is a national mindset, unfortunately!

I have been visiting PC Bhurban with family since last 20 years perhaps, sometimes stayed for the weekends, sometimes day trips. But, let me tell you, inspite of many similar problems we had faced, in general, we enjoyed our visits.

Its unfortunate, we also do not improve unless there is a strong competition. So, there is a dire need of a strong competition in hotel business in the vicinity.

I also have my own disagreements with PC Hotel/Marriott Hotel management. They are real bad in Customer Relationships. I had been member of Hotel's Privilege Club for some years. They kept on increasing annual Fee, without any consideration for existing members, which is a normal practice all over the world. When I complained, being a member, they didn’t bother.

So, I refused to continue my membership, in response to their behavior and they didn’t care at all.

The management never called me to apologize or requested to continue my membership, and I never did. They have no urge to retain customers. They didn't realize that, with the membership, I was shopping or using their services on daily/weekly basis, like: Bakery, Laundry, Gym, and very frequently, for meals. If you account for these services, that I paid them, it was astonishing Rs.3 Lacs per year, calculate their profit of about 60%+. They lost Rs.2 Lacs in profitx the no of years I have stopped? but, kept on debating on Rs.13000 fee. Very bad business people! I think the should have dismissed their finance and CSR Managers for such acts. But, they didn't care. Had it been an international company, this what would have happened.

Finally, they they lost a loyal customer.

Its unfortunate, at times we are forced to compromise and be “content” with whats available. I wish their management’s attitude could change and they do learn a little about Customer Relationship.

Mr. Salman, I apologize to you personally, being a concerned fellow Pakistani.

over a year ago

See all questions (3)

Questions? Get answers from Pearl Continental Hotel Bhurban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its a massive hotel so make sure to ask staff to give you rooms on top floors so you can get a view of scenery of Murree.”
 of 5 bubbles 887owaism, 8 Mar 2017 | Read review
“Back side view is nice”
  • Room was looking so ugly because of bad paint and unfit tiles
  • The rusty place was giving smell
 of 5 bubbles ZaimJee, 12 Feb 2017 | Read review
“Every room is one if its kind.”
 of 5 bubbles myselfmaaz, 8 Feb 2017 | Read review
“Ground level is the best for taking a room.”
 of 5 bubbles , 1 Nov 2016 | Read review
“Room 201 is highly recommended due to attached lawn”
 of 5 bubbles endtoendc, 12 Oct 2016 | Read review
5 of 5