Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Mazagan Beach & Golf Resort is a unique tourist destination with 492 rooms and suites. Explore Morocco, a land of rich culture and tradition, while enjoying all the comforts our resort has to offer. Take advantage of Morocco’s year-round mild climate and enjoy our beach, which stretches over 7 kilometres along the Atlantic Coast. We guarantee fun for the whole family with clubs for kids of all ages, restaurants and bars, a world-class spa, casino and night club, plus sports and other leisure activities. Play our par-72, eighteen-hole golf course, designed for players of all proficiencies and boasting stunning views of the Atlantic Ocean.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Mazagan Beach & Golf Resort garners acclaim for its stellar amenities, which include a range of dining options and activities that cater to all ages. Guests are delighted by the spacious and spotless rooms, often highlighting the resort's overall cleanliness, from the immaculate grounds to the pristine golf courses. While some guests note the on-site costs can be steep, many feel the resort provides excellent value, thanks to its reasonable pricing and superb service.
The staff's hospitality and professionalism are regularly praised, although there's room to enhance guest interactions. The vibrant atmosphere is a draw for those seeking entertainment, though the volume of certain events like aqua gym sessions can be a bit much for some.
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Pristine
Service
Attentive
Amenities
Outstanding
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Visited during the team offsite and was surprised by the sheer size of the hotel and amenities included. It offers everything to everyone: 1) if you would like to dine, the area of the hotel includes several restaurants 2) for kids, there is a Kids' club 3) The rooms are spacious and the lobby of the hotel is beautiful. Reminded me a lot of Southern Spain.
We travelled there in February so that was off-season and the hotel was not that busy. However, during warmer months, I can imagine it being full.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacques Claudel, General Manager at Mazagan Beach & Golf Resort
Responded 1 Mar 2023
Dear Guest, I would like to take this opportunity to express my sincere gratitude to you for choosing our Hotel for your recent stay. We truly cannot thank you enough for taking so much time to walk us, and TripAdvisor readers, through your recent experience with us. We were so pleased to read that you were charmed by your stay and It’s such a joy for us to know that in your experience we exceed your expectations. We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us We appreciate you being such a fine ambassador and we look forward to welcoming you back to Mazagan Beach & Golf Resort as soon as you have the opportunity. With kind regards, Jacques Claudel General Manager
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The resort is high quality and the entire area is very beautiful. The only building on the coast for miles, it's huge but has a nice style: the quality of the facilities is very high and it offers plenty of services and activities, from horse riding, to surfing, golf, quad, archery and 3 kids clubs. I was impressed by the beauty of the landscape and the kindness of the staff, really top and comparable to what you can find in Asia. They really deserve a mention because in some cases they went above and beyond: Jamal served us @ Kor and it was the nicest possible. The staff at Sel de Mere surprised us in advising us on the menu in a very wise way, Hadi (?) at the reception went above and beyond to help me on a specific need the second last day of our stay and Hanane took good care of our room which was always impeccable. Can't mention all the people who kept an eye on our family and were always ready to anticipate our need even outside operating hours of some facilities. They really surprised us!
Plenty of restaurants to choose from, I recommend the Kor and Sal the Mere: the first one is really top and deserves a separate review. Buddha Bar Beach and the Beach Grill are also great, while the Bushra was underwhelming. Breakfast at Oliver or Marketplace was great and generous (ask Ghisna at Marketplace to explain the recipes of what she's preparing, it's worth it!). Overall. always great quality and choices in all restaurants so definitely a great experience.
The coast is really something: miles of sand with an amazing view of the ocean waves. Several facilities for children (dedicated pool with water slides, playground, kids club). There are 3 kids clubs based on age: the only thing that I found not on par with the rest of the resort (which has always a very high standard) is the kids club for children under 4. The room is large, there are plenty of toys and the staff is good, however there are no windows and neon lights are a cold. It's a bit depressing to leave your children in a closed room with no sun light for few hours. Kids clubs for older children have activities outdoor (e.g. gardening) so don't suffer from this issue.
While it's a great location for families, the resort is so large that couples and business were served in a great way so I would recommend it even if you don't have children.
