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Sunway Resort Hotel & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 200*
US$ 117*
Great Deal
US$ 144*
US$ 144*
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Sunway Resort Hotel & Spa
Sunway Resort Hotel & Spa
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1,765 Reviews from our TripAdvisor Community

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There are newer reviews for Sunway Resort Hotel & Spa
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Showing 1,578: English reviews
Riyadh, Saudi Arabia
Reviewed 24 April 2016 via mobile

This place is so much fun for the whole family , but you need to check the weather forecasts before booking. You will enjoy your time, I recommend 3-4 nights stay to cover the whole resort and theme park. Service was good. Food was good too. Crowded on weekends.

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Helpful?
2Thank Abdulrahman A
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Abdulrahman A, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best Regards, Jerry Gan General Manager

Perth, Australia
Reviewed 23 April 2016

Excellent Hotel And Very Helpful Staff. Very Happy. Rooms very clean and the ambience is second to none. Having a room on the 19th floor gave beautiful views to the city and the theme park. The staff in the Club Lounge were always ready to help with a smile.

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Helpful?
Thank NinaDipak
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear NinaDipak, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager

Johor Bahru, Malaysia
Reviewed 23 April 2016 via mobile

Had a wonderful stay, Mrs Irma was such a humble and friendly person she gave us the best through out the stay! Love the ambience of the hotel! Would definitely come back again! And knowing Mrs Irma whom is one of the best hotel staff I have seen would definitely come back! Hotel breakfast is one of the best buffet...

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Helpful?
Thank Nandhini R
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Nandhini, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager

Reviewed 23 April 2016 via mobile

We stayed there for 4 nights in april 2016, hotel is build larger than life , entrance is good and lobby very spacious , neat n clean with traditional design hues. We stayed at presidential suite and room was larger than life. Next to hotel is upmarket pyramid mall and ofcourse lagoon park is attraction and is worth every single...

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Helpful?
Thank Rajesh B
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Rajesh, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager

Edinburgh
Reviewed 20 April 2016

The staff at this hotel are well equipped to deal with your every requirement politely and with a welcoming smile. My wife stayed in this hotel shortly after having minor surgery on her foot. The Hotel Manager went out of his way to ensure her stay comfortable and personally ensured she was well taken care off. The hotel itself is...

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Helpful?
Thank EdinburghIain
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear EdinburghIain, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager

Bangladesh
Reviewed 18 April 2016

What to say about this hotel, this was my second time, i really like the general ambiance, love the room, i was on the 21st floor - with a very nice city view, love the service, love the breakfast, love the location, just next to a shopping mall. Once you step in the hotel, you can fell you are on...

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Helpful?
Thank ViraJ D
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear ViraJ D, Thank you for choosing Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us. We appreciate your continuous support and we hope to welcome you again. Have a pleasant day ahead. Best regards, Jerry Gan General Manager

London, United Kingdom
Reviewed 16 April 2016 via mobile

I simply love this hotel.Thank you for a most enjoyable stay at your wonderful hotel. Perhaps the best part of the sunway resort hotel experience is your amazing staff Mrs Irma Agil,Thank you so much.I had the marvellous view of Sunway Lagoon Theme Park,and i love the hotel's swimming pool. I will definitely come back to Sunway Resort again and...

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Helpful?
Thank farha a
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Farhanaz, Thank you for choosing to stay with Sunway Resort Hotel & Spa. We are delighted to learn about your wonderful staying experience with us and we hope to welcome you again soon. Thank you once again and have a pleasant day ahead. Best regards, Jerry Gan General Manager

Hong Kong, China
Reviewed 16 April 2016

It was my first time in KL on business. My company helped me book this Sunway Resort Hotel & Spa. At arrival, it seems very luxurious, a typical 5 star hotel. The have a grand entrance and lobby. I was expecting a very grand room as well but to my surprise, it was very average, if not very old. It...

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Helpful?
Thank Ray L
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Ray, Thank you for choosing to stay with us. Please accept our apologies for not having met your expectations. While taking note of the areas for improvement, we are pleased that your overall experience was good. We do hope that we will be able to welcome you again to ensure you have a wonderful stay with us in the...

