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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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2,461 Reviews from our TripAdvisor Community

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There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Showing 1,894: English reviews
Hong Kong, China
Reviewed 20 June 2014

i stayed in this hotel for 4 nights. it is very close to the pier so it's convenient for us to go to the nearby island for snorkeling. it has a nice swimming pool but the beach is very small. breakfast is good. it is not close to the city center and we need to take the shuttle bus every...

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Helpful?
1Thank Chinchillas
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Chinchillas, Thank you for sharing a review of your recent stay with us on TripAdvisor. Glad to hear that you had enjoyed the experience. Your compliments for breakfast buffet spread as well as our swimming pool facility are highly appreciated. The exclusive beach surrounded by swaying trees is a great spot to catch the gorgeous view of the sunset...

Reviewed 16 June 2014

Hotel is best for family and sun kissers. There are a small-ish private beach for you to swim and dip in the sea. Sea is cordoned off with a safety net to prevent people from swimming too far off from the shore, while keeping the possible jelly fishes from swamping the swimming area. Swimming pools are great for kids and...

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Helpful?
2Thank neotheone
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear neotheone, Thank you for posting a review on TripAdvisor. Glad you had a pleasant stay with us at The Pacific Sutera Hotel. Your compliments about our guest room and swimming pool are highly appreciated. Hope you had the chance to enjoy a cocktail or two while catching the sunset view at our exclusive beach surrounded by swaying trees -...

London, United Kingdom
Reviewed 12 June 2014

I just love this place. To me, its PARADISE!! I've stayed here for several times and they didn't disappoint me even once at all! I prefer the Magellan just because you can get a better view at there! Everything is just perfect. I enjoy walking around the harbour, having a workout in the gym, dining in their restaurants and their...

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Helpful?
Thank Linus K
SHR-Management, Resident Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Linus K, Love the title of your review, ‘Paradise!!!’. We are absolutely delighted to know that you had such a memorable experience during your stay with us. It’s always so rewarding and a great encouragement to receive compliments such as yours. Greatly looking forward to welcoming you back again to our side of paradise, Sutera Harbour Resort! Best regards,...

Kuala Lumpur, Malaysia
Reviewed 12 June 2014 via mobile

Pacific sutera is a beautiful resort by the beach. Ensure you get a seaview room to enjoy the breathtaking views of the Harbour and the islands and beach! Breakfast was packed with tourists and food is average. Rooms a bit dated but still clean and comfortable. My friend had an unfortunate incident at the hotel pool toilet however, where she...

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Helpful?
Thank williamlye
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear williamlye, Thank you for taking the time to review us on TripAdvisor. We are happy to read that you had a beautiful trip and enjoyed the spectacular view of the South China Sea and the tropical islands of Tunku Abdul Rahman Marine Park during your stay with us at The Pacific Sutera Hotel. The exclusive beach surrounded by swaying...

Karratha
Reviewed 11 June 2014

We have just checked out of the wonderful Magellan Resort. Apart from all expectations met with the accommodation and meals what really shines is the exceptional staff that we personally had contact with, starting with the welcome and check in. Sans the GSM was the consummate host and ensured that we made contact with right person for all of our...

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Helpful?
Thank DianneKarratha
SHR-Management, Resident Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Dianne Karratha, Thank you for this succinct ‘5-star’ review posted on TripAdvisor! So happy to read that everything met your expectation during your stay with us. Your compliments for Sans from Front Office at The Magellan Sutera Resort and the rest of our service team have certainly put a smile on their face and they thank you all the...

Kota Kinabalu, Malaysia
Reviewed 10 June 2014 via mobile

The resort hotel is very conveniently located in town yet it is very privacy.The room is beautiful with white clean interior like an english interior concept and big bathtub.Seaview room is magnificient specialy during sunset, very romantic.