In a nutshell: amazing resort, top quality, great location and services, excellent food and super super attentive staff.
We will be back once our children are over 4 to try the golf course!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacques Claudel, General Manager at Mazagan Beach & Golf Resort
Responded 7 Jun 2022
Dear Guest, On behalf of all team, we thank you most sincerely for not only taking the time to walk us through your experiences, but for openly sharing your words of praise and your passion for our Resort and its facilities. When reading your very detailed review on TripAdvisor, it is clear that you are speaking with not only passion, the love of our Resort, but also of a wealth of all overall experience. As you mentioned: “ In a nutshell: amazing resort, top quality, great location and services, excellent food and super super attentive staff.” It is always a joy when our guests consider that our staff make them feel special. We are very proud to have a very dedicated and passionate team, who take great pride to serve our guests at all times with the utmost of professionalism and friendliness. It is a pleasure to read that your overall experience was a success and that you enjoyed your stay every moment and I am honored that your words were so full of praise. Please be assured that all your comments and constructive feedback are fully appreciated, and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We truly cannot thank you enough for taking so much time to walk us, and TripAdvisor readers, through your recent experience with us. We appreciate you being such a fine ambassador and we look forward to welcoming you back to Mazagan Beach & Golf Resort as soon as you have the opportunity. Best Regards, Jacques Claudel General Manager
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I booked a four night stay on half board basis in March 2022. I was not aware that following the pre-pandemic the resort may lack in occupancy. The sales information had not been updated, as it still offered a choice of 11 exclusive restaurants, including a shuttle service to and from the Airport and hotel. I hasten to add this was not true. There was no shuttle service or the gastronomic experience. There was only a Al'cart choice of two restaurants and had to pay for private transfer to anywhere. During our stay there was only a occupancy of about 20 rooms out of 500. But I totally understand the predicament of the operator due to Covid, everything was upside down to say the least and I therefore do not hold anything against them. However I had paid my fair in full and had expected the same in return. We had decided to dine outside the resort except on our arrival evening. The staff were left to face the music and I would really commend them for making every effort to make our stay comfortable. The staff are the real 5 star here. I would like to mention ABDELLAH BAHOUCHI and MEHDI in the seafood restaurant "Sel de Mer"who were just superb in every sense of the word " hospitality" truly remarkable attention to service. They carried the flag of this resort on their shoulders and would like to express my thanks for their service and kindness to make us feel at home. I would like to return to this resort to truly experience it's magic and to meet these two gentlemen again. My thanks also to Amal and Najib on reception.
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Date of stay: February 2022
Value
Service
Sleep Quality
Room Tip:Let the Covid go past and check if all restaurants and services are available, before booking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacques Claudel, General Manager at Mazagan Beach & Golf Resort
Responded 15 Mar 2022
Dear Guest, It is truly heartwarming to read your appreciation following your recent visit. I was glad to read that your overall experience in our hotel have been very positive. Please know that your comments have been seriously noted and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We appreciate you being such a fine ambassador and hope to welcome you again soon at the Mazagan Beach & Golf Resort! Warm regards, Jacques Claudel General Manager
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I made a reservation through booking yesterday for 2 adults and one 4yo, breakfast and dinner included. Today, I received an email from the hotel saying that I need to pay extra 195MAD per dinner for my kid. I spent a couple of hours today between a rude, unhelpful hotel agent and booking to try and solve the issue. After many unsuccessful back and forth finally I just wanted to cancel the reservation because I don't agree to pay the made up fees, even if it's 1 MAD. A very helpful agent from booking finally could convince the hotel to not charge me cancellation fees and cancel my reservation. Apparently, the info between booking platform and the hotel's are not synced but It's not on me to bare the consequences even for this small amount. Pay attention when you make reservations, the reservation generated does not reflect what you actually booked. Now I'm stressed and with no plan for my long weekend, I have to look all over again Note: in the photo attached you can see that the price is for 2 adults and 1 child of 4years. After the reservation you receive request by email to pay additional 20e per dinner for the child.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Pereira, Other at Mazagan Beach & Golf Resort
Responded 18 Mar 2021
Dear Guest, It is with regret that we read that your booking experience did not quite live up to your expectations. Let us tell you that you have booked online through our partner the Half Board offer including dinner only for adults, half board for children is extra. Since additional information is not technically possible on the booking.com platform, an information email is systematically sent after confirmation explaining the child half-board policy. We can assure you that we take the comments and requests of our customers very seriously and we do our utmost and no effort will be spared to meet or even exceed the legitimate requirements of our customers. We regret any inconvenience that your booking experience caused and we appreciate your understanding. In any case, do not hesitate to let us know should you chose to plan a future visit, and we will do our utmost to reverse the impressions you had. Kind regards, Sergio Pereira General Manager
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I applaud the management and staff for making my visit to this resort memorable for my family.
