We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Agoda.comUS$ 154*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 190*
US$ 154*
Great Deal
US$ 168*
US$ 168*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,593 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
See the most recent reviews
Showing 2,000: English reviews
Bahrain
Reviewed 31 March 2015

We stayed 5 nights at Sutera Harbour Resort (The Magellan Sutera) for a conference being held there. The initial impression of the resort when you arrived in the hotel lobby is it's nice and relaxing. Checking in was a bit frustrating as we were told mixed things and had to redo several steps before going to our room. When we...

 Report
Helpful?
2Thank Traveling_Teacher238
Kuala Lumpur, Malaysia
Reviewed 31 March 2015

The Pacific Sutera is an older hotel. Rooms are a bit dated but still comfortable. The elevators (only 3 available) are slow and I was told they are in the process of being upgraded. The staff were helpful and friendly. There were quite a variety of choices for breakfast and lunch in the cafe. Though the hotel is not in...

 Report
Helpful?
Thank TouringM
Colonia, New Jersey
Reviewed 30 March 2015

I was recently there for an educators conference and was so glad I stayed at the Magellan. The resort was beautiful with a great pool, comfortable rooms and VERY friendly staff. Some of my colleagues stayed at the Pacific Sutera, but I'm glad I stayed at the Magellan, as it was more up to date and modern. The rooms and...

 Report
Helpful?
Thank TravelingChop
Shanghai, China
Reviewed 29 March 2015 via mobile

I've visited this property 5x in the last 6 yrs. The location is great. Close to the airport, right on the water and just a short taxi ride to town. The people and service are very hospitable but the resort has gone downhill over the years. I have stated at both the Pacific and Magellan. The Magellan is the nicer...

 Report
Helpful?
2Thank elmteacher
Kuala Lumpur, Malaysia
Reviewed 28 March 2015

Stayed at the Magellan Sutera of the Sutera Harbour Resorts for work. The hotel offers a stunning view of the South China Sea. In fact the whole resort area is nice just to walk through or walk by the sea. At the Magellan Sutera you can choose your room either overlooking the sea or the marina or the garden. I...

 Report
Helpful?
Thank Little_Bird2003
London, United Kingdom
Reviewed 23 March 2015

We stayed at the Magellan in a deluxe room on a bed and breakfast basis. The staff are fantistic -- nothingremoved rubbish floating in the sea on a daily basis. It is not that there is much but it would be good.

 Report
Helpful?
1Thank 304lesley
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear 304lesley, Thank you for posting a review on our TripAdvisor page. Your compliments for our associates are much appreciated. As our valued guest, it is always a pleasure to receive constructive feedback as we strive to provide a superior service experience for each of our customer. Therefore your feedback is very important to us and rest assured, we are...

Asia
Reviewed 20 March 2015

We stayed at the Magellan Sutera. Sprawling grounds, plenty of things to do. But that's just it, in their eagerness to do everything and anything, I daresay the quality has deteriorated, especially in the friendliness of the staff at the reception. Pros:- Large Rooms Amazing Pool Convenient- Close to the City & Airport Small beach, but sufficient enough to enjoy...

 Report
Helpful?
1Thank friendly_unicorn
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Pencintabulan, Thank you for taking the time to submit a review on TripAdvisor following your stay with us in December 2014. Your positive compliments about our guest room, swimming pool, location, beach and amenities are highly appreciated. We apologize for the shortcomings that you had encountered during your stay with us. Rest assured, we have taken your comments seriously...

Reviewed 19 March 2015 via mobile

We stayed at the Magellan and glad to take a sea view room where we could enjoy the beautiful sun set. Do ask for a room that is close to the sea as I found some rooms with sea view blocked by the trees to have a good view of the sea from the balconies. The resort is special to...

 Report
Helpful?
1Thank LThang
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear LThang, Thank you very much for your succinct review about your recent stay experience with us! We are always very happy to have like-minded guests, like yourself, who appreciate and enjoy our location, guest rooms, facilities, service and amenities. You are spot on to say that Sutera Harbour Resort is an excellent choice for family travel! In fact, we...

Ottawa,Canada
Reviewed 19 March 2015

The Pacific Sutera is part of a complex that also includes the Magella Sutera Hotel and the Sutera Harbour, which offers a large number of services, including boats to the neighbouring islands. The Pacific is a large, very busy hotel that hosts a number of conferences at the same time. The pool is large and family oriented , with a...

 Report
Helpful?
1Thank MichaelOttawa_Canada
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear MichaelOttawa_Canada, Thank you for reviewing us on TripAdvisor. We are delighted to read that you had a comfortable stay and that our guest room met your expectation. As our valued guest with cross signing privileges, we would recommend you to try the 50m Olympic sized lap pool at the Sutera Harbour Marina & Country Club on your next visit....

Manchester, United Kingdom
Reviewed 17 March 2015

First off, this really is a wonderful hotel and I wouldn’t want to put people off however there are some drawbacks which the management of the hotel could easily resolve. The complex has two hotels the Pacific & the Magellan (The Magellan is the nicer of the two), a country club, a golf course and its own harbour. Unfortunately therein...

 Report
Helpful?
1Thank Agentwookie
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Agentwookie, Thank you for posting a review on TripAdvisor. We often note how thankful we are when Senior Contributors and Top Contributors of TripAdvisor share their experience because of their trusted comments and you are certainly no exception to that. We're glad that you enjoyed the facilities, amenities and service during your stay with us. As Malaysia’s foremost premier...

2,551 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2451)
Viewed
View from Room (182)
Viewed
Room/Suite (267)
Viewed
Hotel & Grounds (398)
Viewed
Bathroom (74)
Viewed
Dining (116)
Viewed
Pool/Beach Area (365)
Viewed
Family/Play Areas (14)
Viewed
Business Centre/Function Rooms (7)
Viewed
Other (1028)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (100)
Viewed
Hotel & Grounds (61)
Viewed
Room/Suite (4)
Viewed
Dining (15)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (4)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Kota Kinabalu
1.9 km away
Le Meridien Kota Kinabalu
Le Meridien Kota Kinabalu
#6 of 91 in Kota Kinabalu
2,021 reviews
2.6 km away
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
#4 of 91 in Kota Kinabalu
1,372 reviews
17.2 km away
Nexus Resort & Spa Karambunai
Nexus Resort & Spa Karambunai
#14 of 91 in Kota Kinabalu
1,304 reviews
Show Prices
Show Prices
Show Prices
22.9 km away
Shangri-La’s Rasa Ria Resort & Spa
2.8 km away
Hotel Sixty3
Hotel Sixty3
#1 of 91 in Kota Kinabalu
641 reviews
3.0 km away
Hotel Eden54
Hotel Eden54
#2 of 91 in Kota Kinabalu
1,162 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: ₹ 7,622 - ₹ 19,508 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Agoda, Ctrip TA, Cancelon, Priceline, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#4 Spa Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#7 Luxury Hotel in Kota Kinabalu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travellers.
52 questions
Ask a question

See all questions (52)

Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only thing I would give credit to is the SeaView Room, the view that's all. Nothing else.”
Malsy77, 23 May 2017 | Read review
“ask for a room with a sea view closer to the lobby.”
suey63, 22 May 2017 | Read review
“recommend club room”
j0shuakil, 15 May 2017 | Read review
“ring prior to arriving”
R7041WUangelam, 15 May 2017 | Read review
“Select room with sea view”
ReneeMeow, 14 May 2017 | Read review
5 of 5
Agoda.com
US$ 154* /night
View Deal
Hotwire.comUS$ 168
Expedia.comUS$ 168
CancelonUS$ 190
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates