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Eastin Hotel Kuala Lumpur

Traveller (356)
360
Panoramas (15)
Dining (64)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Eastin Hotel Kuala Lumpur hotel is a business class hotel of international standards. Situated strategically on Jalan Damansara, an upmarket location nestled conveniently within the vicinity of golf courses, shopping malls and office buildings, it is designed to suit your needs as a business or leisure travelers. Enjoy the warm Eastin hospitality and experience our passion for efficiency and service excellence. Catering to an array of travelers and corporations, we provide an unparalleled experience coupled with efficient services, amenities and facilities to fulfill the needs of our much valued guests. Our room is more than just 'deluxe,' it is a well designed, contemporary home with warmth, ultra modern facilities and glorious space to greet you. With a combination of warm hospitality, you also get a sense that you have reached the one place where business becomes a pleasure.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
846Reviews
660Photos
9Q+A
100Room tips
Traveller rating
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  • 28
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Popular mentions
The staff were very hospitable and accommodating. The room and sheets were clean. The amenities were well clean and user friendly. The breakfast buffet spread was nothijg short of amazing, the wait staff were very friendly as well. Would definitely come back again!
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Response from Jane S, General Manager at Eastin Hotel Kuala Lumpur
Responded 6 days ago
Dear Grace L We are delighted you were comfortable in our care and our services and facilities met your expectations . We thank you for staying with us and we look forward to welcoming you again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
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Overall good, area need improvement, food from the cafe need to be improved. Parking waever need to be simplify. Deposit should be one fix rate, not adding up daily, currently is 150/night, if I stay for 10 night it is going to be 1500, it should be 150 for no matter how many
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Review collected in partnership with this hotel
Response from Jane S, General Manager at Eastin Hotel Kuala Lumpur
Responded 6 days ago
Dear Roving58916005937 Thank you for your post and for choosing to stay at our hotel . The deposit is common practice in most hotels and is taken on the total number of nights stayed . Parking charges for in-house hotel guests are free of charge . The parking ticked needs to be verified at the Front Desk each time you park and required to come in and out of the hotel.. I do apologise if this was inconvenient for you . I look forward to welcoming you the next time your travel plans bring you back to Kuala Lumpur. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
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After a long intercontinental flight it was nice to get into the room upon arrival rather than wait for the normal check-in time in the afternoon. The room was large and well equipped with a comfortable bed. The one complaint was that the windows could have been better
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Response from Jane S, General Manager at Eastin Hotel Kuala Lumpur
Responded 6 days ago
Dear Devendra R First of all I would like to thank you for affording us the opportunity to know and understand your experiences and perspectives. I have shared your feedback with the team for improvement in the area mentioned . We do apologise for any inconvenience caused . Look forward to being able to welcome you back soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
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Stayed a night,late check in as came directly from airport. Upgraded us to a bigger executive room. Service good,smooth check in/out. Previously stayed here a few times, BIG improvements needed on in house movie channels,seriously not enough for those whose staying/enjoying the
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Response from Jane S, General Manager at Eastin Hotel Kuala Lumpur
Responded 6 days ago
Dear Sherbird171 Thank you reviewing your recent stay with us . Your comments on our in-house movie channels 29 in-house in total together with 4 music channels have been noted . I am happy you were satisfied with our service and enjoyed your stay at the Eastin Hotel Kuala Lumpur . We look forward to welcoming you back soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
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your hotel room are not clean enough. still have the dust and u and i found several hair that might belong from previous tenant. by the way, your customer services and food is excellent. fkshjruhkjfvsvuihkrjuhkjevjkscuerkjfv
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Review collected in partnership with this hotel
Response from Jane S, General Manager at Eastin Hotel Kuala Lumpur
Responded 2 weeks ago
Dear Compass34521088138 Thank you for sharing your comments following your recent stay at Eastin Hotel Kuala Lumpur . We are delighted you have rated our customer service and food as excellent . In areas that you have mentioned, I will be sure to pass this on to my team for points of improvements. We look forward to welcoming you again soon. Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorEastin Hotel Kuala Lumpur
The Eastin Deluxe at the Eastin Hotel Kuala Lumpur
Professional photo exclusively commissioned by TripAdvisorEastin Hotel Kuala Lumpur
The Eastin Deluxe at the Eastin Hotel Kuala Lumpur
Professional photo exclusively commissioned by TripAdvisorEastin Hotel Kuala Lumpur
The Executive Deluxe at the Eastin Hotel Kuala Lumpur
Professional photo exclusively commissioned by TripAdvisorEastin Hotel Kuala Lumpur
The Eastin Deluxe at the Eastin Hotel Kuala Lumpur
Professional photo exclusively commissioned by TripAdvisorEastin Hotel Kuala Lumpur
The Deluxe King at the Eastin Hotel Kuala Lumpur
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12345660
Dear Guest I am sorry we don't provide this service at the Hotel . Access to East Malaysia is normally by air . However , if you mean the east coast of Malaysia , there are many travel agents in Kuala Lumpur who provide this service and are listed in Google , Yahoo websites . Hope this information helps. Regards The Management Eastin Hotel Kuala Lumpur
1 vote
Any supermarket or restaurant nearby?
I wish to highlight that the nearest shopping mall Tropicana City Mall is 2km away and for the convenience of hotel guests we have complimentary prescheduled shuttle services departing at regular intervals to nearby train stations as well to shopping malls . In the Mall you will find a supermarket to serve your needs . We do have restaurants in the vicinity surrounding the hotel (Phileo 1 and 2) . Just ask our Concierge for a map giving you details of the restaurants . Warm Regards Jane Suppiah General Manager Eastin Hotel Kuala Lumpur
1 vote
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what extra entitlements are give with Executive/Club rooms
Sorry I didn't book that type of room. Best you check their website or contact them.
1 vote
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Hi, it will be around rm10 to rm17 by using meter cab TQ
0 votes
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15 minutes dear
0 votes
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12
"Higher floor is quieter."
"Family rooms are great. A king size bed and 2 twin bed. Great for a family of four or even five."
"dont book the smoking rooms if you can make yourself go downstairs to the lobby/ poolside to smoke."
"pool facing rooms like mine are better"
"Best stay in Petaling Jaya"
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PRICE RANGE
US$ 50 - US$ 81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eastin hotel petaling jayadoubletree petaling jaya
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
388
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