From when we entered the resort, we were treated with care and love. I was impressed on how the hotel handled guest in the midst of COVID. They wiped down all the bags entering their facility and had hand sanitizer throughout the property.
My most memorable moment occurred when the chef personally made my son his favorite oatmeal.
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Date of stay: August 2020
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Pereira, Other at Mazagan Beach & Golf Resort
Responded 12 Oct 2020
Dear Guest, Thank you for sharing your impressions of our hotel. It is a pleasure to read that your overall experience was a success. We appreciate your comment and we can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. We look forward to welcoming you back on your next visit, hopefully very soon! Best Regards, Sergio Pereira General Manager
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I confirm the comments already made that this hotel does not meet the standards of a respectable 5* level establishment, especially with an excessive price. The equipment in the rooms is ordinary and without any particular comfort. Our room was very damp with water running down the window panes, we had to leave the windows open to reduce bad smells. The room was prepared for 2 people even though we were 4 people, we always have to call for more linens etc. We took ½ pensions which we regret. During check-in, we were made to understand that you could dine in the à la carte restaurants but the reality is that they push you to order mini burgers and nuggets for your children or you have to pay the full price. price too expensive for a very ordinary quality of food. My daughter was allergic to nuts, I mentioned this every time in the restaurant and took great care to order nut-free dishes. To our surprise, we receive most of the mezzes decorated with nuts; my daughter couldn't eat anything and I had to go elsewhere in town to find another restaurant. Most of the staff are nice but unfortunately lack experience or training. We can feel the great pressure on the staff who are rarely regulated. The worst is that on several occasions during breakfast or dinner, the Hotel Manager with his guests receive all the attention of the staff who run around their table forgetting the other customers who are waiting at other tables . This disturbing and unhealthy spectacle does not seem to bother the Director. I had to shorten my stay at this hotel and find an alternative in Casablanca. In short, neither the quality of services, nor the cleanliness, nor the catering is at the level of a 5* except for the exaggerated price to pay. Waiting for the automatic and repetitive response from the Director as he did for similar comments!!!
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Date of stay: October 2023
Value
Location
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Si vous pouvez éviter cet hôtel sera mieux pourvous à part si vous voulez gacher votre argent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have come several times to the Mazagan Hotel, especially for one-off events or stays,m: For an establishment that positions itself as a 5-star hotel, certain shortcomings in service and organization are difficult to accept and do not justify the high rates charged.
Points of improvement 1. Professionalism in service During my last visit, I was faced with an amazing problem regarding the handling of my luggage at the checkout: rather than offering me an organized luggage service, I was simply asked to drop my suitcase in an unsecured space, without guarantee or receipt. In a hotel of this category, I expected my belongings to be carefully taken care of, stored in a secure room and handed over for a formal receipt. Such approximations tarnish the image of the hotel and give the impression of disorganization.
2. Value for money out of step Although the hotel enjoys a beautiful infrastructure, the current level of service is far from the standards of a 5-star. An impeccable welcome, constant attention to detail and a real effort to meet the needs of clients are expected. Currently, this does not seem to be a priority, which makes the price difficult to justify.
