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Eastin Hotel Kuala Lumpur

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Eastin Hotel Kuala Lumpur
Eastin Hotel Kuala Lumpur
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558 Reviews from our TripAdvisor Community

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Showing 518: English reviews
Auckland, New Zealand
Reviewed 5 days ago NEWvia mobile

Poor sound proof. You can hear noises and from adjacent room. Called from desk but nothing was done and the noise went till 3 am. The CNY muaicalong the corridor is annoying and is repeatative and loud in the eraly morning. Phone was not working in the first 2 days.. Was given a bottle of drinking water which is soap....

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Helpful?
Thank KC A
Reviewed 3 weeks ago

Value for money because of spacious room, helpful staff, nice breakfast, nice pool & gym. I'm impress because this hotel provide complimentary activities every day for example going to flea market at Mont Kiara on Sunday. Beside that, they also provide shuttle bus to Genting Highland. I also notice there's LRT Station next to this hotel (about 150m distance). I'm...

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Helpful?
Thank Cynthia J
Malaysia
Reviewed 3 weeks ago

Location is fine if own drive, food is good (for breakfast), Chinese restaurant's food is delicious ( i had only have chances to tried 2 restaurants' even there are others restaurants in this hotel). Swimming pool is clean, big enough for my family with 2 kids, but pool towels have to get from 3rd floor gym center (swimming pool is...

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Helpful?
Thank 18koh
Johor Bahru
Reviewed 4 weeks ago via mobile

Stayed at eastin deluxe R1529. Front desk staff was very helpful to resolve some difficulties during check in after i booked using online booking. Room was value for money, and all staffs are very pleasant from front desk, cleaning and others. Will always come back here.

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Helpful?
Thank MohdRoslan
Kuala Lumpur, Malaysia
Reviewed 5 weeks ago

the room is large and all things one need as a business traveler is available with a touch of class. the cleanliness of the room, toilet and hotel surrounding is perfectly clean. service is good and staff are attentive. the complimentary shuttle could be more accommodating if they have more flexible hours and booking restrictions.

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Helpful?
Thank Nicklim69
Kuala Lumpur, Malaysia
Reviewed 16 December 2016

This is located at Petaling Jaya and it's at Philoe Damansara near the Star office. There are events here and the place is nice with reasonable facilities. The location is not so good before office hours and after office hours due to the jam

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Helpful?
Thank joanadventure
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear joanadventure Thank you for your post and for choosing to stay at our hotel . I look forward to welcoming you back the next time your travel plans bring you back to Kuala Lumpur. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Reviewed 14 December 2016

Room is overall decent. Took a king sized room, with pantry, walk in wadrobe, living room area, bed and bathroom. Bathroom had standing shower and bath tub, but bathtub wasn't really clean. Overall decent. Worth the priced paid still. Location wise not really good. Cab driver had problems finding the entrance to the place, ended up missing the entrance and...

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Helpful?
Thank Kimberly E
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Kimberly E Thank you for choosing Eastin Hotel Kuala Lumpur and taking the time to tell us about your stay. I have taken note of your comments which will be passed on to the department concerned for immediate action . We hope to welcome you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Johor Bahru, Malaysia
Reviewed 13 December 2016

Nice room and quiet. Felt peaceful with not much traffic (may be because of weekend). Friendly staff pointed out a convenience store nearby the hotel building to cut the trouble of driving to look for some food for the stomach as I was check in late.

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Helpful?
Thank ong c
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear ong c Thank you for staying with us and posting a review. We are happy to hear you enjoyed our location . We hope to welcome you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Kuala Lumpur, Malaysia
Reviewed 8 December 2016

Stayed for 3D2N during weekends . Loacated at Philleo Damansara and near Pusat Asasi UIAM is my prefer hotel since near to my daughter college university . The hotel is huge with friendly staff . The room is spacious , clean and comfortable . Breakfast and WIFI very good . Love the gym and swimming pool . No much shops/cafe/eating...

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Helpful?
Thank wazaruha
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear wazaruha It is always great to hear such positive feedback regarding our services and facilities. I certainly appreciate your comments as it is an important indicator to know that we are providing the best services to our guests. We look forward to welcoming you back again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur

Bangkok, Thailand
Reviewed 7 December 2016

This is a hotel with many plus points ...professional Front Desk, very helpful Front Door, nicely sized rooms, comfortable bed, great bathrooms with plenty of amenities, strong wifi signal throughout the premises ....but .. the place was full of SCREAMING PUSHY RUDE CHINESE ! Maybe your General Manager should pay a bit more attention to the Lobby area when the...

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Helpful?
Thank Michael P
Jane S, General Manager at Eastin Hotel Kuala Lumpur, responded to this review

Dear Michael P Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve future experiences. We sincerely regret any inconveniences you experienced . We do have a separate area which is normally reserved for leisure groups . Unfortunately , on that day there was a spill...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure. ... more   less 

Additional Information about Eastin Hotel Kuala Lumpur

Address: 13 Jalan 16/11 | Pusat Dagang Seksyen 16, Petaling Jaya 46350, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: ₹ 4,229 - ₹ 5,388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Eastin Hotel Kuala Lumpur 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Eastin Hotel Petaling Jaya
Doubletree Petaling Jaya
Hotel Style:
#3 Business Hotel in Petaling Jaya
#3 Best Value Hotel in Petaling Jaya
#4 Luxury Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Eastin Hotel Kuala Lumpur staff and other travellers.
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Questions? Get answers from Eastin Hotel Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spacious room”
 of 5 bubbles , 13 Dec 2016 | Read review
“Suite room big and felt comfortable”
 of 5 bubbles ongc312, 12 Dec 2016 | Read review
“choose facing to jungle ... nice sunrise”
 of 5 bubbles wazaruha, 7 Dec 2016 | Read review
“Go somewhere else”
 of 5 bubbles 366jacl, 29 Nov 2016 | Read review
“level 13 is smoking floor so stay under it or WAY ABOVE it. level 14 has very strong smell of cigarettes all day long.”
 of 5 bubbles G8189YCstephaniel, 5 Nov 2016 | Read review
5 of 5
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