We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pullman Kuching

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pullman Kuching
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,913 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pullman Kuching
See the most recent reviews
Showing 1,695: English reviews
Toronto, Canada
Reviewed 2 weeks ago

We had 2 visits & at least the 2nd time our room was not as filthy as the 1st. The corridors were never cleaned. It seemed very badly managed and they did not seem to have enough staff which was confirmed by an advert we saw in the local paper.

 Report
Helpful?
Thank nala3000
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear nala3000, Thank you for taking the time to communicate to us why our facilities did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do....

Putrajaya, Malaysia
Reviewed 2 weeks ago via mobile

My second time in Pullman Kuching. Good location with many eateries nearby and adjoining to a modest mall. Check in was speedy. Albeit minimalist and modern, the room is spacious and neat. Very clean. Bathroom was huge with good water pressure for shower. Good choices of food at breakfast. Very reasonably price for its brand, location and value. Highly recommended.

 Report
Helpful?
Thank lynd_anwar
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear lynd_anwar, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Reviewed 2 weeks ago via mobile

Laksa Sarawak, one of the most popular dishes from the Malaysian state of Sarawak, on the island of Borneo is served at Pullman now. The spicy rice noodle soup topped with fresh giant prawn, bamboo clam, premium oyster, scallop, clam, egg strip and coriander leaves is a breakfast of champions! Let the fine balance in aromatic broth with subtle hints...

 Report
Helpful?
Thank Aishih C
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear Aishih C, Thank you for the fantastic review on our Giant Sarawak Laksa of our hotel! We are glad that you enjoyed it very much and hope to see you again very soon. Warmest regards, Annie Majidi Guest Experience Manager

Reviewed 2 weeks ago via mobile

My Kuching trip required stays at two hotels the Ranee (see separate review) and Pullman (an Accor hotel) which were at similar price points when I booked so provided an opportunity to compare The Pullman provides everything you would expect from an international chain hotel with several in house restaurant and bar options and a good check in service. The...

 Report
Helpful?
Thank stuffmatters
Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Stuffmatters, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We take note on your comments related to breakfast and also the street lights and will share with our Executive Chef & Chief...

Reviewed 3 weeks ago

The bathroom is extremely huge! I love the modern atmosphere and cleanliness. One of the best hotels I have stayed in East Malaysia! I am very satisfied with my stay. I had a room with side view, so I can only see the river on the left side of the window. But believe me, the window is so huge! The...

 Report
Helpful?
Thank Grace C
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear Grace C, We very much appreciate your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am...

Reviewed 3 weeks ago via mobile

My second time staying at a Pullman hotel was just as disappointing as the first time. Checking in at Pullman Kuching this week was every bit as slow a process as at Pullman Putrajaya, when I stayed there nearly 3 years ago. This is despite having already made the bookings online prior to check-in, with my personal and payment details....

 Report
Helpful?
Thank shaheerashahrani
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear shaheerashahrani, Thank you for taking the time to tell us about your check-in & F&B experience at the Pullman Kuching. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 3 weeks ago

hotel was good, staff very polite and friendly. Breakfast was good, but the restaurant menu was overpriced. go out for a meal costs less and better choice. Suffered a bit becasue of a city wide power cut, not their fault. good location and good views

 Report
Helpful?
Thank rickfug
Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear rickfug, Thank you for taking the time to tell us about your experience at the Pullman Kuching. I am sorry that some area did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures...

Kuching, Malaysia
Reviewed 3 weeks ago

i booked a Junior Suite for my wife's birthday,nice deco by the hotel. good location. but only car park is not so satisfied. enjoyed at executive lounge,gym and swimming pool. but the spa,it was fully booked,doesnt have any chance to try it

 Report
Helpful?
Thank xchuaxc
Susanna T, Manager at Pullman Kuching, responded to this review

Dear xchuaxc, Thank you for choosing Pullman for your recent stay in Kuching.We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you...

Adelaide, South Australia, Australia
Reviewed 3 weeks ago

This is a very good place to stay. The room is spacious, clean and well maintained. The pool is about 25 to 30 metres and very good for lap swimming. The gym is spacious and well equiped. There are several jacuzzi and spa options. Breakfast good overall. Very good Asian and Malaysian food. The salads are good. European options a...

 Report
Helpful?
Thank Rustincullahbond
Susanna T, Manager at Pullman Kuching, responded to this review

Dear Rustincullahbond, Thank you for your recent stay at the Pullman Kuching. We are delighted to hear that your stay was pleasant and that our accommodations and services were acceptable to you. Please let us know if there's any ways that we might make improvements in the accommodations and services for our valued guests. We hope we could have the...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Been my favorite hotel whenever I am in Kuching as check in service is excellent. The rooms are nice big spacious rooms and big bathrooms. Very friendly and accommodating staff. Attached to shopping mall with many food ouitlets neraby

 Report
Helpful?
Thank dharroshan
Susanna T, Manager at Pullman Kuching, responded to this review

Dear dharroshan, I would like to take this time to personally thank you for staying with us at the Pullman Kuching. We know that you have many choices when traveling and your business is very much appreciated. We are pleased to hear that enjoyed your stay, and that our hotel property and staff exceeded your expectations. Thank you for choosing...

1,077 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (873)
Viewed
Pool/Beach Area (32)
Viewed
Hotel & Grounds (81)
Viewed
Dining (29)
Viewed
View from Room (73)
Viewed
Room/Suite (209)
Viewed
Bathroom (115)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
0:52
Videos (1)
Viewed
Other (327)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (128)
Viewed
Amenities (24)
Viewed
Jacuzzi (7)
Viewed
Pool (17)
Viewed
Dining (4)
Viewed
Superior Room (52)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (76)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (18)
Viewed
Dining (12)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kuching hotels
0.2 km away
Hilton Kuching
Hilton Kuching
#3 of 55 in Kuching
1,425 reviews
0.7 km away
The Ranee Boutique Suites
0.3 km away
Riverside Majestic Hotel
Show Prices
Show Prices
Show Prices
0.8 km away
The Waterfront Hotel
The Waterfront Hotel
#5 of 55 in Kuching
121 reviews
0.6 km away
The LimeTree Hotel
The LimeTree Hotel
#2 of 55 in Kuching
954 reviews
2.3 km away
Citadines Uplands Kuching
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 

Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: ₹ 3,520 - ₹ 5,867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Prestigia, ACCOR, Booking.com and Jetsetter so you can book your Pullman Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Hotel Style:
#1 Spa Hotel in Kuching
#3 Luxury Hotel in Kuching
#3 Business Hotel in Kuching
#3 Family Hotel in Kuching
#5 Romantic Hotel in Kuching
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuching staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Pullman Kuching staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the east as it is very nice to have the curtains wide opened in the day for natural light in the room.”
 of 5 bubbles wintermelon, 25 Mar 2017 | Read review
“Choose a room with a view of the river”
 of 5 bubbles SusanU824, 23 Mar 2017 | Read review
“the hotel is situated on a hill, so you will have a good view from any floor.”
 of 5 bubbles slunecnice83, 19 Mar 2017 | Read review
“Get a room facing the Rejang River which is lovely at sunset..”
 of 5 bubbles alfredc466, 16 Feb 2017 | Read review
“Go for an upper floor for the views”
 of 5 bubbles Professional-Pilgrim, 5 Feb 2017 | Read review
5 of 5