Pros: - Infrastructure and maintenance - View and setting
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Date of stay: November 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All thanks to Kids Club, a high-level staff, for the educational and entertaining activities they provide for children. I would like to thank in particular Mr. Mehfoud for the reception and for fulfilling my request, and Mrs. Iman who always smiles. I would like to thank very much Miss Nasima, the babysitter, who took care of my daughter throughout the week of Eid Al-Adha, who is 18 months old and requires special and careful care. I traveled to Tangier for two days and Nassima took good care of my daughter, so I was reassured that she was with her, and every hour I made a video call to her so that I could check on my daughter and find that she was very enjoying herself with her. Nassima followed all my instructions in terms of the child’s cleanliness, eating her on time, and taking naps. Thank you so much, Nasima. We hope to see you next year❤️
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacques Claudel, General Manager at Mazagan Beach & Golf Resort
Responded 29 Jun 2024
Dear Guest, On behalf of all team, we thank you most sincerely for taking the time to sharing your words of praise. We are very proud to have a very dedicated and passionate team, who take great pride to serve our guests at all times with the utmost of professionalism and friendliness. We appreciate you being such a fine ambassador and hope to welcome you again soon at the Mazagan Beach & Golf Resort! Best Regards, Jacques Claudel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The reservations to accommodate corrections is a terrible experience. Our flight has been delayed due to weather conditions and the hotel duration had to be adjusted. The number of guests was incorrect and when confirming reservations, the hotel was charging an outstanding amount of $500 to add a guest even when the original booking that was cancelled had 2 guests and the typo error on the other end entered 1 guest. The room has 2 double beds and hotel says they can't accommodate the other 1 guest? That's ridiculous! I haven't even arrived to the hotel that apparently has great customer service which is why I chose it and here I am already having a bad experience.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jacques Claudel, General Manager at Mazagan Beach & Golf Resort
Responded 26 Mar 2023
Dear guest, Thank you for sharing your feedback with us. Nevertheless, I am deeply disappointed to learn that your booking experience did not quite live up to expectation. The experience you describe in no way reflects the standards of quality and service that each of us strives to raise to the highest level in order to meet or even exceed the expectations of our customers. We hope that the disappointments you experienced, has not marred your overall impression about the Resort, and that you will give us a chance to prove you that it was more an isolated incident, rather than the norm. We can assure you that we will continue to do our utmost and no effort will be spared to keep your trust in us. In any case, do not hesitate to contact us should you chose to plan a future visit, and we will do our utmost to reverse the impressions you had during your recent visit. Yours sincerely, Jacques Claudel General Manager
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Room facilities very outdated Dangerous bathtub handle fallling . Overall, not very clean. Not than much variety of restaurants. The only good option is Budhabar which only few days a week knowing that July is a high season.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Pereira, Other at Mazagan Beach & Golf Resort
Responded 30 Jul 2020
Dear guest, We thank you for posting about your recent experience on Trip Advisor. Nevertheless, I am deeply disappointed to learn that your experience did not quite live up to expectation. In any case, do not hesitate to let us know should you chose to plan a future visit, and we will do our utmost to reverse the impressions you had during your recent visit. Yours most sincerely, Sergio Pereira General Manager
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Food in Mazagan restaurants is quite pricey - although good. Buffet dinner (no drinks included) is 390MAD which is about US$150 per adult. Kids have discount but they charged our 13-year old son full price. Activities- we only used surfing lessons, I think it was around 200MAD per 90mins per person but I dont remember to be honest. Staying in other similar hotels I would say Mazagan is surely nice resort but its not cheap - particularly food is quite expensive.
I have not used their tours either. I think they run a shuttle bus to El Jadida and back a few times daily, but other than that I did not see them promoting tours to other cities. I can also say that in general I found Mazagan services - particularly meals - to be quite pricey.
London, United Kingdom670 contributions504 helpful votes
Wouldn’t even advise this hotel for you
Spent 13 hours without water in the bathroom😃😃
And WiFi is so weak that hardly can communicate with the outer world unless located into the lobby
This hotel is a joke by all means....however, a funny but sad one!
There are more places to choose from in the El Jadida area.
PRICE RANGE
₹14,633 - ₹21,301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mazagan beach hotel el jadida
LOCATION
MoroccoCasablanca-SettatEl Jadida
NUMBER OF ROOMS
492
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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