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    The Palace Hotel Kota Kinabalu

    No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia
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    1/10/2017 2/10/2017
    US$ 73
    US$ 58
    SAVE US$ 15
    US$ 72
    US$ 71
    Traveller (179)
    Room & Suite (52)
    Dining (28)
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    Overview
    • Excellent19%
    • Very good41%
    • Average28%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “green hotel” (2 reviews)
    “food waste” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Le Meridien Kota Kinabalu
    2,128 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    531 reviews
    #19 of 92 hotels in Kota Kinabalu
     
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Dreamtel Kota Kinabalu
    466 reviews
    #11 of 92 hotels in Kota Kinabalu
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (240)
    There are newer reviews for The Palace Hotel Kota Kinabalu
    See the most recent reviews
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    61 - 65 of 188 reviews

    Reviewed 3 February 2015

    This hotel has something that most hotels want. That is staff that make the client feel at home and do things with a friendly natural smile. Management certainly knows how to select the right people for the job. The pool is a great place to...More

    Thank JimsDairy
    Reviewed 17 January 2015 via mobile

    We decided to treat our selves with a better hotel than our usual hostels during our 6 months trip around asia. We spent Christmas and new years at the palace hotel. Everything was great. I have no complaints what so ever. We had a room...More

    1  Thank Alice S
    Reviewed 11 January 2015

    We booked this hotel on the day when we realised there was no power at our original accommodation. The staff were fantastic, very accommodating. Especially one waiter, Arieff. He went above and beyond, taking us to see the sunset over the beach, and on his...More

    1  Thank Lauren D
    Reviewed 27 December 2014

    The hotel actually exceeded any expectation i had with the value-for-money price that they'd offered. Free parkings & breakfast were very good, as well as friendly staff. Well except for that pool boy though. He only gave us 1 towel for 2 persons after looking...More

    Thank amoichoty
    Reviewed 18 December 2014

    Family from Australia including 2 kids stayed in adjoining rooms Kids Loved the pool and buffet and the karaoke bar was a hit The distance from the city centre was a little bit of a walk but there was a shopping centre across the road,...More

    Thank Welshy71
    Le Meridien Kota Kinabalu
    2,128 reviews
    #3 of 92 hotels in Kota Kinabalu
     
    Cititel Express Kota Kinabalu
    531 reviews
    #19 of 92 hotels in Kota Kinabalu
     
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    #15 of 92 hotels in Kota Kinabalu
     
    Dreamtel Kota Kinabalu
    466 reviews
    #11 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$ 41 - US$ 60 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Kota Kinabalu
    • #13 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 151
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Orbitz, Priceline, Agoda, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your The Palace Hotel Kota Kinabalu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Palace Hotel Kota Kinabalu ,
    • The Palace Hotel Kota Kinabalu Sabah
    Add Photo Photos
    Traveller (179)
    Room & Suite (52)
    Dining (28)
    Pool & Beach (9)
    Hotel & Grounds (78)
    Bathroom (13)
    Family and Play Areas (3)
    Nearby
    Hotel Shangri-La Kota Kinabalu
    463 reviews
    .40 km away
     
    Cititel Express Kota Kinabalu
    531 reviews
    .45 km away
     
    Le Meridien Kota Kinabalu
    2,128 reviews
    .97 km away
     
    Dreamtel Kota Kinabalu
    466 reviews
    .89 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    PalaceHotelKK
    Patrik Martinsson Via -> Tripadvisor Web Portal Thank you for your comments pertaining to your recent stay with us. The experience and comments you described has caused us deep concern. We would like to offer our sincere apologies for any frustrations that may have caused. The comments and suggestions have been carefully noted by our team and these have certainly raised concern that needs to be addressed and will inspire us to strive harder in servicing our hotel guests. However, allow us to share with you on our findings. The standard room assigned for your stay from September 14 to 17, 2015 was Room 014 (Wing B) and yes, all our standard rooms are located at the basement. The dry spell and the weather lately have contributed to the indoor environment where we felt the air-conditioning could not even conquer the heat and are seemingly stuffy! To add the situation worsen, unfortunately, upon the day of your arrival, 01 of the compressor of air-conditioning unit at the walkway broke down on Sunday, September 13, 2015 evening. As this job requirement is catered by a appointed contractor who is waiting for a new parts to arrive, we totally agree that the walkway is stuffy especially when the corridor doors are closed at all times. With our Duty Manager’s assistance, Addyzan immediately attended to your comment and you were moved to Room 001 (Wing A) upon your agreeable to the room inspection prior to moving. Addyzan apologized for not having the opportunity to inform you pertaining to the compressor’s shortfall. However, the compressor was changed on Monday evening itself and the air-conditioning is now up and operating smoothly. Patrik, kindly rest assured that the comments received have been of value to us in order to provide the best possible standards to our guests at all times. We sincerely regret that you did not convey your disappointments immediately to our Reception Desk should the change of room only is not ethical as our aim and intent is to ensure our team is totally customer-focused and all guest concerns and disappointments are handled quickly and efficiently. We hope the above is in order and if we can be of any assistance, please do not hesitate to contact us know. Thank you. THE MANAGEMENT
    25 September 2015|
    Answer
    Response from Shanmugam K | Reviewed this property |
    Hi , I think during my visit to KK and stay in the Palace hotel, there are not much issue. Basically i can feel the new refurbishment and people are also very nice. I mean the staff there. Good stay for the price paid. Cheers
    0
    Votes
    Room Tips
    "ask for the club room. it is really nice."
    Read review
    "Room facing the hill would be great"
    Read review
    "Avoid rooms that have multiple aircon units on each wall next to the window."
    Read review
    "The rooms with windows have good view of city and surrounding trees/plants"
    Read review
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