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Hilton Kuching

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1,456 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 September 2015

We arrived around noon and the room was not ready. Sabrina at Reception ensured that our room is ready as soon as possible and even upgrades us to a suite. The suite is amazing. Huge and with view of both sides of the hotel. Room service can be a little slow at times, but perhaps it was because of the...

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Helpful?
Thank Nazri_Hendra
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for your kind review. We are pleased to hear you enjoyed your stay and will let Sabrina know that she has contributed to your pleasant experience. We greatly appreciate your gracious comments. We have noted your comment about the delivery speed of our room service and have brought it to our F&B team's...

Shah Alam, Malaysia
Reviewed 3 September 2015

I stayed for 3D 2N. Originally my room was deluxe type, but during check in the CSA staff told me that the room was not ready. She upgraded my booking to level 10 and gave me 1027, smoking floor though I am not smoking. She apologized several times. But as for me, I was in cloud nine already, by simply...

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Helpful?
Thank AcanMalai
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from the Hilton Kuching. Thank you for your kind review. We are delighted to know that you had an enjoyable stay. My team works hard to deliver the best personalised service in order to enrich all our guests' stay experiences. It is very rewarding for them to receive your generous compliments and to know that you have had...

Southampton, United Kingdom
Reviewed 1 September 2015

Once again a good stay here. Great location in the centre of town close to shops, food, bars etc and close to the airport (20 mins). The hotel is a little old but well kept and I'm glad that wifi is now free. Pool and gym are a little dated but the restaurants and breakfast set up is still good....

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2Thank Jamsimsafc
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. We are extremely glad to have you back and thank you for choosing to stay with us again. We sincerely appreciate your support. We are delighted to hear that you have had a good stay at our hotel. Thanks for your review and sharing your experience. We look forward to your many more visits. With...

Kuala Lumpur, Malaysia
Reviewed 1 September 2015

Loved the location of the hotel. Executive suite was very specious. Price for room was within the standard rate. Value for money. Great selection of food for breakfast with a great view of the waterfront. I recommend the suite room...very spacious indeed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Yazeed D
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. It was our greatest pleasure to have you stay with us and we appreciate the opportunity to service your travel needs while you were in Kuching. Thank you for your feedback. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton

Sydney, Australia
Reviewed 1 September 2015

We stayed at the Hilton Kuching twice, before and after a trip to Batang Ai. I believe It is the best located Hotel in Kuching, and in terms of quality its in the top 3. We stayed in a Executive Room on the 11th floor, facing the River. The room was massive, with a huge King Size bed, floor to...

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Helpful?
Thank MJG00775
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and that our team took good care of you. We apologize for the inconvenient smell of smoke during your stay; our team is actively taking steps to freshen our guestrooms and corridors....

Penang, Malaysia
Reviewed 31 August 2015

Shower pressure is too low, hopefully it can be rectify when my next stay in Kuching.Overall is good except fitness centre under repairing but the temporary one's i feel is dissatisfied. Exhaust fan in the restaurant is quite bad during having a breakfast.. too smoky..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Eng Pin Ben L
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. Our maintenance team has looked into the issues highlighted. Thank you for bringing them to our attention. We look forward to welcoming you back to the hotel. With warmest regards, Jon Warmington General...

london
Reviewed 30 August 2015

Stayed at the Hilton for 7 nights and was very fortunate to have a river facing view. Only 15 minutes from the airport (MYR26). Pros: Centrally located; large rooms; tea-making facilities; fluffy towels. Cons: Lighting in room is quite dim; bathroom needs updating; cafe service slow. Very near to Top Spot food court.

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Helpful?
Thank yvonnecar
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warmest greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear that you find the location of our hotel central. We have noted your comments on the areas of concern and will be working to improve our facilities and services. We hope you will return to Kuching and we look forward...

Reviewed 30 August 2015

I had a week in and around Kuching and due to certain hotels being fully booked on certain dates, I ended up staying at three different properties - the Hilton, Hotel Ranee and the Village House. Each had positives and negatives - I will try and write the reviews for each in a way that helps compare people choose which...

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Helpful?
Thank Ruth S
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you like the river view from our room and that you have received your coat in good order. We sincerely appreciate your feedback and we are very sorry you were unhappy with our bathroom and porter service. We are sorry...

Nelson, New Zealand
Reviewed 24 August 2015

Booked into this hotel for the period 04/08/15 to 08/08/15 as a Club room client. On 03/08/15 received an E Mail from the hotel asking me to choose a room and detail any items to be added to the room prior to arrival. It also asked if a room upgrade was required. I requested extra pillows and towels and for...

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1Thank William W
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. First of all, thank you for your review of your past stay with us. We always appreciate hearing from our guests, including items of opportunity. We apologize that we were unable to accommodate your reserved room type. Our Front Desk team goes through a lengthy process each day to ensure that our guests receive exactly...

Putrajaya, Malaysia
Reviewed 23 August 2015

Very nice hotel for family, couples, friends or solo. Strategic location, just opposite the Kuching waterfront, a lot of restaurants nearby, and shopping centres. Hotel's room so big, comfy bed. But wifi not free. Everything is nice.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Juwinikh J
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for your gracious review. We are pleased to hear you enjoyed your stay and you found the location and services to your liking. Hilton HHonors member enjoys free WiFi when the room booking is made directly with the hotel. We hope you will sign up for the program to enjoy this benefit in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Toh Yuen
Toh Yuen
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 

Additional Information about Hilton Kuching

Address: Hilton Kuching Hotel Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: ₹ 3,505 - ₹ 6,288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, TripOnline SA, Priceline and HotelQuickly so you can book your Hilton Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kuching staff and other travellers.
12 questions
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Yokohama, Japan
Singapore, Singapore
Singapore, Singapore
New Delhi, India
1 month ago
Llandudno, United Kingdom

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Questions? Get answers from Hilton Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a river view room.”
Nippik, 23 Apr 2017 | Read review
“Higher floor with the waterfront views. Check if the AC is noisy, some rooms are.”
purplebackpack, 20 Apr 2017 | Read review
“King Executive Plus (64 sqm) for some great views of Kuching.”
  • King Executive Plus (64 sqm)
  • King Executive Plus (64 sqm)
  • King Executive Plus (64 sqm)
  • King Executive Plus (64 sqm)
  • King Executive Plus (64 sqm)
sheimbecher, 18 Apr 2017 | Read review
“Room 1304 offers an amazing view”
  • View from Hilton Honors Executive Lounge
  • Sarawak State Capitol Building on the left
JeffP2, 8 Apr 2017 | Read review
“Ask for rooms facing the water”
Traveller839, 4 Apr 2017 | Read review
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