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Sofitel Mauritius L'Imperial Resort & Spa

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1,747 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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Reviewed yesterday NEW

I was there in April 2017 with my family (4 pax including two young kids) and we spent a very nice stay. The hotel is now a bit old and some parts would need a renovation (bathrooms) but the family suite we were in was overall very pleasant. The hotel is big and we never felt "surrounded" by other guests,...

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Helpful?
Thank French-foody92
Varanasi, India
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

What a trip... We, eight families had gone to Mauritius for a 6 days 7 nights trip. We stayed three days at Sofitel. The place is good. The staff courteous helpful and very warm. The rooms are spacious comfortable and well thought out (except toilets)... Pluses - •Rooms. •Property •Pool unlike many resorts or hotels is large enough to actually...

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Helpful?
1Thank rajeshkrishan
About Hotel's Favourite Review
Vienna, Austria
Reviewed 2 days ago NEW

I stayed at many Sofitel hotels & resorts, but I regret having booked one for our vacation on island of Maurice. When coming back in the evening with our rental car, we never were asked for any information, we could just enter. Really, anybody could access the property. One day while out in the water, my fiancé and me were...

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Helpful?
1Thank Barbara H
Nairobi Region, Kenya
Reviewed 1 week ago via mobile

I travel extensively - I never write reviews. Booked Sofitel for a business trip that required me to spend the week end - So a bit of a mixed purpose kind of trip. I booked it at a good price on an Expedia 40% 24hours sale, so very affordable. The problem is that if you have been to Sofitel in...

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Helpful?
1Thank 1972Sylvie
DEN HAAG, The Netherlands
Reviewed 1 week ago via mobile

Installations are awesome and the access to the beach make it perfect. If i have yo make a suggestion,it would to better train the staff about the service:i.e some misses in taking the order in the restaurant, or message given to tjz reception that never got to destination. Other than that, the tours proposed ( additional fees) include transport only...

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Helpful?
Thank Soufiane I
Stockholm, Sweden
Reviewed 1 week ago

Second stay at this resort. Not as good as last time but still nice atmosphere and relaxing stay. Kids club staff is friendly but not so active with the children. We asked for a specific room/ block ,in the booking, but was placed in the other part of the building. The main pool is clean and nice. The Japanese garden...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Niklas01
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you indeed for trusting us again with your holidays. We are pleased to learn that you enjoyed your stay at our resort and have taken note of your remarks which will assist us in improving areas that require our attention. We hope to have the honour of your visit again. Kind Regards Antonio Ferreira de Sousa...

Bratislava, Slovakia
Reviewed 2 weeks ago

10 days trip here in Sofitel. Perfect for beach lovers, who do not want to travel on their own. If you want to travel by bus find hotel closer to city. Nearest bus stop is by hilton hotel (next to sofitel). Excluding distance from the nearest life, is this perfect hotel with beatiful garden on both sides (beach/ road). Cleaning...

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Helpful?
Thank Roobyer
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for recommending our hotel and praising our services. We are delighted to learn that your stay has been enjoyable and that our services were up to your expectations. We hope to have the pleasure of your visit again in the not too distant future. Kind Regards Antonio Ferreira de Sousa General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

Great service. Great beach. Great food. This time around was very pleasantly surprised by the outstanding service. Sofitel has an outstanding team under the great leadership of Mr Antonio Ferreira. To name a few: > Mr Kevin Rugjee. Mr Kevin is very gentle and ensuring all the guest needs are attended to; in a very professional and courteous manner >...

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Helpful?
Thank LHR_OP
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you very much indeed for your kind appreciation We are thrilled to learn that your stay has been great and that our services were all up to your expectations. I shall convey your appreciation to our team members who ensured an outstanding service to you and to your family. We hope to have the honour of...

Reviewed 2 weeks ago via mobile

The Moment you get inside hotel, you see beautiful scenic view to take your breath away. Room sizes are good. Bathroom are strangely designed. Food was awesome. You will get Indian servings always available in dinner. Hotel is in the nice village which has nice discotheques available.

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Helpful?
Thank Suman M
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Valued Guest, Thank you for your beautiful review and for letting us know that your stay was up to your expectations. It is always nice to receive positive feedback which encourages us to stay on track. We hope to have the honour of being of service to you again. Yours Sincerely, Antonio Ferreira de Sousa General Manager

Reviewed 2 weeks ago via mobile

I stay here for a few days with the family and found it to be very enjoyable! The staffs was friendly and prices for drinks was very reasonable! Our room was nice and big. However I found it to be a bit dark at night time cos some of the light weren't working or not bright enough! Also we have...

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Helpful?
Thank Ki C
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review

Dear Madam, Dear Sir, Thank you very much indeed for your review. We are pleased to learn that you thoroughly enjoyed the facilities, and the services our Staff provided. Your remarks about the lights in room and the lack of variety of foods that you brought to our attention will be addressed with our Teams. We look forward to the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 

Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Address: Wolmar, Flic En Flac, Mauritius 90517
Region: Mauritius > Riviere Noire District > Flic En Flac
Price Range: ₹ 12,171 - ₹ 26,231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Mauritius L'Imperial Resort & Spa 5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac
Hotel Style:
#5 Family Hotel in Flic En Flac
#6 Romantic Hotel in Flic En Flac
#7 Spa Hotel in Flic En Flac
#7 On the Beach Hotel in Flic En Flac
#7 Luxury Hotel in Flic En Flac
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Mauritius L'Imperial Resort & Spa staff and other travellers.
55 questions
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Questions? Get answers from Sofitel Mauritius L'Imperial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 337, which was quiet. Rooms closer to the bar lounge seemed to be quite noisy during the day (pool) and evening (bar).”
  • King size bedroom on 3rd floor
  • View from the balcony facing garden and ocean
barbarahU6759US, 27 Apr 2017 | Read review
“3rd floor in main building has the best sea view”
Roobyer, 11 Apr 2017 | Read review
“Did not stay at the hotel. Visited only for lunch.”
621dougw, 12 Feb 2017 | Read review
“Rooms on ground floor on the right-hand side have a beatiful view over the garden and sea. Higher floors have better views over the beach.”
452pravint, 22 Jan 2017 | Read review
“Rooms close to pool very conveniant”
gmvzyl, 18 Dec 2016 | Read review
5 of 5