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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway.
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Property amenities
Pool
Free Parking
Business Centre with Internet Access
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Golf Course
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Marina View
Harbour View
HOTEL CLASS
Hotel links
Hotel deals
Hotel packages
Reviews & more
3,262Reviews
3,324Photos
75Q+A
100Room tips
Traveller rating
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It is indeed a beautiful location. The food is excellent. Service is excellent. Rooms are spacious. Problem is I needed to do some work there. When I arrived, The shower had no hot water and there’s no Internet in the room. So i had to change rooms. The new room also did not ha
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Lovely staff. Got impression they genuinely enjoy being in food and beverage trade. Arinnah at pool bar plus all the staff at the club lounge were very nice/extremely accommodating.

Huge bath was awesome though shower was a bit crappy as was the wifi.

4 nights wasn't really lo
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Response from SuteraHarbourResort, Marketing & Communication Rep at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Responded yesterday
Dear SimesBN, Thank you for choosing us as your preferred home-away-from-home in Kota Kinabalu. We are happy to know you had an enjoyable time staying with us and managed to enjoy the view Sutera Harbour Resort has been blessed with. Arinnah as well as all our staff and the hospitality they have extended and provided have always been our pride and nothing puts a smile more on all our faces than knowing that all our warm and friendly employees have accommodated you well. We would like to apologise also for the slight noise you’ve experienced during your staycation. For your information, we are in the midst of refurbishing our guest rooms in stages hence the noise you heard. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial and Twitter for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, The Management
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A five star resort, which offer many service and facilities for the convienant and comfort for its guest but can even offer to charge a handphone over the counter, and the lady front desk even say to me they offer not such service, even a lower grade hotel can offer to charge a g
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Response from SuteraHarbourResort, Marketing & Communication Rep at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Responded yesterday
Dear rafaeljanelle, Thank you for taking the time to post a review on our TripAdvisor page. We are truly sorry for the service lapse you have encountered. Please be assured that this is not the usual standard of hospitality we pride ourselves upon. We have sent you a personal message and awaiting your reply. Once again we would like to apologize for any shortcomings experienced during your stay with us, we will rectify the problem immediately once we receive a reply from your side. We look forward to welcoming you back with loving arms and to exceed your expectations. Warm wishes, The Management
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Eventhough our room facing the golf course & partial sea view.. the view is still perfect.. kids have wonderful time at the swimming pool.. The room is clean and well maintained.. This was my first time staying here.. wish to stay again here if I planned again to go back to Sabah
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Response from SuteraHarbourResort, Marketing & Communication Rep at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Responded yesterday
Dear puspanathan k, Thank you for choosing Sutera Harbour Resort as your preferred home-away-from-home in Kota Kinabalu. We are thrilled to learn that you and your little ones had an amazing experience with us. We are happy that you enjoyed our spacious and comfortable rooms along with the beautiful views of mother-nature that comes with it. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial and Twitter for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, The Management
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I loved this resort and this was my second times stayed here! My family had a very great time although our room overlooked the golf course rather than the ocean view. The room was cozy and clean and considered everything was perfect! Highly recommended resort and definitely will
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Response from SuteraHarbourResort, Marketing & Communication Rep at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
Responded 6 days ago
Dear Jimmylee1952, Thank you for choosing Sutera Harbour Resort as your preferred home-away-from-home in Kota Kinabalu. We are elated to know that you and your family had an incredible time, enjoying our spacious and comfortable room, during your staycation with us. For the record, Sutera Harbour Resort is the only integrated resort in Sabah with world-class marina facilities as well as a 27-hole Graham Marsh designed championship golf course and night golfing facilities. It is the ideal accommodation for families as well as business and leisure travelers. We would like to personally invite you to follow us on Facebook @suteraharbour, Instagram @suteraofficial and Twitter for all the latest updates and highlights. We look forward to the opportunity of welcoming you back on your next visit to Kota Kinabalu. Best regards, The Management
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
클럽룸
Fantastic view from our balcony
Photo provided by managementSutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
The Pacific Sutera Hotel Junior Suite Club
Sunset from Sutera Harbour
Previous
What is the different between two hotels? Please.
Dear 861sandys, Thank you for your inquiry. The Pacific Sutera Hotel has 500 rooms and is built on modern glass structures, set amidst the 19th to 27th hole of neighbouring golf course, the beautiful marina and the strikingly blue ocean. It is a great business resort concept. Endowed with lush landscaped greenery and deep-blue seascape, the swimming pool area is a winning combination of swaying coconut trees, spacious swimming area, a poolside bar, a PADI dive centre and an equally breath-taking man-made beach. The Magellan Sutera Resort has 456 rooms which are lavishly decorated and present fabulous views of beautifully manicured gardens or the South China Sea set against a backdrop of the islands of Tunku Abdul Rahman Marine Park. The grand entrance is a majestic longhouse style lobby; an architectural tribute to the Rungus natives of Sabah. With fine timber furnishings and traditional handicraft artifacts, this resort is a favourite with families and couples and those seeking a relaxing, tropical holiday in Borneo.
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Do they have tennis courts?
Hi Danielle Hope you are well. Yes at Sutera Harbour Resort we have 6 outdoor tennis court and 3 covered tennis court. Thank you all.
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At the Magellan deluxe seaview room, mention hot tub/whirl pool ? Is it just a normal bath tub?
Hi Salviana, Greetings ! Both hotel, The Pacific Sutera Hotel and The Magellan Sutera Resort has hot tub. Thanks
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In the Magellan, the hot tub? Whirlpool tub?
I lived at The Pacific Sutera. In the The Pacific Sutera, my room type is hot tub(not whirlpool tub), is a little small. I'm not sure about the Magellan.
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Good evening. Can you please tell me the difference between the two hotels and also, which one is high rise? Thank you.
Hi Greg, Greetings ! The Magellan Sutera Resort in Kota Kinabalu has 456 rooms and suites. The grand entrance is a majestic longhouse style lobby; an architectural tribute to the Rungus natives of Sabah. This resort is a favourite with families and couples and those seeking a relaxing, tropical holiday in Borneo. The Magellan Sutera Resort has 5 floor. The luxurious 5-star The Pacific Sutera Hotel features 500 immaculately appointed rooms and suites with contemporary décor and dramatic views of either the sprawling golf course or of the sea and nearby tropical islands. The grand entrance and high-ceiling lobby lounge offer an uninterrupted, panoramic view of the ocean and is a popular meeting point for leisure and business travellers. This hotel has 12 floors. Thanks
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Previous
"Very near to town"
"Non sea side room also provides good view"
"If u d't mind paying premium for mediocre.... Get d fmly rm. Its bigger by 2 s/ beds space and still only has 1bthrm but 2 toilets."
"Get a room with balcony for fresh air"
"Ask for a room with a balcony"
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PRICE RANGE
US$ 127 - US$ 303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sutera harbour resort (the pacific sutera & the magellan sutera) hotelsutera harbour resort (the pacific sutera and the magellan sutera)sutera harbour hotelsutera harbour kota kinabalumagellan sutera
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
956
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