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Hilton Kuching

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1,423 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Kuching
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Showing 1,237: English reviews
Perth, Australia
Reviewed 9 October 2015 via mobile

I have been returning here for over 15 years. It is one of my favorite hotels. The staff are always welcoming and friendly. The rooms are clean, spacious, comfortable and well appointed. Try and get a river facing room. The view is something to behold. Some really spectacular sunsets to witness. The facilities are great. Gym is currently being refurbished....

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Helpful?
2Thank Ian P
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you very much for the kind review and your support of our hotel. It is our greatest honour to have you as our loyal guests and we love having you as part of our family. It is very rewarding for our team to receive your generous compliments and to know that you have had...

Shah Alam, Malaysia
Reviewed 7 October 2015

I would highly recommend the stay here. Its Hilton! Excellent service by the friendly staffs. Nice room and provided comfort for work and sleep. The hotel is strategically located and everything is walking distance. Cozy lobby creates a nice ambiance. Breakfast menu could have been better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sahayaraj A
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from the Hilton Kuching. Thank you for taking a moment to share your experience. We are pleased to hear you found the location and level of service of our hotel to your liking. We noted your comments concerning breakfast and we regret we were not able to provide you with the food you expected. We are constantly working...

Melbourne, Australia
Reviewed 6 October 2015

Rooms are spacious and clean, friendly staff, excellent value ($120.00 per night), superb location and view of the river. Beds are very comfortable and breakfast won't disappoint. Some attention needs to be spent on the pool area and gym - looks a little neglected. Other than that, we had a fantastic time at the hotel and more importantly, at Kuching....

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Helpful?
Thank Colourwolfy
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience. We are glad to hear you find the location of the hotel central and you have had a good time in Kuching. We have noted your comments concerning the pool and gym, and would like to inform you that we are in the process of...

Reviewed 5 October 2015 via mobile

Stayed in room 833 for two nights for the occasion of a good friend's wedding held at the Sarawak club. Upgraded to the river view suite as I brought along my 4 year old boy, giving him more ample space to play with his toys and having some private moments with our friends at the separate living room when my...

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2Thank Hazel S
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. It is our greatest pleasure to have you as our guests and we greatly appreciate your gracious review. We have noted your comments and are continually working to improve our facilities and services. We hope you will return to discover more of what Kuching has to offer and we look forward to welcoming you back...

Glasgow, United Kingdom
Reviewed 1 October 2015

We've managed to get to Kuching 3 times over the last 3 years for part of our holiday and each time we have stayed at the Hilton. Everything, everytime has been straightforward. The service is always very good and if you are there for any length of time the staff will always make the extra effort to get to know...

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1Thank PDC278
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. It is such a great honour to have you as our loyal guests. We sincerely appreciate your kind compliments and are delighted that you have had another good stay. It has been our greatest pleasure to take care of you. We certainly look forward to welcoming you back for your fourth visit and more! With...

Putrajaya, Malaysia
Reviewed 29 September 2015

Customer should be allowed to check in as soon as possible upon arrival esp at 12 pm not 2 pm. They maybe tired and exhausted and have to wait and ask if their room were ready or not. Maybe this CI and CO time agreed by your hotel association but these doesn't reflect your commitment to give the best service...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ahmad Hasri Y
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry for the inconvenience caused to you. Our hotel’s check-out time is 12 noon and check-in time is 2pm. This is in order to allow time for our housekeeping team...

Shizuoka, Japan
Reviewed 26 September 2015

I stayed at this hotel for 4 days. This was my first trip to south-east Asia and it became a good experience. The location of the hotel was good and the room was clean like other Hilton hotels. I will stay at the same hotel for the next trip to Kuching.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Naoki I
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking a moment to share your experience and we greatly appreciate your kind comments. We look forward to welcoming you back to our hotel. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton

Kuala Lumpur, Malaysia
Reviewed 24 September 2015

Renowned hotel but need maintenance and refurbishment. Good services from the staffs especially the concierge. Need to provide free-flow internet access instead of setting time limitation. Basic amenities such as toothbrush, comb, and etc only be provided upon request.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mei Yoon T
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking the time to write about your recent stay at our hotel. We sincerely appreciate your feedback and we are glad to know that our concierge team has taken good care of you. We have noted your comments and will continually work to improve our guest experience. We hope you will consider...

Moranbah, Australia
Reviewed 22 September 2015 via mobile

The Hilton in Kuching has a beautiful lobby and is in a great location across from the river, however, the hotel rooms are in need of a major renovation. The furniture in our room was tasteful and the cleanliness good, but you can see the hotel's age in the doors, walls and windows. The pool is also in need of...

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Thank Rikki R
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for taking the time to write about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our guest room and pool. We have noted your comments and will continually work to improve our guest experience. We hope you will consider staying with...

Reviewed 19 September 2015 via mobile

Stay there for 2 nights, and I'm surprised that the restaurant & bar in the hotel is so empty! And the bazaar opposite the hotel is empty too... And after 10pm nothing much can be done at the area 😥 No doubt it located in the heart of the city , and it has easy access to most of the...

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Thank Louise S
HiltonKuching, General Manager at Hilton Kuching, responded to this review

Warm greetings from Hilton Kuching. Thank you for review. We are happy to note that you like the location of our hotel. We agree with you that the pace in Kuching is a tad slow and that contributes to its charm as well for a relaxing getaway. Do let us know in future when you’re planning your itinerary and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Toh Yuen
Toh Yuen
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 

Additional Information about Hilton Kuching

Address: Hilton Kuching Hotel Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: ₹ 3,266 - ₹ 7,523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International
Hilton Kuching Sarawak
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kuching staff and other travellers.
10 questions
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Yokohama, Japan
New Delhi, India
11 days ago
Llandudno, United Kingdom

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Questions? Get answers from Hilton Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an Executive Floor room with access to the lounge as the lounge service is very good.”
 of 5 bubbles PradBit, 26 Mar 2017 | Read review
“Get a river iew”
 of 5 bubbles Fleming75, 26 Mar 2017 | Read review
“Ask for a high floor with a River View.”
 of 5 bubbles 544andrewc, 23 Mar 2017 | Read review
“Corner suites facing the river”
 of 5 bubbles H17K, 14 Mar 2017 | Read review
“Pay for river view or suite as city view rooms not so good.higher is better”
  • City view
 of 5 bubbles chuckwow, 10 Mar 2017 | Read review
5 of 5