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Pullman Kuching

Traveller (1114)
Room & Suite (513)
Pool & Beach (58)

About

Location
Cleanliness
Service
Value
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS
2,326Reviews
1,310Photos
23Q+A
100Room tips
Traveller rating
  • 875
  • 864
  • 382
  • 120
  • 86
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Popular mentions
The hotel was good... However, something just seems off. This hotel has the potential to be a 5 star luxury hotel, but somehow, it seems to try very hard to keep itself 4 star. As an Accor Plus member, I was also disappointed that the 50% dining privilege was not available on
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Review collected in partnership with Accorhotels.com
Great hotel in a good location. Easy access to the river and town area. Good sized modern clean rooms with a great view over the town. Excellent buffet breakfast. Drinks in the bar though are a little expensive so have your drinks in the local cafes.
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Review collected in partnership with Accorhotels.com
Response from h6332mk, Guest Experience Executive at Pullman Kuching
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive
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I've visit the Pullman kch Bar called Dejavu(maybe the name). All i can say is the ambience of that place is so nice and cozy plus the service given also very nice. Im not an alcoholic drinker and hangout at bar sometimes gives me problem whereby the crowd and the music played
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Response from h6332mk, Guest Experience Manager at Pullman Kuching
Responded 1 week ago
Dear Value Guest, Thank you very much for your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team and Ms Arra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jee Lee Sey Guest Experience Manager
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We stayed here in February for our wedding anniversary and I cannot fault it. Simply flawless: upgrade as a loyalty reward, efficient check in and check out, the room was very quiet not to forget the greatest view from the 21st floor. The reception staff by the name of Jackie
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Response from h6332mk, Guest Experience Manager at Pullman Kuching
Responded 1 week ago
Dear Value Guest, Thank you very much for your comments regarding your stay at the Pullman Kuching. It is always a pleasure to receive positive feedback. I will share your comments with our team and Mr Jackie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jee Lee Sey Guest Experience Manager
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This hotel has got all the amenities and facilities that are required by most travelers. The rooms are quite spacious and clean too. It is also quite close to all the attractions in the city. However, i could not say the same for the swimming pool as i find the pool to be
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Response from h6332mk, Guest Experience Executive at Pullman Kuching
Responded 1 week ago
Dear Valued Guest, Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPullman Kuching
The Superior Room at the Pullman Kuching
room
Photo provided by managementPullman Kuching
Deluxe Room
Photo provided by managementPullman Kuching
Superior Room
bird's eye view of Kuching from Pullman room!
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123456103
Yes they have, last year there is New Year celebration at hotel lobby.
0 votes
Is there any triple sharing rooms available?
I would ring the management & ask. I had a room for 2 adults and a child.
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Not sure about this, better call and ask...
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Dear Jess L, We require a deposit of RM200 from our guest as to cover for miscellaneous charges such as orders from our F&B outlets.
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12345
"River view room"
"If you want to have the best view of the city then choose rooms on higher floors"
"High Floor gives better views"
"Riverside view"
"Higher floors, city view. Great view of the city and the Sarawak river"
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PRICE RANGE
US$ 55 - US$ 81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman kuching hotel kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
389
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