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Sunset Reef Resort & Spa

Traveller (88)
Room & Suite (15)
Pool & Beach (10)
About
Location
Cleanliness
Service
Value
The Sunset Reef Resort and Spa is a great choice for those seeking relaxation, fun and Mauritian hospitality all in one place. We are located in the north-western coast of Mauritius, at Pointe aux Piments, 13 kms away from the capital city, Port Louis. Pointe aux Piments, being a typical fisherman’s village, offers peace and serenity. It is the perfect address for a holiday escapade and to connect. It has a three Star rating from May 2018.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Quaint
HOTEL CLASS
Reviews & more
72Reviews
107Photos
3Q+A
13Room tips
Traveller rating
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  • 14
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  • 5
  • 6
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Popular mentions
Coming from a hospitality background, I was overall disappointed in the service. The hotel itself is in nice condition, newly built and well maintained. The view from the rooms are beautiful and pool a great size. I would suggest management looks at adding a few more sun
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we went there for a dinner buffet. Lack of variety for a buffet and only dholl and potato for vegetarians. Food was not properly labelled and my vegetarian guests took macaroni with thon because it was not clearly labelled. However, staff was service was good.
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Its is located on the shores of rocky beach, 10 -15 mins away from the best beaches of Mauritius. The rooms are well maintained and there is a reception staff available 24/7. It has a pool close the restaurant and the entire crew of staffs are professional and make an attempt to
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Response from Tina D, Owner at Sunset Reef Resort & Spa
Responded 11 Dec 2018
Dear Valueable guest Thank You for your precious time that you have voted to share your good feedback that will be surely passed on the dedicated team who made your stay memorable. Customers’s feedbacks are taken into great consideration at SSR & Spa to improve and maintain the quality of service for future clients. The team looks forward to see you again with more to offer. Best Christmas wishes to you.
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+2
Stayed there with the family for 10 days. Small hotel, only 26 rooms, and it is very cosy with nice pool area. Breakfast was good and staff was very nice. Hotel has small gym (mostly equipments were broken), but running matt was working. Downsizes were location, only two decent
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Deserved a zero star. Very bad service at the restaurant. Raw chicken was served to me. Very bad and porr quality service. Ask for the wifi code since morning not reveived it. I wont recommend people to come here.
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Response from Tina D, Owner at Sunset Reef Resort & Spa
Responded 14 Nov 2018
Dear valuable Guest, Thank for your feedback. We are deeply concerned about your experience at our resort and wish to apologies for any issues you may have come across. The Hotel has a very strict control of its food production as implemented by our chef who comes from a 5-star environment. This is the first time we are having such concerns and necessary steps to consolidate and ensure the highest standard of service in future. Our policy is that any human error must be corrected on the spot and the guest compensated in an event of our service below expectations. Unfortunately, the opportunity was not given to us to correct the alleged mistake; to that effect we wish to offer you a complimentary lunch with the same menu so that you may experience the true signature of our establishment for more objective judgement.
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What are spa rates here starting from?
We have different packages starting from one hour full body massage from Rs 799. Please contact the spa on 2042500 for further info.Thank you
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Bonjour Il y a transport de L’hotel jusqua l’aeroport non-gratuit. Pour plus d’information, s’il vous plait envoye l’hotel un email pour tout votre questions. Merci
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"Ask for a room not aligned with the road"
"Really don't know. All the rooms have sea view :)"
"Room 123 is excellent"
"Ground floor near to restaurant and pool accessible for old age persons"
"All rooms are very nice."
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123
PRICE RANGE
US$ 77 - US$ 228 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusPamplemousses DistrictPointe Aux Piments
NUMBER OF ROOMS
26
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