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Helpful?
Thank Stacy S
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Stacy S, Thank you for taking the time to post a review on TripAdvisor. We are delighted to know that you enjoyed your stay experience at Sutera Harbour Resort. It is always so rewarding and a great encouragement to receive compliments such as yours. Greatly looking forward to welcoming you back again soon! Best regards, SHR-Management.

Kuala Lumpur, Malaysia
Reviewed 8 June 2014

We stayed in the hotel for 3 nights after descending from Mount Kinabalu. Our room had a great sea view. The facilities were good. They have a good swimming pool for the family. The buffet breakfast was average, but the dinner delivered to our room wasn't tasty at all. The room was clean but was in bad condition. The carpet...

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Helpful?
1Thank ka638
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear ka638, Thank you for posting a review on TripAdvisor. Happy to read that you had the opportunity to climb Mount Kinabalu. We hope you had a successful climb to peak. Glad to know that you enjoyed the spectacular view, swimming pool and spa facilities as well as the service rendered during your stay with us. However, we are sorry...

Amman, Jordan
Reviewed 6 June 2014

I stayed at the Sutera Harbour Pacific for four nights.. and was really impressed with the size and location and grounds. but the room was really different, old and shabby, the bathroom needed much maintenance.. Food at the main lacked variety, especially at breakfast, despite the huge number of plates on display..

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Helpful?
1Thank Deena M
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Deena M, Thank you for sharing your feedback on TripAdvisor. We are pleased to read that you were impressed by the the Resort’s 384-acre land encompassing two 5-star hotel and resort accommodation, golf, marina and recreational facilities. Being a mere 10 minutes to Kota Kinabalu City, 10 minutes from Kota Kinabalu International Airport and a 15 minutes boat ride...

Manchester, United Kingdom
Reviewed 5 June 2014

We stayed at the Sutera as part of a multi centre holiday for 4 nights in a room overlooking the golf course. The rooms themselves, although clean, were maybe a bit dated. We were however advised by one of the many golfers at the hotel, that the course itself was well maintained and one lof the best in the area....

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Helpful?
1Thank mick1958
SHR-Management, General Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear mick1958, Thank you for posting a review on TripAdvisor. Your title is spot on as our Resort is a mere 10 minutes from Kota Kinabalu International Airport and also 10 minutes to Kota Kinabalu city centre. Glad you enjoyed the breakfast buffet spread and swimming pool facilities. As you have observed, Sutera Harbour Resort is a self contained holiday...

Peshawar, Pakistan
Reviewed 4 June 2014

I stayed one Night here in 2010. The place was very quiet. Pool was O K and the service was good. The rooms were large, very clean. Bathroom was excellent The buffet at the 5 sails Restaurant was great as it provided a good variety of both western, and Asian selections. The cafe and coffee shop were also varied in...

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Helpful?
Thank KamranTG1974
SHR-Management, Resident Manager at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear KamranTG1974, Thank you for posting a review on TripAdvisor about your stay experience in 2010. Glad to read that you enjoyed your stay with us and appreciate your comments about the guest room, facilities, dining outlet, and services. We look forward to welcoming you back to Sutera Harbour Resort in the near future. Best regards, SHR-Management.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: ₹ 7,128 - ₹ 17,592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Spa Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#5 Luxury Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
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Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the ground floor. Room's are slightly dated but clean and a good size. I have no complaints.”
 of 5 bubbles vickilock, 21 Mar 2017 | Read review
“Pick a room Level 4 and above. Those below Level 4 might get noisy if you are too near the swimming pool area.”
 of 5 bubbles AyCee76, 19 Mar 2017 | Read review
“Ocean view is spectacular”
 of 5 bubbles Lyndal2, 17 Mar 2017 | Read review
“Families to stay on lower floor for easier access.”
 of 5 bubbles TroyB934, 16 Mar 2017 | Read review
“All rooms are great”
 of 5 bubbles Sabahfriendly, 15 Mar 2017 | Read review
5 of 5