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One World Hotel

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One World Hotel
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1,039 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Kuala Lumpur, Malaysia
Reviewed 6 February 2017 via mobile

The Cinnamon coffee house was crowded as it's still the Chinese New Year week.A lot of companies brought their staffs to have lunch buffet here.Used to come here for lunch and dinner few years ago and we noticed the food quality is not as great as past few years.There was not even "sashimi" at the Japanese counter.Some of the hot...

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Helpful?
Thank rabaah_roszini
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Your feedback has been most valuable, thank you for bringing this to our attention. We are hugely concerned and extremely disappointed to learn that we did not lived up to your previous visits experience. Whilst we can only apologise for your disappointment, please accept our assurance that we have shared and reviewed the issues with the team....

Serris, France
Reviewed 5 February 2017

This hotel offers very good service. Swimming pool. Just near commercial center. Pretty good restaurant Breakfast is really excellent, and give many choices. The cigares caves is a real plus. Pleasant bar

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2Thank Claude-Zhanar
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, You have set the expectations for incoming guests and we will be sure not to disappoint! We do value service highly here at one world hotel and so glad that you picked up on that. It was a great pleasure hosting you and we hope the wonderful memories of your stay will entice you to return. We...

Bangkok, Thailand
Reviewed 29 January 2017 via mobile

Hotel with nice contemporary rooms, all necessary services and a great range of breakfast meals. Very suitable for both business and private stays, although you pay for quality - it is rather expensive.

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Helpful?
Thank Advisor_Miro
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. You managed to excellently describe three of the factors we pride in: our luxurious room, our warm hospitality and our mouth-watering culinary spread concocted by our kitchen experts. Your compliments mean the world to us and will be shared with the team, for such recognition...

japan
Reviewed 29 January 2017 via mobile

I just feel weird about the One World Hotel Periodot Lounge's chinese lady staff why only greet my husband Happy Chinese New Year and don't even greet me even through I was standing beside my husband?! My husband even gave her a red packet and she thank him n totally treat me transparent. This is the 2nd it happen when...

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2Thank viviankylie
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you very much for your feedback. The lack of attentiveness and insensitivity which you have highlighted are deeply regretted. This is certainly not a true reflection of our usual service standards and may we assure you that it was a rare aberration. A note has been conveyed to the respective team for improvements to be made...

Kuala Lumpur, Malaysia
Reviewed 26 January 2017

Check in on 11-13 December, 2016 under the "Family Package" which is cheaper that the normal rate (1 Jr suite connecting to 1 Executive Deluxe Twin). Came to hotel after 3pm there was a long waiting time at counter. The counter had mention that they could not give us a connecting room yet as they are still cleaning the room...

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2Thank Sweetiepieamy
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Firstly, please allow us to express our sincere apologies for the inconvenience caused by the shortfalls in service as you have described. Our intention is to ensure all our guests’ experiences are as comfortable and memorable as possible hence, we are saddened that we were unable to achieve it with you on this occasion. Please be rest...

Reviewed 24 January 2017

Stayed there for a couple of days for a business trip and after a long day meeting this hotel is simply perfect. Perfect to match my cravings for dinner time, need to go shopping as it is connected to a super big mall and lastly I can relax the most. The bedding and pillows where simply the best. the bathroom...

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Helpful?
Thank Bea1229
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing our hotel and making it your home-away-from-home during your recent visit. It is our primary goal to consistently provide superior service and accommodations to all our valued guests. We truly hope that you will have a chance to return to us and would be grateful to be able to welcome you back then!

Copenhagen, Denmark
Reviewed 22 January 2017

The hotel is nice and clean, located around 25km from KLCC, but they have free shuttle service to KLCC. This was my second stay and I enjoyed it a lot. There are some minus things in the hotel which I will write again, since it hasnt been improved since my last stay which was 6 months ago. Negative things: -...

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2Thank nagra2016
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for choosing us as your preferred hotel and for taking the time to share this feedback after your recent visit. We are glad to know that you liked many aspects of your stay here but on the other hand, we regret that we did not impressed you in the areas that you have pointed out...

Perth, Australia
Reviewed 19 January 2017

Most convenient location for shoppers. Direct access to the huge 1Utama shopping complex with its wide array of shops, dept stores, supermarkets and eating spots. Hotel stay, first 5 nights then another 3, was quite pleasant except for the check-in which definitely can do with some extra training. Some proficiency in English should be a requirement for front-desk staff. Pleasant...

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1Thank Sinkok L
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We would like to take the opportunity to thank you for staying with us at one world hotel petaling jaya and for taking some precious time to share your feedback. The team work very hard to ensure our facilities and services are up to expectations and we are happy to note that it reflects in our guests'...

Johor Bahru, Malaysia
Reviewed 18 January 2017

Stayed here for two nights. It's always be our choice of hotel when we have a family trip to KL. Good ambiance, friendly staff. The room was spacious and clean. Love the spread of breakfast, with multi cuisines, to choose from, Local, Chinese, Indian, Japanese and western. Worth to spend your time leisurely to have the breakfast spread. The most...

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Helpful?
Thank zam25
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are indeed committed to the highest quality of hospitality to our guests and truly appreciate your commendation! This is indeed an affirmation and encouragement for us to continue in giving our best. Many thanks for your review and we look forward to many more opportunities of being of service. Until then, all the best.

Perth, Australia
Reviewed 7 January 2017

Stayed at the premier suite on level 22, our very first stay at one world hotel. Will we make a return visit? Definitely. Strengths 1. Expedited early check in conducted by Jennifer in the club floor. Being allowed in our suites by 1130am was a bonus. Helps that hotel was not running full and staff exercised initiative by being flexible....

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3Thank Rafflesia
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to detail your stay experience on Trip Advisor and for allowing us the opportunity to further understand the issues which have made your stay less than perfect. We apologise for the inconvenience and the disappointment you had encountered during your stay with us. As a service-oriented hotel, we have a strong...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: ₹ 6,474 - ₹ 9,156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
6 questions
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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the corner room for privacy”
 of 5 bubbles Skattierin, 14 Mar 2017 | Read review
“if you choose the luxurious one the key is the space in the room & the view. I stayed at 18th floor coz I love both of it.”
 of 5 bubbles mollyv243, 13 Mar 2017 | Read review
“ask for corner rooms if you want total privacy. we stayed in 615”
 of 5 bubbles JohanAmilin, 5 Mar 2017 | Read review
“The suites are very affordable.”
 of 5 bubbles KLbizTraveller, 20 Feb 2017 | Read review
“Ask for east-facing as west-facing is warm in the afternoon.”
 of 5 bubbles sink0kl, 18 Jan 2017 | Read review
5 of 5