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Hotel Shangri-La Kota Kinabalu

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Traveller (247)
Room & Suite (107)
Dining (25)
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Overview
  • Excellent28%
  • Very good43%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“egg station”(9 reviews)
“bus stop”(5 reviews)
“room service”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Shangri-La Kota Kinabalu
Offers & Announcements: Save RM14 for buffet
Offers from Hotel Shangri-La Kota Kinabalu
Offers & Announcements: Save RM14 for buffet
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Reviews (510)
There are newer reviews for Hotel Shangri-La Kota Kinabalu
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360 results
Traveller rating
103
146
78
23
10
Traveller type
Time of year
LanguageEnglish
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103
146
78
23
10
Show reviews that mention
All reviewsegg stationbus stoproom serviceseafoodwalking distancenice hotelclean roomsgaya streetbreakfast spreadwater frontfront officecomfortable stayf blocation is greatbudget hotelroom was largewi fi
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11 - 15 of 360 reviews
Reviewed 30 March 2018

This is the original Borneo Shangri La, not part of the chain. It is not a luxury hotel. However, it is a very good budget hotel. If you are setting off on trips it does a very good job for you. Clean, excellent beds, roomy...More

1  Thank yummies60
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 31 March 2018

Dear yummies60, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good experience with us in KK. Your excellent feedback on the hotel, our associates and services are very much...More

Reviewed 22 March 2018 via mobile

During our trip in Malaysia everybody told us to visit Kota kinabalu because of the sea and good beaches There. So we decided for the Shangri-La resort. Still I remember the cristal clear water, the restaurants that serves a wide range of international cuisine, shady...More

Thank Ali J
Reviewed 20 March 2018

Feel like home, safe and secure. Clean and comfortable. Great value to stay. Friendly workers. Good food. Near to 7/11 shop and plenty of restourant. If you come by car or bike, theres a safe parking lot.More

Review collected in partnership with this hotel
Thank imam069
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 21 March 2018

Dear imam069, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay with us recently. We are happy to know you had a homely and enjoyable stay here with us. Your excellent review of our hotel, especially the location and friendly...More

Reviewed 20 March 2018

Good all round business hotel. Staff are very polite and helpful. Decent room service although it ends at 11pm. If you need supper, there are some restaurants nearby. Furnishing in the room is a little dated, but well maintained. All this being said, room rates...More

Review collected in partnership with this hotel
Thank Cartman311
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 21 March 2018

Dear Cartman311, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good time in KK. We feel good to receive your excellent feedback on the hotel, associates and service provided....More

Reviewed 20 March 2018

A decent hotel for a quick night, and it serves it purposes to the client. I used it because it was in front of my meeting location with easy access. Within the location there is decent fast food as well as affordable local eateries that...More

Review collected in partnership with this hotel
Thank Chuoon Mun T
Response from Krishnan M, General Manager at Hotel Shangri-La Kota KinabaluResponded 21 March 2018

Dear Chuoon Mun T, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks for choosing to stay with us during your trips here. We are pleased to know you are comfortable here with us. Your generous comment is very much appreciated and it motivates us to...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 45 - US$ 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 45 - US$ 96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (247)
Room & Suite (107)
Dining (25)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Janet B
19 March 2018|
AnswerShow all 4 answers
Response from LadyWinda | Property representative |
Hi there, Yes they have for the both of your question.
0
Votes
Morning s
30 September 2017|
AnswerShow all 8 answers
Response from Metta E | Reviewed this property |
These days no more free airport transfers unless the hotel already included transportation to-and-from the airport. Taxis are pretty cheap as the distance is not too far... Just be sure to agree on the fare before you jump... More
1
Vote
diannefmelbourne
25 March 2017|
Answer
Response from Shangri-La_KK | Property representative |
Dear Dianefmelbourne, Thanks for your inquiry. Yes, our restaurant is just at the ground floor. Other option, outside restaurant is just within walking distance from our hotel. Thanks, Jessica Hotel Shangri-La, Kota... More
1
Vote
Room Tips
"maybe try to get a room not facing the main road"
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"Rooms on the jungle side are quieter"
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"5th floor and above are non smoking."
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"dont take a room adjacent to the road"
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