Reviewed 15 April 2016

This Hotel Resort impresses at first sight. The Entrance Area, Reception everything blows you away. Also Room, i had a Std. Room was very nice at first view. However i had a electric issue, my lights in the room went on, off like controlled from a ghost. I didn't bother really, and informed the reception of this issue, prior I...

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Helpful?
Thank Andreas M
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Dear Andreas, Firstly, thank you for choosing to stay with us. We thank you for your valuable feedback and we take note on the areas for improvement. Please accept our sincere apologise for the unpleasant experience you had with us. We would really appreciate if you could drop us an email at mtguestrelations@sunwayhotels.com, so we able to connect with you...

Singapore, Singapore
Reviewed 15 April 2016

Stayed one night for work as my company's office is in the Pinnacle building nearby. Hotel room is decent and very spacious but a bit dated especially the bathroom. Air conditioning did not seem to work so well, had difficulties falling asleep even at the lowest setting as it felt too warm. There were a lot of tourists when I...

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Helpful?
Thank getcrimpy
SRHS_FO, General Manager at Sunway Resort Hotel & Spa, responded to this review

Thank you for choosing to stay with Sunway Resort Hotel & Spa. We sincerely apologize for the unpleasant experience you had and will work on the areas mentioned to better our services. We do hope that we are able to welcome you again to ensure you have a wonderful stay with us in the near future. Thank you once again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sunway Resort Hotel & Spa is one of Kuala Lumpur’s most iconic 5-star hotels, situated within the sprawling integrated resort of Sunway City. The Hotel is located next to Sunway Lagoon theme park and connected to the massive Sunway Pyramid shopping mall, seamlessly integrating facilities for easy, within the minute walking-access, to a multitude of leisure and business services. On arrival, the Hotel’s dramatic neo classical façade welcomes guests to superlative features and thematic architectural designs, sheltered by towering minaret glass domes and a main driveway that boasts monumental sculptures of deer being pursued by a Malayan tiger and two life-size elephants stand guard; with a profusion of fountains and captivating oasis of water features. The Hotel’s 441 guestrooms and suites are equipped with complimentary Wi-Fi and other modern conveniences. Most guestrooms have theme park views or the resort's skyline; some provide balconies with an opportunity to walk out to the lush tropical gardens. Facilities within the hotel include an expansive free-form landscaped swimming pool with cascading waterfalls, a Balinese-inspired Mandara spa, a fitness centre, an all-day dining restaurant, a lobby lounge and several independently-operated Chinese, Thai and other speciality restaurants. Located adjacent to the Hotel are Sunway Pyramid Convention Centre, 170 food and beverage outlets and over 900-retail stores in the shopping mall, and two additional hotel towers with Sunway Pyramid Hotel and Sunway Clio Hotel. ... more   less 

Additional Information about Sunway Resort Hotel & Spa

Address: Persiaran Lagoon | Bandar Sunway, Petaling Jaya 46150, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Price Range: ₹ 7,240 - ₹ 12,476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunway Resort Hotel & Spa 4*
Number of rooms: 441
Reservation Options:
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Also Known As:
Sunway Resort Hotel And Spa
Sunway Hotel Petaling Jaya
Hotel Style:
#3 Luxury Hotel in Petaling Jaya
#4 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
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Questions & Answers

Here's what travellers have asked, with answers from Sunway Resort Hotel & Spa staff and other travellers.
41 questions
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Questions? Get answers from Sunway Resort Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm hope the room got add more mineral wAter for the parents , guess by today”
Liew7337, 22 May 2017 | Read review
“Although the view to the Lagoon is pretty the other side is quieter.”
Bethersinoldmke, 18 May 2017 | Read review
“Family package room”
rubidean, 16 May 2017 | Read review
“large rooms with excellent views, the water lagoon within the compound and huge shopping mall comprising several intl brands worth visiting”
nasser20172017, 2 May 2017 | Read review
“Get a junior suite or larger for kids”
summerbeatson, 18 Apr 2017 | Read review
5 of 5
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US$ 117* /night
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Expedia.comUS$ 144
Orbitz.comUS$ 144
AMOMAUS$ 200
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*Disclaimer
Prices are for 1 room, 2 adults
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