We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Promenade Hotel

Save
Share
Traveller (472)
Room & Suite (267)
Storyboard
Overview
Hotel website
E-mail hotel
Promenade Hotel No. 4 Lorong Api-Api 3 Api-Api Centre, Kota Kinabalu 88000 Malaysia See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Promenade Hotel
Special Rate: Room Rate from MYR240!
Reviews (695)
Filter reviews
585 results
Traveller rating
100
233
163
54
35
Traveller type
Time of year
LanguageEnglish
More languages
100
233
163
54
35
Show reviews that mention
All reviews walking distance facing the sea coffee house breakfast buffet kk waterfront seafood filipino market checking in location is excellent swimming pool water front chinese restaurant club lounge deluxe room night market oceanus kota
FilterEnglish
Updating list...
1 - 5 of 585 reviews
Reviewed 4 days ago via mobile

The Promenade Kota Kinabalu has raised its profile since my last visit. I had a noise issue on the first night. Problem solved immediately. Thank you to a great customer support, from door persons to the ladies at the desk to the great team on...More

Thank Shila P
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 4 days ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are happy to know that you had a wonderful stay with us. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities...More

Hotel's Favourite
Reviewed 4 weeks ago

This hotel is located near the waterfront district, which is a short walk from Asia City and the bars at the waterfront. It is large, and has a large restaurant for breakfast. The hotel is a little aged, and the lifts require a little patience...More

1  Thank Ultomato
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 4 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed our breakfast spread. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. Indeed, strategic...More

Reviewed 2 weeks ago via mobile

Bad service of hotline and staff , pass the line more than few times still cant even settle the problems, no manners of staff who on the line , seem like their company dint pay salary for them , feeling sad to see this type...More

Thank Jie666
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 1 week ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedbacks and wish to apologize for the inconvenience caused. However, would appreciate if you could indicate the period of your stay, the room no.you were registered in plus the...More

Reviewed 2 weeks ago via mobile

Booked last minute and a good find. Conveniently located close to various shops, bars and restaurants. Has a lively bar of its own. Did not get chance to try any of their restaurants as only stayed one night and left before breakfast the following morning....More

1  Thank mohawkredbull
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 2 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach....More

Reviewed 3 weeks ago

This hotel located near to waterfront kota kinabalu within walking distance. Near to kota kinabalu airport. The room were clean. Wifi signal not strong inside the room. Breakfast were decent but same menu everyday.More

1  Thank ben8401
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 2 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach....More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
450
Price range
US$ 62 - US$ 111 (Based on Average Rates for a Standard Room)
Also Known As
Promenade Hotel Kota Kinabalu, Sabah
,
Promenade Kota Kinabalu
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
450
Price range
US$ 62 - US$ 111 (Based on Average Rates for a Standard Room)
Also Known As
Promenade Hotel Kota Kinabalu, Sabah
,
Promenade Kota Kinabalu
Location
Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Photos
Traveller (472)
Room & Suite (267)
Dining (60)
Pool & Beach (12)
Business Centre & Event Rooms (10)
Family and Play Areas (3)
Nearby
Nearby HotelsSee all 99 nearby hotels
Plaza Hotel Kota Kinabalu
6 reviews
.04 km away
Kota Kinabalu Marriott Hotel
37 reviews
.12 km away
Tang Dynasty Hotel
64 reviews
.22 km away
Hotel Deleeton
18 reviews
.40 km away
Nearby RestaurantsSee all 706 nearby restaurants
Laundroluxe
402 reviews
.25 km away
Mother India Restaurant
116 reviews
.27 km away
Welcome Seafood Restaurant
1,234 reviews
.39 km away
Kohinoor
312 reviews
.39 km away
Nearby AttractionsSee all 233 nearby attractions
Imago Shopping Mall
324 reviews
.57 km away
Weston Wetland Park
135 reviews
.40 km away
Night Market, Kota Kinabalu
481 reviews
.68 km away
Kota Kinabalu City Waterfront
108 reviews
.46 km away
Questions & Answers
Ask a question
norafitri
19 November 2016|
AnswerShow all 6 answers
Response from KeithKong20 | Reviewed this property |
What they probably mean is that it's not facing the sea. There is a view... Just not facing the KK Waterfront.
1
Vote
Izwa S
11 November 2016|
AnswerShow all 3 answers
Response from Sean L | Reviewed this property |
I got an extra bed free of charge before...if you're nice to the staff they will be more willing to help you and charge you free.
0
Votes
Christina89137
15 February 2016|
AnswerShow all 2 answers
Response from TravellingMalaysian | Reviewed this property |
The pool is way too small so do not bother. If you are looking for sun tan then you can park yourself by the pool.
0
Votes
Room Tips
"Too many tourists in bikinis at the lobby around 9am"
Fadhlan21
31 Aug 2018
Read review
"Don't stay here unless to like hundreds of Chinese tourists"
homeandawaycp
22 Aug 2018
Read review
"Water facing, non smoking room"
Muthiah
4 Jun 2018
Read review
"Ask a room with sea view, you will enjoy the sunset"
Beber2525
7 May 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing