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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    3/12/2017 4/12/2017
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    Savings alert: 12% below average rate

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    US$ 46
    US$ 43
    SAVE US$ 3
    US$ 44
    US$ 46
    Traveller (183)
    Room & Suite (52)
    Dining (28)
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    Overview
    • Excellent19%
    • Very good40%
    • Average29%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “main downtown” (3 reviews)
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Hotel Shangri-La Kota Kinabalu
    479 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    540 reviews
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    Le Meridien Kota Kinabalu
    2,189 reviews
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    Hotel Sixty3
    714 reviews
    #1 of 92 hotels in Kota Kinabalu
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (245)
    There are newer reviews for The Palace Hotel Kota Kinabalu
    See the most recent reviews
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    81 - 85 of 193 reviews

    Reviewed 18 July 2014

    We stayed in the palace hotel twice and really enjoyed our stay. Its a nice location away from the noise with a convenient free shuttle service to the centre of kk. The pool and fitness area are great. We were lucky to be upgraded the...More

    Thank PERotterdam
    Reviewed 15 July 2014

    Check-in was friendly and simple and the lobby staff were very nice. The room was large, but very tired and worn. There were quite large gaps between the window and the walls and, as we had a room overlooking the pool and the trees, this...More

    Thank Katy B
    Reviewed 11 July 2014

    We picked this hotel because it was near to the airport as we had a plane to catch the next morning. The room has modern furnishings but a bit small-ish. Walls are probably thin because we could hear what was going on in the room...More

    1  Thank IkhaZakariah
    Reviewed 23 June 2014 via mobile

    We had an event in this place. While we were carrying instruments into the hotel, they want us to use their back lift and not their lobby, which was ok. But when asked for a trolley to carry the stuffs, their staff said that they...More

    1  Thank KennethMalaysia
    Reviewed 30 May 2014

    Based on my personal experience, this hotel is below expectation. Not very cooling air conditioner, toilet flush doesn't work well, television is way too small, no wifi available on the room. Should have choose the other hotel than this though but the location is pretty...More

    Thank Invoker
    Hotel Shangri-La Kota Kinabalu
    479 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    540 reviews
    #20 of 92 hotels in Kota Kinabalu
     
    Le Meridien Kota Kinabalu
    2,189 reviews
    #2 of 92 hotels in Kota Kinabalu
     
    Hotel Sixty3
    714 reviews
    #1 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$ 40 - US$ 63 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Kota Kinabalu
    • #12 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Hotwire, Agoda, Cancelon, Travelocity, Orbitz, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your The Palace Hotel Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Sabah
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    Traveller (183)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (82)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
    Hotel Shangri-La Kota Kinabalu
    479 reviews
    .40 km away
     
    Cititel Express Kota Kinabalu
    540 reviews
    .45 km away
     
    Le Meridien Kota Kinabalu
    2,189 reviews
    .97 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    29 September 2017|
    Answer
    Response from Jadamros | Reviewed this property |
    No wild orangutans around Kota Kinabalu. You need to go east to Sandakan or beyond.
    1
    Vote
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "Find another hotel"
    Read review
    "ask for the club room. it is really nice."
    Read review
    "Room facing the hill would be great"
    Read review
    "Avoid rooms that have multiple aircon units on each wall next to the window."
    Read review
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