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One World Hotel

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978 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

A nice place to stay, especially when the mall is just next door. Their Chinese restaurant offered good food. The lunch buffet is superb, especially the Japanese corner. Was here for one day seminar and dinner function, the hall can accommodate 500 pax, everything is well managed.

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Helpful?
Thank julie7088
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We always aim to surpass expectations, but it is fantastic to hear when we truly deliver! So pleased to have made such an impression, and will be sure to keep our standards as high. Please don't wait too long to grace us with your presence. Till then, best wishes.

Bangkok, Thailand
Reviewed 1 week ago via mobile

I have always relied on this hotel for its consistent 5-star service. The furnishings are rather dated but the service isn't. It's placed right next to a popular mall, perfect for short stays and families with children. The hotel staff, respectful and efficient. I will definitely come again.

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Helpful?
Thank Khunmel
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We are humbled and grateful beyond words for your kind commendation. Our diligent team work really hard to make your stay flawless and your acknowledgement of their effort is much appreciated. Looking forward to the pleasure of your return and we promise to serve you with equal gusto and bonhomie! Until then, best regards.

Malaysia
Reviewed 1 week ago

Service during check in and out was luke warm, not friendly, cold. would have appreciated some personalised service and warmth from the reception. it was fast though. the corner room was reasonably sized, cold air cond. clean, big bathroom with separate bathtub and shower. lots of plug points, usb point. great new TV, there are pre loaded movies but we...

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Helpful?
Thank mg8485
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your review which I must say we are disappointed to note, as the hotel prides itself on offering exceptional service and we are saddened that you did not find this to be your experience. Your feedback is utmost important to us therefore, please rest assured that we have taken on board the highlighted concerns...

Sri Lanka
Reviewed 2 weeks ago

This place has the best staff ever. I didn't stay long in the hotel or explore it around but for the times I spent there the staff was well mannered polite and very punctual. The rooms was very comfortable and value for money.

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Helpful?
Thank Lordchia
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, What a wonderful review - many thanks! Your kind words have created a big smile on our faces and encourages us to keep on doing what we are doing! Sincerely hope you will stay with us again during your next visit (which is hopefully soon)...

Singapore, Singapore
Reviewed 3 weeks ago

The room excellent. Been here at least 3 - 4 times a year. We fall in love with the embience and the surrounding on our first step in the hotel. We'll sure come back to stay at this hotel in near future.

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Helpful?
Thank norrahimm
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, What a wonderful review - many thanks! Knowing that our guests leave happy is the greatest compliment we can get! Your feedback motivates us to continue doing our best for every guest and we look forward to welcome you again and again and again...

Singapore, Singapore
Reviewed 3 weeks ago

My stay at the One World hotel in October was indeed a very pleasant surprise. The rooms are new, modern and comfortable. Service was good. The breakfast and the lunch buffet was excellent...great quality and range. It is also very convenient as it is located next to a good mall, One Utama. Overall stay very good and highly recommended.

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Helpful?
Thank nicklimhm
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your wonderful review! Our team pride themselves on great guest service and reviews such as yours are great to read. Ensuring all our guests to have a splendid time with us is our first priority and we are very happy to hear that you are pleased with the facilities , location and of course...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

This is a 5 star hotel with a 6 star service. Upon checkin, I was immediately upgraded to executive deluxe room with no extra charge. Check in is fast and swift. The room is big and comfortable. It even show my name in the TV screen and show all the relevant services available like shuttle service timing and discount offer...

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Helpful?
Thank rayap72
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for your wonderful review! We are always pleased to receive acknowledgement of such a positive nature. It is truly rewarding o know that all our effort and passion gets such recognition. So glad that you have found your way to us and we hope for many returns! Until then, take care and be well.

sydney
Reviewed 3 weeks ago

Almost comical how badly this place is run. Paper thin walls means you can hear conversations in the next room. Check in takes forever, room service is booked through a clunky TV for no reason. Housekeeping let themselves in without knocking. Even the internet password is annoying.

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Helpful?
Thank ljw99
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, We welcome all feedback as we utilise it to constantly improve and evolve the service and facilities we have to offer. Please be rest assured that we have taken on board the comments and addressed them with the relevant departments. We’d be very happy if you decide to revisit again and we'll do our best within our...

Reviewed 3 weeks ago via mobile

Best hotel in petaling jaya area with access to One Utama Shopping Mall and best chilling area bar at rooftop area near the hotel. The breakfast buffet is the best with multiple choices continental and local dishes.

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Helpful?
Thank SuperFly L
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Thank you for the great review! Your kind words have created a big smile on our faces and encourages us to keep on doing what we are doing! Sincerely hope you will stay with us again during your next visit (which is hopefully soon)...

Singapore
Reviewed 3 weeks ago via mobile

5 star hotel. Service is good, can be better. Room is comfortable and clean. Bed a little hard for me. Good choice of free movies. USB charger points. SAFE, super convenient, connected to 1U , a great shopping mall and cinemas, food. The buffet breakfast and dinner were excellent, big spread and quality. Everything you need when you are away...

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Helpful?
Thank singrish
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review

Dear Valued Guest, Greetings from One World Hotel Petaling Jaya! It is always a pleasure to hear from happy guests and to know that you found our establishment worthy of recommendations. A stay above and beyond the expectations of every patron is what we aim to curate with every check-in and we are glad we managed to achieve it with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 

Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: ₹ 7,128 - ₹ 10,454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya
Hotel Style:
#2 Business Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from One World Hotel staff and other travellers.
5 questions
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Ipoh, Perak, Malaysia
Daytona Beach, Florida

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Questions? Get answers from One World Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, go for the Deluxe or Executive Deluxe rooms”
 of 5 bubbles VincTeo, 5 Dec 2016 | Read review
“side rooms bigger and quieter”
 of 5 bubbles mg8485, 26 Nov 2016 | Read review
“They never ask. ”
 of 5 bubbles norrahimm, 17 Nov 2016 | Read review
“Its surrounded by construction so goodluck”
 of 5 bubbles ljw99, 15 Nov 2016 | Read review
“Family rooms are a good choice for those travelling in 3-4.”
 of 5 bubbles Wyenling, 13 Nov 2016 | Read review
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