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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

2,943 reviews
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
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Overview
  • Excellent45%
  • Very good37%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“al fresco”(113 reviews)
“country club”(76 reviews)
“five sails”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Reviews (2,943)Write a Review
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891 - 895 of 2,274 reviews
Reviewed 12 October 2015

We stayed at the Pacific Sutera resort. I was travelling with my son and a large group of many families, and we had a fantastic time. The rooms were lovely, the grounds beautiful. Gorgeous pool and plenty of places to eat on site. The location...More

2  Thank Sally T
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 November 2015

Dear Sally T, Thank you for taking the time to post a review on our TripAdvisor page. We appreciate your positive comments about our room, facilities, amenities and location. However, we regret to learn of your unpleasant experience as it has always been our mission...More

Reviewed 11 October 2015

The Sutera is a hotel which hides its faults behind well manicured albeit dirty landscapes Our initial room was without balcony and therefore felt like a cupboard with a glass wall The second room had a balcony with a view of a concrete roof The...More

3  Thank Mel G
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 November 2015

Dear Mel G, Thank you for taking the time to share your stay experience on our TripAdvisor page. We are deeply saddened to learn of your unpleasant experience as it has always been our mission to provide each of our esteemed guests with the best...More

Reviewed 11 October 2015 via mobile

After close to 5 years, I have revisited the hotel and stayed at Magellan this round. The staff are wonderful and friendly, grounds are beautiful and spacious, the view very nice but the upkeep of the room's cleanliness was poor. I stayed in a room...More

1  Thank chsvina
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 November 2015

Dear chsvina, Thank you for taking the time to post a review on our TripAdvisor page. It is with great disappointment and regret to read of your unpleasant experience as it has always been our mission to provide our esteemed guests with the best possible...More

Reviewed 11 October 2015

Recently we stayed at the Pacific Sutera for 9 nights - three generations. We booked 2 deluxe sea view rooms and had one child in each. The first thing that hit us as we walked in were the amazing views from both rooms (10th floor...More

1  Thank Aussie13Victoria
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 November 2015

Dear Aussie13Victoria, Thank you for taking the time to post this review on our TripAdvisor page. Your succinct 5-star review is very much appreciated and we are glad you and your family had an enjoyable stay with us. It brings us great joy to have...More

Reviewed 10 October 2015

After having to leave Kuching earlier than planned due to the very poor air quality, we booked a sea view room at the Magellan Sutera online. We were so glad we did. From our arrival at the hotel, who could fail to be impressed with...More

Thank Tilly00
Response from SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)Responded 3 November 2015

Dear Tilly00, Thank you for taking the time to post a review on our TripAdvisor page. We are so glad to read that you had an enjoyable stay in our lovely resort - The Magellan Sutera Resort! Your kind words has certainly made us smile...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$ 94 - US$ 386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 386 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#4 Family Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2872)
Room & Suite (600)
Pool & Beach (430)
Dining (147)
Family and Play Areas (17)
Business Centre & Event Rooms (10)
Questions & Answers
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Yee Ling Elina L
27 January 2018|
AnswerShow all 6 answers
Response from lbanana | Reviewed this property |
Probably a single rollaway bed for a child .
0
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H B
2 December 2017|
AnswerShow all 4 answers
Response from mn00r | Reviewed this property |
I think you can enjoy walking on the beach, the beautiful scenery and the wharf there.
0
Votes
rabymom55
13 November 2017|
AnswerShow all 7 answers
Response from BreadChan | Reviewed this property |
I stayed in Magellan Sutera Resort twice. Yes, they have sea view/pool view, King size double bed, twin bed room with balcony. To check for room detail you may also browse any hotel booking website. Personal Opinion: if you... More
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Room Tips
"Book early for a sea view"
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"I like 6434, this kind of is Ok for me"
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"try and get a pool view as all the rooms have sea views pretty much"
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"Club rooms are central to all the facilities, and have good views, are away from the noise and great lounge..."
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