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Pullman Kuching

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Pullman Kuching
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1,832 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Kuching
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Showing 1,622: English reviews
Reviewed 20 July 2014

The hotel has elegantly furnished and spacious rooms and bathrooms, an excellent breakfast buffet and a nice pool (that is why I choose this hotel). Staff is friendly and very helpful, the in house travel agency even discouraged me from going to the Orang Utan center because at that time no Orang Utans were around, which was confirmed by many...

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2Thank Ursula-re
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ursula-re, We would like to thank you for choosing Pullman Kuching as your accommodation choice during your recent visit to Kuching, Sarawak and thank you for your kind review on Tripadvisor. We are most concerned with the satisfaction of our guests and your feedback is of great value to us in order for us to maintain the level of...

Bangkok, Thailand
Reviewed 19 July 2014

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Thank Din34eng
PullmanKuching, Manager at Pullman Kuching, responded to this review

Ipoh, Malaysia
Reviewed 18 July 2014

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Thank CKLim2014
PullmanKuching, Manager at Pullman Kuching, responded to this review

Singapore, Singapore
Reviewed 17 July 2014

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Thank travelwithrico
PullmanKuching, Manager at Pullman Kuching, responded to this review

Jakarta, Indonesia
Reviewed 17 July 2014

We had food in the hotel pool bar - big mistake. Half of our food took 50 minutes to arrive and only then were we told that the other half was "sold out". We had to reorder for 4 hungry children and the reordered food didn't arrive for another 45 minutes, in the end we spent nearly 2 hours waiting...

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1Thank Christine C
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Wummy, May I begin by thanking you for your review on Tripadvisor and please accept my sincerest apologies on your unpleasant experience on your previous stay with us. Please allow me to investigate further into your previous stay with us. If you don't mind to forward to me the details of your stay to my email; h6332-@accor.com, and I...

Adelaide, Australia
Reviewed 17 July 2014

After a last minute change in our distination (was booked for Phuket and changed due to civil unrest).. I booked this hotel without too much investigation. I was pleasantly surprised. A lovely hotel, friendly staff and central to most things. The bed....OMG...i wanted to bring it home. We stayed about 4 nights... would definately recommend this hotel. Breakfast was lovely,...

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Thank thomasco2014
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear thomasco2014, Thank you very much for your kind review on Tripadvisor and we are so glad to hear that you enjoyed your stay with us at Pullman Kuching. At Pullman, we strive hard to ensure our guests have a memorable stay with us and we try our very best to improve our service delivery so that we would not...

Kuala Lumpur, Malaysia
Reviewed 15 July 2014

I am really disappointed with the front counter poor service. Since my last stay for 2 nights on 3rd January, 2014 to 5th January, 2014 and recent stay for 1 night on 12th July, 2014, I've found that there was nobody maned at the priority counter for members of Le Club Accorhotels and even worst still the duty manager was...

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Thank peterting1954
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Mr Peter Ting, We sincerely appreciate you taking the time to give us your feedback on Tripadvisor on your previous experience staying with us at Pullman Kuching. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. We have taken notice of your comments concerning the short of manning at...

Singapore, Singapore
Reviewed 14 July 2014

Hotel has a nice lobby, grand and nice. The room is spacious with most of the amenities. Buffet breakfast has a good spread, egg station, local food, cereals, noddle station etc. There is a very small mall (2 floors only) below the hotel, nothing much to buy but there are some restaurants for a meal. Service was average though. The...

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1Thank Agnes_Tan12
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Ms Agnes Tan, I would like to start by thanking you for taking the time to write a review of Pullman Kuching on Tripadvisor. We are glad that you enjoyed your stay with us at Pullman Kuching. Your comments inspire us to strive harder in servicing our clients. Please accept my sincerest apology on falling short in servicing the...

malaysia
Reviewed 13 July 2014

Front desk was friendly and helpful. Room was average, shower head did not work well. I have gotten a non smoking floor but the toilet smelt of cigarette smoke every day after I returned from meeting. Check out was smooth.

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Thank hallothere
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear hellothere, We sincerely appreciate you taking the time to review Pullman Kuching on Tripadvisor and your feedback is very improtant to us. I would like to investigate into your feedback concerning to the defected shower head and having the room with heavy smell of cigarette. Would you kind enough to email to me personally on the details of your...

Reviewed 12 July 2014 via mobile

First time i come to kuching and i choose pullman hotel to stay. But when i arrived at this hotel no bellman to assist me and the front office staff is rude,no smile at all. I hope the management must improve the service. The room is very nice and clean,i love the city view..

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1Thank EB J
PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear EB J, Thank you for your review on Tripadvisor and please accept my sincerest apologies on your previous experience staying with us at Pullman Kuching. We have taken notice on your concerns about the lack of Bellman around lobby area to assist with guests luggages and the attitude of our Front Office Staff. I will highlight this matter to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: ₹ 3,063 - ₹ 5,785 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Kuching 4.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Business Hotel in Kuching
#3 Family Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
6 questions
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Questions? Get answers from Pullman Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor should be quieter”
 of 5 bubbles steven888Malaysia, 6 Nov 2016 | Read review
“Ask for river view rooms”
 of 5 bubbles BudiMohdYunus, 22 Oct 2016 | Read review
“Rooms has good view”
  • view from room
 of 5 bubbles BalanRamakrishnan, 10 Sep 2016 | Read review
“Nice interior room design.”
 of 5 bubbles Jetfly101, 8 Sep 2016 | Read review
“East facing rooms are over the night market on Sunday nights, but west facing rooms look over a construction site currently.”
 of 5 bubbles Kowloonie, 8 Sep 2016 | Read review
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