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Swakopmund Hotel

TravelocityUS$ 224*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 438*
US$ 224*
US$ 438*
US$ 223*
US$ 438*
US$ 224*
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Swakopmund Hotel
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265 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Khorixas, Namibia
Reviewed 1 week ago via mobile

Will never go there again I come to enjoy my friends after party we sit there for half and hour and without telling us the closed the bar wht type business is tht will never see me again I done with tht place really

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Helpful?
Thank mathys H
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your visit at the hotel. I am very sorry to hear that your brief visit with us did not meet your expectations. In order for me to follow up on your feedback, please mail me with the details, which bar you visited, time and date of...

PERTH
Reviewed 2 weeks ago

This hotel is lovely and apparently the old railway station. Rooms are roomy and light, the staff are great and the restaurant is really good and prices are very reasonable. Would certainly recommend this hotel to any traveller. Located in a central spot and easy walking distance to most shops,restaurants and sights. Even a casino next door.

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Helpful?
Thank DAFFSPERTH
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Thank you for choosing our hotel and for recommending us. We hope to welcome you back in the near future. Kind regards Janet Wilson-Moore General Manager

Pretoria, South Africa
Reviewed 3 weeks ago

What a relaxed and calming stay here. The staff were professional, the room was comfortable and spacious, and the hotel pool and bar were most relaxing. Within walking distance to shops and attractions nearby, even the beach wasn't too far if you take a short stroll through the town. Tranquil and peaceful.

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Helpful?
Thank LeeSom
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for your review and for choosing our hotel! I'm happy that you enjoyed your stay and glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Kind regards Janet Wilson-Moore General Manager

Reviewed 21 April 2017

Came here after several nights in desert, which made its comfortable well equipped rooms and bar even more attractive. Very central location with easy access to many shops, restaurants and bars, and also the beach. Only tried restaurant for breakfast which was normal buffet. Laundry service excellent and incredibly fast 2hrs turnaround.

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Helpful?
Thank Kate S
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for choosing to stay with us and for taking the time to give us your feedback about your stay at our hotel. I am very happy to hear that our staff and service met your needs and expectations and that you found our location convenient . We look forward to welcoming you back to the hotel in the...

Hong Kong, China
Reviewed 4 April 2017

The hotel is centrally located within walking distance to the pier, the beach and the lighthouse. The gym and the casino are next door. The room was of a decent size but very dated. You will find all your standard toiletries including a sewing kit in the bathroom. The buffet breakfast and dinner were good. On the day I stayed...

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Helpful?
Thank Free D
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns with regards to the water temperature has been passed on to our maintenance management. Thank you and we look forward to your...

West Sussex, United Kingdom
Reviewed 12 March 2017

I stayed here for a conference I was organising. From the start, the liaison with the hotel was fantastic - very prompt, answered all questions. Once there, this continued. All the staff were very friendly and helpful. The rooms were comfortable. The good was great. The pool and garden were lovely. Great location and the technical equipment company was based...

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Helpful?
Thank Caroline B
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for your review and for choosing our hotel. We do take pride in catering to our guests' needs the best way we can. Hopefully your next visit will not be just for work but for a bit of holiday as well! I am sure we will be able to offer you refuge from your busy schedule. Kind regards...

Colts Neck, New Jersey
Reviewed 13 February 2017

While in Swakopmund we stayed at the centrally located hotel. Classic style facility, nice size rooms and attentive service. Both breakfast and dinner buffets were above average. Some traditional and some Namibian fare. Would opt to choose this hotel if once again in Swakopund.

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Helpful?
Thank jjflan
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Swakopmund. Please visit our website or Facebook page and look out for specials that we have in place. We look forward to welcoming you back soon! Kind regards Janet Wilson-Moore General Manager

Richmond Hill, Canada
Reviewed 11 February 2017

This place has a few good things going for it. The rooms were large and clean, but are a bit dated. The hotel overall could do with an upgrade, but for the price and location it's fine. The included breakfast buffet was decent as well.The pool was clean and enjoyable. Staff were very friendly. The wifi worked well.It has a...

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Helpful?
Thank gmcnab
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. As the hotel is built around the old train station building, which is a historical building in Swakopmund, we do try and maintain that ambience through the look and feel throughout the hotel. Hopefully on your next...

Bern, Switzerland
Reviewed 28 January 2017 via mobile

Not our first choice - the more boutiquey hotels were full (it was Christmas) - but we were very pleasantly surprised. Well-located, the hotel is one of the most historic buildings in Swakopmund and the clean, comfy and quiet bedroom looked out over an exotic inner garden with large pool/fountain. Particularly memorable was the excellent breakfast. What's more, the staff...

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Helpful?
Thank Swiss-whiskers
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel. Kind regards Janet Wilson-Moore General Manager

Johannesburg, South Africa
Reviewed 31 December 2016

Having stayed here over 10 years ago there is definitely room to upgrade and most importantly become a lot more customer focused. Based on the amount charged to stay here definite need to jack up on room service and service at the Bar. Breakfast was adequate with a thumbs up for the Brioche!

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Helpful?
Thank Beans H
JanetWilson-Moore, General Manager at Swakopmund Hotel, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Food & Beverage team. I am very disappointed to hear that you found our customer service...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting

Additional Information about Swakopmund Hotel

Address: 2 Theo-Ben Gurirab Avenue, Swakopmund, Namibia
Region: Namibia > Erongo Region > Swakopmund
Price Range: ₹ 11,819 - ₹ 16,534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swakopmund Hotel 4*
Number of rooms: 90
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Hotel Style:
#4 Luxury Hotel in Swakopmund
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Questions & Answers

Here's what travellers have asked, with answers from Swakopmund Hotel staff and other travellers.
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Questions? Get answers from Swakopmund Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to overlook the pool area on the ground floor. Nice view.”
DAFFSPERTH, 13 May 2017 | Read review
“ask for a room near the centre of the property to avoid having to use the stairs with your luggage”
gmcnab, 11 Feb 2017 | Read review
“The ground floor rooms lead onto the court yard / pool area.”
MDiergaardt, 15 Sep 2016 | Read review
“Room with a view of the swimming pool”
AL532, 29 Aug 2016 | Read review
“Choose an inside facing room with view over the garden and pool”
851nevillec, 27 Jul 2016 | Read review
5 of 5
Travelocity
US$ 224* /night
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Prices are for 1 room, 2 adults
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