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Promenade Hotel

647 reviews
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Traveller (423)
Room & Suite (251)
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Overview
  • Excellent16%
  • Very good44%
  • Average27%
  • Poor8%
  • Terrible5%
Travellers talk about
“sea view”(38 reviews)
“walking distance”(28 reviews)
“coffee house”(11 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
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Offers from Promenade Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (647)Write a Review
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1 - 5 of 541 reviews
Reviewed 3 days ago

room was okay for the price you pay. although basic, it is comfortable size, clean and decent. pool was unexpectedly small and hard to get to. front desk service is good. everything else is satisfactory.

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Thank Nols176
Hotel's Favourite
Reviewed 6 September 2017 via mobile

This hotel was not my 1st option. I stayed at Le Meridien KK once and have set a benchmark that Le Meridien is one of the best hotels so far in Kota Kinabalu. However, I was told that Le Meridien was fully booked on 4th...More

Thank Venomlady
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 27 October 2017

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Glad to know that you loved the view from our hotel! Indeed, our hotel provides one of the best spot to enjoy breathtaking sunset. We appreciate your compliments on our newly renovated room,...More

Reviewed 5 January 2018 via mobile

みなさんの口コミをみたうえで、こちらに7泊しました。(女20代、2人) みなさんのおっしゃる通り、立地は抜群です。観光含め歩くことが好きな人は大体は徒歩で行けると思います。ただ横断歩道は少なく地元の人を見様見真似で車道を渡りました。お子さん連れの方などは30分以内のところはタクシーでRM10〜30で行けるのでそれ以上取られたらぼったくりと思うと良いです。またはUberを使うと良いです。 ホテル出て右側 目の前にはオーシャナスウォーターフロントモール、その隣にウォーターフロント(オーシャナスの裏の入口の方で繋がってます。海沿いのレストラン街です)、ホテルから600mのところにセンターポイントサバ、マーリンスタチュー(I LOVE KK像)、スリアサバショッピングモール、ガヤストリート(日曜日にサンデーマーケットやってます)、ジェッセルトンポイント ホテル出て左側 700mのところにイマゴショッピングモール(一番大きなショッピングモール) 上記のように立地は最高ですし、私が滞在中は毎回きちんとドアマンがドアを開けてくださいました。チェックイン後、部屋まで荷物も持ってきてくれました。 日本人と気づけば、日本語で挨拶してくれますし、マレー語も教えてくれました。 カウンターに周辺地図もあるのでオススメも教えてくれます。 ただ本当に清掃は雑です(笑) 初日から3日間、清掃されませんでした。 2日目にバスタオルだけ変えてもらいましたが、さすがにゴミが溜まったのでロビーにいるスタッフに伝えたところ申し訳なさそうにしてましたが。。 その日以降は毎日、清掃?には来てくれましたがシーツの交換は呼び出した日のみでした。細かい方、綺麗好きな方は向いていないと思います。 Wi-Fiは繋がりますが、少し繋がりづらい時がありました。 朝食はみなさんと同じく私も口に合いませんでした。 シャワーはきちんと暖かくでます。水圧もバッチリです。ドライヤーは小さいですがPanasonicだったので日本のビジネスホテル並です。 バスローブ、スリッパ等はないので必要な方はあると良いと思います。 ホテルは値段相応だったと思いますし、ホテルでゆっくりではなく外へ遊びに出かけてしまう人には十分だと思います。 Thank you for making friends!doorman! I've enjoyed my stay!More

Thank Haruka W
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 11 January 2018

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Glad to know that you liked our breakfast spread. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most...More

Reviewed 29 December 2017 via mobile

This place is beautiful with its querky style. The hotel was always spotless clean, staff are very attending and caring. Breakfast was tasty and food choice was wide enough. Very centrally located, you can walk to the city centre within 3 minutes, it is located...More

Thank Agy M
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 11 January 2018

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on the hotel. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial,...More

Reviewed 27 December 2017 via mobile

This is a really nice hotel with a comfortable room, fitness center with a sauna, and pleasant pool. The hotel breakfast is amazing, too. The hotel is centrally located, walking distance to the craft markets and a short drive to the docks for snorkeling and...More

Thank ab326
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 11 January 2018

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our newly renovated room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. We are pleased to know that you loved our breakfast spread....More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 66 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 66 - US$ 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Kota Kinabalu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (423)
Room & Suite (251)
Dining (60)
Pool & Beach (11)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Questions & Answers
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norafitri
19 November 2016|
AnswerShow all 6 answers
Response from NaroomaHeather | Reviewed this property |
You would probably see a wall from another building. If you want a view of the sea you have to pay more but be careful as there is a new large building being built on the waterfront in front of the hotel so some rooms may... More
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Izwa S
11 November 2016|
AnswerShow all 3 answers
Response from Sean L | Reviewed this property |
I got an extra bed free of charge before...if you're nice to the staff they will be more willing to help you and charge you free.
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Votes
Christina89137
15 February 2016|
AnswerShow all 2 answers
Response from TravellingMalaysian | Reviewed this property |
The pool is way too small so do not bother. If you are looking for sun tan then you can park yourself by the pool.
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Room Tips
"Secure a room with seaview !"
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"If you MUST stay here, ask if there is a quiet floor"
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"You may ask the ocean view room."
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"Request on booking West facing (sea view)"
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