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Citadines Uplands Kuching

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Traveller (235)
Room & Suite (270)
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Overview
Hotel website
No 55 Jalan Spg, Kuching 93300 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Citadines Uplands Kuching
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Hotel deals
Reviews (507)
Filter reviews
472 results
Traveller rating
158
217
70
13
14
Traveller type
Time of year
LanguageEnglish
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158
217
70
13
14
Show reviews that mention
All reviewsshopping mallapartment hoteloverhead bridgeone bedroom apartmentbedroom premierthe ground floorswimming poolmicrowave ovenliving roomwashing machineserviced apartmenthome away from homebasement parkingaccess cardstayed for nightscomfortable staya great place to stay
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1 - 5 of 472 reviews
Reviewed 4 days ago via mobile

the staff are really awesome Jane rozaimi and the other were so lovely.... great experience and its a 5 star facility for sure... especially with the great hospitality...... we came as a group of 50, the housekeepers we also awesome.... well done guys iam sure...More

Thank jared d
Hotel's Favourite
Reviewed 28 June 2018

Smooth check in & check out. Efficient & helpful staff. Room, bathroom & kitchen area are clean. Washing machine very useful indeed.Nice swimming pool and gym. Good location. Convenience store just downstairs.

Thank BethLeo
Response from LiawMayChoo, Manager at Citadines Uplands KuchingResponded 5 July 2018

Dear BethLeo, thank you for your review and perfect score. We are delighted you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to see you again soon. Warm Regards, Liaw May Choo - Assistance Residence Manager

Reviewed 2 weeks ago

Generally having meeting at the conference room here. - Poor audio system. - Parking fee is crazy expensive, and they can't even provide receipts for payment ! - Recently they even us to collect the mic rechargeable battery from level 2 (conference room is at...More

1  Thank Eno9380
Response from LiawMayChoo, Manager at Citadines Uplands KuchingResponded 1 week ago

Dear Eno9380, thank you for your time writting this feedback to us. I have noted your observations and please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may...More

Reviewed 2 weeks ago

If you're thinking to use this for business functions, please don't bother. the hotel staff are nice but the management is not. We have been using their place regularly and yet we're not treated decently. They wouldn't think twice on cancelling your reservation or relocate...More

Thank KelvinfromBorneo
Response from LiawMayChoo, Manager at Citadines Uplands KuchingResponded 1 week ago

Dear Valued Guest, Thank you for sharing your feedback about your experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where...More

Reviewed 4 weeks ago

This hotel/serviced apartment is located at a relatively good area. The Spring Mall is just across the road, via a overhead bridge, and there are a several eating places beside the hotel. The building is attached to a tiny shopping complex. There are a couple...More

Thank Keith L
Response from LiawMayChoo, Manager at Citadines Uplands KuchingResponded 1 week ago

Dear Keith L, thank you very much for taking your time to write us this review. We are delighted you enjoyed your stay. Our serviced residence provides complimentary continental breakfast with a few addition of hot dishes. We have forwarded you feedback to our contractor...More

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About
Description
Set in the culturally rich city of Kuching, CitadinesUplands is located in the prime location of Jalan SimpangTiga, a hub for education and local federal governmentadministration offices. Across is ...More The Spring ShoppingCentre, one of the largest shopping malls in EastMalaysia, and this strategic location provides a quick10-minute drive to the Samajaya Free Industrial Zone. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
215
Price range
US$ 46 - US$ 70 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Uplands Kuching Sarawak
Location
Malaysia > Sarawak > Kuching
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
215
Price range
US$ 46 - US$ 70 (Based on Average Rates for a Standard Room)
Also Known As
Citadines Uplands Kuching Sarawak
Location
Malaysia > Sarawak > Kuching
Photos
Traveller (235)
Room & Suite (270)
Pool & Beach (24)
Dining (10)
Amenities (23)
Family and Play Areas (4)
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Questions & Answers
Ask a question
Denniswon
13 November 2017|
AnswerShow all 2 answers
Response from Denniswon |
what happen?
0
Votes
Ambassador270075
14 September 2017|
AnswerShow all 3 answers
Response from Matiin | Reviewed this property |
Yes it's okay, if you're traveling with a family of three, a one bedroom apartment is sufficient. Rooms are spacious enough & can accommodate an extra bed.
0
Votes
beltrix230
24 March 2017|
Answer
Response from Thebudgetbeauty | Reviewed this property |
It does say to wear appropriate swim wear for hygiene purposes. But everyone was wearing their clothes into the swimming pool.
0
Votes
Room Tips
"not for business"
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"Swimming pool and Gym is on the 3rd floor. If you want the convenience, choose rooms on the 3rd floor."
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"Rooms facing to the main road and higher floors are better. Middle apartment are larger and spacious"
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"Newspaper or some magazines about Kuching placed in the room would be nice."
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